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Zoho CRM vs ZoomInfo

Zoho CRM logo

Zoho CRM

All industries

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite
ZoomInfo logo

ZoomInfo

Sales Enablement

B2B intelligence and sales acceleration platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Zoho CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Zoho CRM free tier limited to 3 users only; ZoomInfo zoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.
  • They diverge on capability: Zoho CRM covers Lead management, ZoomInfo covers Contact database.

Where they differ

Only the attributes on which Zoho CRM and ZoomInfo actually diverge.

Attributes where Zoho CRM and ZoomInfo differ
AttributeZoho CRMZoomInfo
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWeb, Ios, Android, ApiWeb
CategoryAll industriesSales Enablement
Founded19962007

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)

Only in ZoomInfo

  • Contact database
  • Company intelligence
  • Engagement tools
  • Intent data
  • Chrome extension
  • CRM integration
  • Salesforce
  • HubSpot

Both cover

  • LinkedIn
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Zoho CRM

  • Sales automationnot ZoomInfo
  • Lead managementnot ZoomInfo
  • Customer supportnot ZoomInfo
  • Marketing automationnot ZoomInfo
  • Analytics & reportingnot ZoomInfo

ZoomInfo

  • Lead generationnot Zoho CRM
  • Account-based marketingnot Zoho CRM
  • Sales accelerationnot Zoho CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

ZoomInfo

  • ZoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.

Pricing, plan by plan

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

ZoomInfo

On request
  • Enterprise pricing$undefined/month
    • Contact database
    • Intelligence
    • Engagement tools

Which should you pick?

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Choose ZoomInfo if

  • You need contact database.
  • You also want company intelligence.
ZoomInfo review

Questions people ask

Is Zoho CRM or ZoomInfo better?
Neither clearly leads. Zoho CRM starts at Free and ZoomInfo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Zoho CRM or ZoomInfo?
Zoho CRM has a free tier; the other does not. Paid plans start at Free for Zoho CRM and On request for ZoomInfo.
Does Zoho CRM or ZoomInfo run on more platforms?
Zoho CRM runs on Web, Ios, Android, Api. ZoomInfo runs on Web.
Can I use Zoho CRM for free?
Yes. Zoho CRM has a free tier, so you can try it without paying. ZoomInfo starts at On request.
What is Zoho CRM best used for?
Zoho CRM is most often used for sales automation, lead management, customer support, marketing automation. Of those, sales automation and lead management are not what ZoomInfo is typically brought in for.
What can Zoho CRM do that ZoomInfo cannot?
Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation. ZoomInfo covers Contact database, Company intelligence, Engagement tools, Intent data. Both handle LinkedIn, SOC2, GDPR.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
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Related pages

More on Zoho CRM

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