Is Rasa or Yellow.ai better?

Neither clearly leads. Rasa starts at Free and Yellow.ai at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Rasa or Yellow.ai?

Rasa has a free tier; the other does not. Paid plans start at Free for Rasa and On request for Yellow.ai.

Does Rasa or Yellow.ai run on more platforms?

Rasa runs on On-premise, Cloud deployment, Docker, Kubernetes. Yellow.ai runs on Web, Mobile, Messaging apps, Voice assistants.

Can I use Rasa for free?

Yes. Rasa has a free tier, so you can try it without paying. Yellow.ai starts at On request.

What is Rasa best used for?

Rasa is most often used for developers self-hosting an open source conversational ai framework before needing enterprise scale. Of those, developers self-hosting an open source conversational ai framework before needing enterprise scale is not what Yellow.ai is typically brought in for.

What can Rasa do that Yellow.ai cannot?

Rasa covers NLU engine, Dialogue management, Multi-language support, Testing tools. Yellow.ai covers AI chatbots, NLU capabilities, Multi-channel support, Analytics dashboard. Both handle Slack.

Software · head to head

Rasa vs Yellow.ai

Rasa

Software

Open-source framework for building conversational AI

From: Free
Rated: -

Full review Website

Yellow.ai

Software

Enterprise AI platform for customer experience

From: On request
Rated: -

Full review Website

The short version

Only Rasa has a free tier, so it costs nothing to try first.
Each has a real cost: Rasa free Developer Edition caps conversations at 1,000 external or 100 internal per company per month; Yellow.ai free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
They diverge on capability: Rasa covers NLU engine, Yellow.ai covers AI chatbots.

Where they differ

Only the attributes on which Rasa and Yellow.ai actually diverge.

Attributes where Rasa and Yellow.ai differ
Attribute	Rasa	Yellow.ai
Starting price	Free	On request
Pricing model	open-source	subscription
Free tier	Yes	No
Platforms	On-premise, Cloud deployment, Docker, Kubernetes	Web, Mobile, Messaging apps, Voice assistants

Identical on both: user rating (Not yet rated), category (Unknown), founded (2016).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rasa

NLU engine
Dialogue management
Multi-language support
Testing tools
Teams
Custom channels
API
On-premise support

Only in Yellow.ai

AI chatbots
NLU capabilities
Multi-channel support
Analytics dashboard
Zendesk
Salesforce
HubSpot
Web support

Both cover

Slack

What people use each for

The jobs each tool is most often brought in to do.

Rasa

Developers self-hosting an open source conversational AI framework before needing enterprise scalenot Yellow.ai

Yellow.ai

Businesses wanting to trial an AI chat agent before committing to per-resolution or enterprise billingnot Rasa

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rasa

Free Developer Edition caps conversations at 1,000 external or 100 internal per company per month
Rasa Pro and the Business Plan (Pro plus Studio) are not priced on the site and require contacting sales

Yellow.ai

Free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
Enterprise plan pricing is not published and requires contacting sales for a custom quote
Basic plan pricing is not disclosed on the pricing page either, only feature details

Pricing, plan by plan

Rasa

Free

Open SourceFree
- Full framework access
- Community support
Rasa Pro$50/month
- Additional tools
- Priority support
Enterprise$undefined/month
- Advanced features
- Dedicated support

Yellow.ai

On request

Starter$150/month
- AI chatbot
- 1 integration
Professional$400/month
- Multi-channel
- Advanced analytics
Enterprise$undefined/month
- Custom solutions
- Dedicated team

Which should you pick?

Choose Rasa if

You need nlu engine.
You want to start without paying.
You work on On-premise, Cloud deployment, Docker, Kubernetes.
You also want dialogue management.

Rasa review

Choose Yellow.ai if

You need ai chatbots.
You work on Web, Mobile, Messaging apps, Voice assistants.
You also want nlu capabilities.

Yellow.ai review

Questions people ask

Is Rasa or Yellow.ai better?: Neither clearly leads. Rasa starts at Free and Yellow.ai at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rasa or Yellow.ai?: Rasa has a free tier; the other does not. Paid plans start at Free for Rasa and On request for Yellow.ai.
Does Rasa or Yellow.ai run on more platforms?: Rasa runs on On-premise, Cloud deployment, Docker, Kubernetes. Yellow.ai runs on Web, Mobile, Messaging apps, Voice assistants.
Can I use Rasa for free?: Yes. Rasa has a free tier, so you can try it without paying. Yellow.ai starts at On request.
What is Rasa best used for?: Rasa is most often used for developers self-hosting an open source conversational ai framework before needing enterprise scale. Of those, developers self-hosting an open source conversational ai framework before needing enterprise scale is not what Yellow.ai is typically brought in for.
What can Rasa do that Yellow.ai cannot?: Rasa covers NLU engine, Dialogue management, Multi-language support, Testing tools. Yellow.ai covers AI chatbots, NLU capabilities, Multi-channel support, Analytics dashboard. Both handle Slack.

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Rasa vs Yellow.ai

Rasa

Yellow.ai

The short version

Where they differ

What each one covers

Only in Rasa

Only in Yellow.ai

Both cover

What people use each for

Rasa

Yellow.ai

Where each one falls short

Rasa

Yellow.ai

Pricing, plan by plan

Rasa

Yellow.ai

Which should you pick?

Choose Rasa if

Choose Yellow.ai if

Questions people ask

Related pages

More on Rasa

More on Yellow.ai

Keep looking

Other head to heads