Software · pricing
Pure Chat pricing
Pure Chat publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- Free
- Model
- Freemium
- Tiers
- 3
- Free tier
- Yes
Pure Chat plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 2 | Entry tier |
| Premium | $50/month | 2 | +$50/month, 2 more features |
| Business | $100/month | 2 | +$50/month, 2 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers up to 1 agent, basic chat.
Premium
$50/monthOver Free, this tier adds:
- Unlimited agents
- Advanced features
Business
$100/monthOver Premium, this tier adds:
- White-label
- Premium support
Where Pure Chat stops being free
Free, Free
- Up to 1 agent
- Basic chat
Premium, $50/month
The first thing you pay for:
- Unlimited agents
- Advanced features
What the product covers
The full Pure Chat feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Live chat widget
- Visitor information
- Chat transcripts
- Department routing
Integrations
- Salesforce
- HubSpot
- Zapier
- API
Platform
- Web support
- Mobile app support
- IOS support
- Android support
People bring Pure Chat in for small single-site teams needing live chat with sms notifications. If that is not the job you are buying for, the alternatives to Pure Chat are worth a look before you commit to a tier.
Before you pay for Pure Chat
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between Free and $100/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Pure Chat runs on web, mobile app, ios, android, and is published by Pure Chat of Austin, Texas, USA. The full record is on the Pure Chat review.
Pure Chat pricing questions
- How much does Pure Chat cost?
- Pure Chat publishes 3 tiers, from Free for Free up to $100/month for Business. The entry tier costs nothing.
- Does Pure Chat have a free plan?
- Yes. The Free tier costs nothing and covers up to 1 agent, basic chat. Paying starts at $50/month for Premium.
- What is the difference between Free and Premium on Pure Chat?
- Premium costs $50/month against Free, and adds unlimited agents, advanced features.
- Is the Business plan on Pure Chat worth it?
- That depends entirely on whether you need what it adds, which on the published record is white-label, premium support. It costs $100/month against $50/month for Premium. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- What am I actually paying for with Pure Chat?
- The record lists 12 features across 3 areas: core, integrations, platform. In practice it is brought in for small single-site teams needing live chat with sms notifications.
- Does Pure Chat charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Pure Chat prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Pure Chat against before paying?
- Nothing else in this directory is filed close enough to Pure Chat to make a useful price comparison.