Live Chat · pricing
Pure Chat pricing
Pure Chat publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, Pure Chat pricing is free, then $39/month across 4 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free, then $39/month
- Model
- Subscription
- Tiers
- 4
- Free tier
- Yes
Pure Chat plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Growth Annual | $39/month | 1 | Entry tier |
| Growth | $49/month | 7 | +$10/month, 7 more features |
| PRO Annual | $79/month | 1 | +$30/month, 1 more feature |
| PRO | $99/month | 7 | +$20/month, 7 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Growth Annual
$39/monthThe entry tier. It covers annual billing saves 20% off monthly rate.
Growth
$49/monthOver Growth Annual, this tier adds:
- 4 users/operators
- 1 website
- 100 SMS notifications
- Unlimited chats
- File transfer
- Chat analytics
- Mobile apps
PRO Annual
$79/monthOver Growth, this tier adds:
- Annual billing saves 20% off monthly rate
PRO
$99/monthOver PRO Annual, this tier adds:
- 10 users/operators
- Unlimited websites
- 1,000 SMS notifications
- Unlimited chats
- File transfer
- Chat analytics
- Mobile apps
What the product covers
The full Pure Chat feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Live chat widget
- Visitor information
- Chat transcripts
- Department routing
Integrations
- Salesforce
- HubSpot
- Zapier
- API
Platform
- Web support
- Mobile app support
- IOS support
- Android support
People bring Pure Chat in for customer support chat, website engagement, lead capture, sales chat. If that is not the job you are buying for, the alternatives to Pure Chat are worth a look before you commit to a tier.
How that compares in Live Chat
Across the 4 live chat tools in this directory that publish a starting price, the median entry point is $25.5/month. Pure Chat starts at $39/month, which puts it above the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Pure Chat (this page) | Free, then $39/month | subscription | - | |
| ManyChat | Free, then $15/month | freemium | - | vs Pure Chat |
| Landbot | Free, then €32/month | freemium | - | vs Pure Chat |
| Conferbot | Free, then $19/month | freemium | - | vs Pure Chat |
| Kore.ai | On request | subscription | - | vs Pure Chat |
| Jivochat | Free | subscription | - | vs Pure Chat |
| Conversica | On request | subscription | - | vs Pure Chat |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Pure Chat badges page.
Before you pay for Pure Chat
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between $39/month and $99/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Pure Chat runs on web, mobile app, ios, android, and is published by Pure Chat of Austin, Texas, USA. The full record is on the Pure Chat review, and the rest of the category is under best live chat tools.
Pure Chat pricing questions
- How much does Pure Chat cost?
- Pure Chat publishes 4 tiers, from $39/month for Growth Annual up to $99/month for PRO. The entry tier costs nothing.
- Does Pure Chat have a free plan?
- Yes, Pure Chat is recorded as subscription, so it can be used without paying.
- What is the difference between Growth Annual and Growth on Pure Chat?
- Growth costs $49/month against $39/month, and adds 4 users/operators, 1 website, 100 sms notifications, unlimited chats.
- Is the PRO plan on Pure Chat worth it?
- That depends entirely on whether you need what it adds, which on the published record is 10 users/operators, unlimited websites, 1,000 sms notifications, unlimited chats. It costs $99/month against $39/month for Growth Annual. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is Pure Chat expensive for a live chat tool?
- It starts above the middle of its category. Across the 4 live chat tools in this directory that publish a starting price, the median entry point is $25.5/month; Pure Chat starts at $39/month.
- Which live chat tools can I use without paying?
- 5 of the 8 live chat tools listed alongside Pure Chat have a free tier: ManyChat, Landbot, Conferbot, Jivochat, Botpress.
- What am I actually paying for with Pure Chat?
- The record lists 12 features across 3 areas: other, integrations, platform. In practice it is brought in for customer support chat, website engagement, lead capture.
- Does Pure Chat charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Pure Chat prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Pure Chat against before paying?
- The closest live chat tools in this directory are ManyChat, Landbot, Conferbot, Kore.ai. Each has a side-by-side comparison with Pure Chat covering price, platforms and features.