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Landbot vs Yellow.ai

Landbot logo

Landbot

Live Chat

No-code chatbot builder for websites, WhatsApp, and lead generation

From
Free
Rated
-
Full reviewWebsite
Yellow.ai logo

Yellow.ai

Live Chat

Enterprise AI platform for customer experience

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Landbot has a free tier, so it costs nothing to try first.
  • Each has a real cost: Landbot extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.; Yellow.ai free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
  • They diverge on capability: Landbot covers Visual Flow Builder, Yellow.ai covers AI chatbots.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Landbot and Yellow.ai actually diverge.

Attributes where Landbot and Yellow.ai differ
AttributeLandbotYellow.ai
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformswebWeb, Mobile, Messaging apps, Voice assistants
FoundedUnknown2016

Identical on both: user rating (Not yet rated), category (Live Chat).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Landbot

  • Visual Flow Builder
  • WhatsApp Integration
  • AI Chats
  • Human Handoff
  • Templates Library
  • CRM Integrations

Only in Yellow.ai

  • AI chatbots
  • NLU capabilities
  • Multi-channel support
  • Analytics dashboard
  • Zendesk
  • Salesforce
  • HubSpot
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Landbot

  • Lead qualification chatbots on websitesnot Yellow.ai
  • WhatsApp customer engagementnot Yellow.ai
  • Interactive conversational formsnot Yellow.ai
  • Automated first-line customer supportnot Yellow.ai

Yellow.ai

  • Businesses wanting to trial an AI chat agent before committing to per-resolution or enterprise billingnot Landbot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Landbot

  • Extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
  • Adding WhatsApp to the Professional plan costs an additional €100/month.
  • Premium CRM integrations like Salesforce require the higher-priced Professional tier or above.
  • The free plan is capped at only 100 chats per month, limiting real-world testing.

Yellow.ai

  • Free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
  • Enterprise plan pricing is not published and requires contacting sales for a custom quote
  • Basic plan pricing is not disclosed on the pricing page either, only feature details

Pricing, plan by plan

Landbot

Free
  • Free$undefined/month
    • 100 chats/month
    • 1 seat
    • Full builder access
  • Starter$32/month
    • 500 chats/month
    • 100 AI chats
    • 2 seats
  • Professional$80/month
    • 2,500 chats/month
    • 300 AI chats
    • 3 seats

Yellow.ai

On request
  • Starter$150/month
    • AI chatbot
    • 1 integration
  • Professional$400/month
    • Multi-channel
    • Advanced analytics
  • Enterprise$undefined/month
    • Custom solutions
    • Dedicated team

Which should you pick?

Choose Landbot if

  • You need visual flow builder.
  • You want to start without paying.
  • You work on web.
  • You also want whatsapp integration.
Landbot review

Choose Yellow.ai if

  • You need ai chatbots.
  • You work on Web, Mobile, Messaging apps, Voice assistants.
  • You also want nlu capabilities.
Yellow.ai review

Questions people ask

Is Landbot or Yellow.ai better?
Neither clearly leads. Landbot starts at Free and Yellow.ai at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Landbot or Yellow.ai?
Landbot has a free tier; the other does not. Paid plans start at Free for Landbot and On request for Yellow.ai.
Does Landbot or Yellow.ai run on more platforms?
Landbot runs on web. Yellow.ai runs on Web, Mobile, Messaging apps, Voice assistants.
Can I use Landbot for free?
Yes. Landbot has a free tier, so you can try it without paying. Yellow.ai starts at On request.
What is Landbot best used for?
Landbot is most often used for lead qualification chatbots on websites, whatsapp customer engagement, interactive conversational forms, automated first-line customer support. Of those, lead qualification chatbots on websites and whatsapp customer engagement are not what Yellow.ai is typically brought in for.
What can Landbot do that Yellow.ai cannot?
Landbot covers Visual Flow Builder, WhatsApp Integration, AI Chats, Human Handoff. Yellow.ai covers AI chatbots, NLU capabilities, Multi-channel support, Analytics dashboard.

Answered from the vendors’ own pages

Landbot: What happens after the free trial ends?

Users are automatically moved to the Free plan with no charge, since Landbot does not require a credit card for trials.

Source
Yellow.ai: What does Yellow.ai's free tier include?

The free plan includes 1 AI agent, 500 monthly chat sessions with overage at $0.99 per additional resolution, and limited features.

Source
Landbot: Can I cancel a monthly plan anytime?

Yes, monthly plans are month-to-month and can be cancelled at any time from account settings with no long-term contract.

Source
Yellow.ai: What compliance certifications does the Enterprise plan provide?

The Enterprise tier includes SOC2, GDPR, and ISO compliance standards, ensuring enterprise-grade security and data handling.

Source
Landbot: Does Landbot support WhatsApp?

Yes, WhatsApp is included in the Professional WhatsApp plan and can be added to Professional for an extra €100/month, including one WhatsApp number.

Source
Yellow.ai: How many agents and channels can I deploy with Yellow.ai's paid plans?

The Basic plan allows expandable agents and channels with 1,000 user records, while the Enterprise plan offers unlimited agents, sessions, and access to 35+ channels.

Source
Yellow.ai: How do I find out Enterprise pricing for Yellow.ai?

The Enterprise plan pricing is not listed publicly and requires contacting the sales team for a custom quote.

Source
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