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Live Chat · head to head

Slimchat vs UserVoice

S

Slimchat

Live Chat

Lightweight live chat solution for websites

From
Free
Free plan
Yes
Full reviewWebsite
UserVoice logo

UserVoice

Customer Support

Plans that scale with your team

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Slimchat the vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release; UserVoice no tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Slimchat and UserVoice actually diverge.

Attributes where Slimchat and UserVoice differ
AttributeSlimchatUserVoice
Pricing modelfreemiumusage-based
PlatformsWeb, Mobile responsiveWeb
CategoryLive ChatCustomer Support
Founded2016Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Slimchat

  • Live chat widget
  • Lightweight design
  • Fast loading
  • Visitor information
  • Zapier
  • API
  • Webhooks
  • Web support

Only in UserVoice

Nothing recorded that Slimchat does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Slimchat

  • Customer engagementnot UserVoice
  • Lead generationnot UserVoice
  • Customer supportnot UserVoice
  • Sales automationnot UserVoice

UserVoice

  • Collecting and prioritizing customer feedback from multiple channelsnot Slimchat
  • Building internal feedback portals for product teamsnot Slimchat
  • Mapping customer needs to product roadmap decisionsnot Slimchat
  • Consolidating voice of customer across feedback channelsnot Slimchat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Slimchat

  • The vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release

UserVoice

  • No tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Pricing is based on feedback volume and which integrations are connected rather than a flat seat price, so cost cannot be estimated without a sales conversation

Pricing, plan by plan

Slimchat

Free
  • FreeFree
    • Live chat
    • 1 agent
    • Basic features
  • Pro$20/month
    • Multiple agents
    • Advanced options
  • Business$50/month
    • Unlimited features
    • Priority support

UserVoice

Free

No published plan breakdown. See the UserVoice review.

Which should you pick?

Choose Slimchat if

  • You need live chat widget.
  • You want to start without paying.
  • You work on Web, Mobile responsive.
  • You also want lightweight design.
Slimchat review

Choose UserVoice if

  • You want to start without paying.
UserVoice review

Questions people ask

Is Slimchat or UserVoice better?
Neither clearly leads. Slimchat starts at Free and UserVoice at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Slimchat or UserVoice?
Slimchat starts at Free and UserVoice at Free.
Does Slimchat or UserVoice run on more platforms?
Slimchat runs on Web, Mobile responsive. UserVoice runs on Web.
Can I use Slimchat for free?
Both have a free tier, so you can try either at no cost before committing.
What is Slimchat best used for?
Slimchat is most often used for customer engagement, lead generation, customer support, sales automation. Of those, customer engagement and lead generation are not what UserVoice is typically brought in for.
What can Slimchat do that UserVoice cannot?
Slimchat covers Live chat widget, Lightweight design, Fast loading, Visitor information.

Answered from the vendors’ own pages

UserVoice: Does UserVoice charge per user seat or by usage?

UserVoice uses a usage-based pricing model that scales with what you use, never by seat. Costs depend on feedback volume, tools leveraged, and integrations connected, not the number of people on your team.

Source
UserVoice: Can I try UserVoice before committing to a paid plan?

Yes, UserVoice offers 30-day free trials after booking a demo. No credit card is required to start the trial.

Source
UserVoice: What happens if I need help during onboarding?

UserVoice includes expert onboarding and dedicated customer success manager support with all paid plans to help you get started.

Source
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Related pages

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