Sales Enablement · head to head
Salesloft vs Zoho CRM
The short version
- Only Zoho CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Salesloft the Internet Archive's capture of SalesLoft's pricing page on 3 December 2020 named four distinct packages, Prospect (lead generation), Sell (opportunity management), Engage (post-sale customer experience), and Enterprise (full revenue lifecycle), with no figures published, only 'Request a Quote'.; Zoho CRM free tier limited to 3 users only
- They diverge on capability: Salesloft covers Cadences, Zoho CRM covers Lead management.
Where they differ
Only the attributes on which Salesloft and Zoho CRM actually diverge.
Identical on both: pricing model (subscription), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Salesloft
- Cadences
- Email tracking
- Dialer
- Deals management
- Conversation intelligence
- Salesforce
- HubSpot
- Microsoft Dynamics
Only in Zoho CRM
- Lead management
- Deal tracking
- Contact management
- Sales automation
- Analytics
- Mobile CRM
- Email marketing
- AI assistant (Zia)
Both cover
What people use each for
The jobs each tool is most often brought in to do.
Salesloft
- Prospectingnot Zoho CRM
- Deal managementnot Zoho CRM
- Sales coachingnot Zoho CRM
- Revenue forecastingnot Zoho CRM
Zoho CRM
- Sales automationnot Salesloft
- Lead managementnot Salesloft
- Customer supportnot Salesloft
- Marketing automationnot Salesloft
- Analytics & reportingnot Salesloft
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Salesloft
- The Internet Archive's capture of SalesLoft's pricing page on 3 December 2020 named four distinct packages, Prospect (lead generation), Sell (opportunity management), Engage (post-sale customer experience), and Enterprise (full revenue lifecycle), with no figures published, only 'Request a Quote'.
Zoho CRM
- Free tier limited to 3 users only
- Steep pricing when scaling beyond 10 users
- Limited offline capabilities compared to some competitors
- Setup and configuration can require significant customization
Pricing, plan by plan
Salesloft
$75/month- Essentials$75/month
- Cadences
- Email tracking
- Dialer
- Advanced$125/month
- All Essentials features
- Deals
- Conversations
- PremierFree
- All Advanced features
- Forecasting
- Pipeline analytics
Zoho CRM
Free- FreeFree
- Up to 3 users
- Basic modules
- Standard dashboards
- Standard$14/month
- Sales forecasting
- Custom dashboards
- Workflow automation
- Professional$23/month
- Inventory management
- AI predictions
- Advanced customization
- Enterprise$40/month
- Zia AI assistant
- Multi-currency
- Advanced analytics
Which should you pick?
Choose Salesloft if
- You need cadences.
- You work on Web, Ios, Android.
- You also want email tracking.
Choose Zoho CRM if
- You need lead management.
- You want to start without paying.
- You work on Web, Ios, Android, Api.
- You also want deal tracking.
Questions people ask
- Is Salesloft or Zoho CRM better?
- Neither clearly leads. Salesloft starts at $75/month and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Salesloft or Zoho CRM?
- Zoho CRM has a free tier; the other does not. Paid plans start at $75/month for Salesloft and Free for Zoho CRM.
- Does Salesloft or Zoho CRM run on more platforms?
- Salesloft runs on Web, Ios, Android. Zoho CRM runs on Web, Ios, Android, Api.
- Can I use Zoho CRM for free?
- Yes. Zoho CRM has a free tier, so you can try it without paying. Salesloft starts at $75/month.
- What is Salesloft best used for?
- Salesloft is most often used for prospecting, deal management, sales coaching, revenue forecasting. Of those, prospecting and deal management are not what Zoho CRM is typically brought in for.
- What can Salesloft do that Zoho CRM cannot?
- Salesloft covers Cadences, Email tracking, Dialer, Deals management. Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation. Both handle LinkedIn.
Answered from the vendors’ own pages
Zoho CRM: Does Zoho CRM have a free tier?
Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.
SourceZoho CRM: What does Zoho CRM cost for a paid plan?
Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.
SourceZoho CRM: Is Zoho CRM independent or owned by another company?
Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.
SourceRelated pages
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