Is Rasa or Yellow.ai better?

Neither clearly leads. Rasa starts at Free and Yellow.ai at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Rasa or Yellow.ai?

Rasa has a free tier; the other does not. Paid plans start at Free for Rasa and On request for Yellow.ai.

Does Rasa or Yellow.ai run on more platforms?

Rasa runs on On-premise, Cloud deployment, Docker, Kubernetes. Yellow.ai runs on Web, Mobile, Messaging apps, Voice assistants.

Can I use Rasa for free?

Yes. Rasa has a free tier, so you can try it without paying. Yellow.ai starts at On request.

What is Rasa best used for?

Rasa is most often used for developers self-hosting an open source conversational ai framework before needing enterprise scale. Of those, developers self-hosting an open source conversational ai framework before needing enterprise scale is not what Yellow.ai is typically brought in for.

What can Rasa do that Yellow.ai cannot?

Rasa covers NLU engine, Dialogue management, Multi-language support, Testing tools. Yellow.ai covers AI chatbots, NLU capabilities, Multi-channel support, Analytics dashboard. Both handle Slack.

Live Chat · head to head

Rasa vs Yellow.ai

Rasa

Live Chat

Open-source framework for building conversational AI

From: Free
Rated: -

Full review Website

Yellow.ai

Live Chat

Enterprise AI platform for customer experience

From: On request
Rated: -

Full review Website

The short version

Only Rasa has a free tier, so it costs nothing to try first.
Each has a real cost: Rasa free Developer Edition caps conversations at 1,000 external or 100 internal per company per month; Yellow.ai free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
They diverge on capability: Rasa covers NLU engine, Yellow.ai covers AI chatbots.
Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Rasa and Yellow.ai actually diverge.

Attributes where Rasa and Yellow.ai differ
Attribute	Rasa	Yellow.ai
Starting price	Free	On request
Pricing model	freemium	subscription
Free tier	Yes	No
Platforms	On-premise, Cloud deployment, Docker, Kubernetes	Web, Mobile, Messaging apps, Voice assistants

Identical on both: user rating (Not yet rated), category (Live Chat), founded (2016).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rasa

NLU engine
Dialogue management
Multi-language support
Testing tools
Teams
Custom channels
API
On-premise support

Only in Yellow.ai

AI chatbots
NLU capabilities
Multi-channel support
Analytics dashboard
Zendesk
Salesforce
HubSpot
Web support

Both cover

Slack

What people use each for

The jobs each tool is most often brought in to do.

Rasa

Developers self-hosting an open source conversational AI framework before needing enterprise scalenot Yellow.ai

Yellow.ai

Businesses wanting to trial an AI chat agent before committing to per-resolution or enterprise billingnot Rasa

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rasa

Free Developer Edition caps conversations at 1,000 external or 100 internal per company per month
Rasa Pro and the Business Plan (Pro plus Studio) are not priced on the site and require contacting sales

Yellow.ai

Free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
Enterprise plan pricing is not published and requires contacting sales for a custom quote
Basic plan pricing is not disclosed on the pricing page either, only feature details

Pricing, plan by plan

Rasa

Free

Free Developer EditionFree
- One bot per company
- Up to 1,000 external conversations per month or 100 internal conversations per month
- Free Rasa license for local or production use
Rasa Pro$undefined/mo
- Pro-code framework with CALM dialogue understanding
- Language-agnostic NLU, enterprise search, multi-LLM management
- Kubernetes support
Enterprise$undefined/mo
- Full access to Rasa Platform and Premium Support
- 24/7/365 support with Customer Success Manager
- Business reviews and guidance

Yellow.ai

On request

Starter$150/month
- AI chatbot
- 1 integration
Professional$400/month
- Multi-channel
- Advanced analytics
Enterprise$undefined/month
- Custom solutions
- Dedicated team

Which should you pick?

Choose Rasa if

You need nlu engine.
You want to start without paying.
You work on On-premise, Cloud deployment, Docker, Kubernetes.
You also want dialogue management.

Rasa review

Choose Yellow.ai if

You need ai chatbots.
You work on Web, Mobile, Messaging apps, Voice assistants.
You also want nlu capabilities.

Yellow.ai review

Questions people ask

Is Rasa or Yellow.ai better?: Neither clearly leads. Rasa starts at Free and Yellow.ai at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rasa or Yellow.ai?: Rasa has a free tier; the other does not. Paid plans start at Free for Rasa and On request for Yellow.ai.
Does Rasa or Yellow.ai run on more platforms?: Rasa runs on On-premise, Cloud deployment, Docker, Kubernetes. Yellow.ai runs on Web, Mobile, Messaging apps, Voice assistants.
Can I use Rasa for free?: Yes. Rasa has a free tier, so you can try it without paying. Yellow.ai starts at On request.
What is Rasa best used for?: Rasa is most often used for developers self-hosting an open source conversational ai framework before needing enterprise scale. Of those, developers self-hosting an open source conversational ai framework before needing enterprise scale is not what Yellow.ai is typically brought in for.
What can Rasa do that Yellow.ai cannot?: Rasa covers NLU engine, Dialogue management, Multi-language support, Testing tools. Yellow.ai covers AI chatbots, NLU capabilities, Multi-channel support, Analytics dashboard. Both handle Slack.

Answered from the vendors’ own pages

Rasa: Does Rasa offer a free version?

Yes. Rasa offers a free Developer Edition with one bot per company, up to 1,000 external conversations per month, and free community support.

Source

Yellow.ai: What does Yellow.ai's free tier include?

The free plan includes 1 AI agent, 500 monthly chat sessions with overage at $0.99 per additional resolution, and limited features.

Source

Rasa: What support is included with Rasa's free tier?

The free tier includes community forum support with responses from Rasa community members. Paid tiers add premium support with enhanced response times.

Source

Yellow.ai: What compliance certifications does the Enterprise plan provide?

The Enterprise tier includes SOC2, GDPR, and ISO compliance standards, ensuring enterprise-grade security and data handling.

Source

Rasa: What is the difference between Rasa Pro and Enterprise?

Rasa Pro includes the pro-code framework with advanced NLU and multi-LLM management. Enterprise adds full platform access, 24/7 support, dedicated Customer Success Manager, and business reviews.

Source

Yellow.ai: How many agents and channels can I deploy with Yellow.ai's paid plans?

The Basic plan allows expandable agents and channels with 1,000 user records, while the Enterprise plan offers unlimited agents, sessions, and access to 35+ channels.

Source

Yellow.ai: How do I find out Enterprise pricing for Yellow.ai?

The Enterprise plan pricing is not listed publicly and requires contacting the sales team for a custom quote.

Source

Rasa vs Yellow.ai

Rasa

Yellow.ai

The short version

Where they differ

What each one covers

Only in Rasa

Only in Yellow.ai

Both cover

What people use each for

Rasa

Yellow.ai

Where each one falls short

Rasa

Yellow.ai

Pricing, plan by plan

Rasa

Yellow.ai

Which should you pick?

Choose Rasa if

Choose Yellow.ai if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Rasa

More on Yellow.ai

Keep looking

Other head to heads