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Software · head to head

Mitchell 1 vs Tekion

Mitchell 1 logo

Mitchell 1

Software

Repair information for the professional

From
$189/month
Rated
-
Full reviewWebsite
Tekion logo

Tekion

Software

The future of automotive retail

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mitchell 1 the initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period; Tekion the Internet Archive's capture of Tekion's homepage on 22 January 2021 stated the platform carries a 30-day cancellation notice rather than a long-term contract lock-in, and charges zero integration fees to OEM and ecosystem partners; no price figure was published, only 'Request Demo'.
  • They diverge on capability: Mitchell 1 covers ProDemand repair info, Tekion covers Cloud-native DMS.

Where they differ

Only the attributes on which Mitchell 1 and Tekion actually diverge.

Attributes where Mitchell 1 and Tekion differ
AttributeMitchell 1Tekion
Starting price$189/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Desktop, Mobile, TabletWeb, Ios, Android, Api
Founded19182016

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mitchell 1

  • ProDemand repair info
  • Wiring diagrams
  • TSB database
  • Recall information
  • Labor times
  • Parts ordering
  • Shop management
  • Customer management

Only in Tekion

  • Cloud-native DMS
  • Digital retail
  • AI-powered CRM
  • Service scheduling
  • Parts management
  • Accounting suite
  • Real-time analytics
  • Mobile-first design

Both cover

  • Marketing platforms
  • Payment processing
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Mitchell 1

  • Automotive repair information, wiring diagrams and OEM procedures for independent shopsnot Tekion
  • Shop management including estimating, invoicing and work ordersnot Tekion
  • Labour time and parts pricing lookup for repair estimatesnot Tekion

Tekion

  • DMS modernizationnot Mitchell 1
  • Digital transformationnot Mitchell 1
  • Multi-store operationsnot Mitchell 1
  • Customer experiencenot Mitchell 1
  • Data analyticsnot Mitchell 1

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mitchell 1

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • The product ordering page at mitchell1.com/products/order-prodemand redirects to a separate storefront at buymitchell1.net that blocks automated reads

Tekion

  • The Internet Archive's capture of Tekion's homepage on 22 January 2021 stated the platform carries a 30-day cancellation notice rather than a long-term contract lock-in, and charges zero integration fees to OEM and ecosystem partners; no price figure was published, only 'Request Demo'.

Pricing, plan by plan

Mitchell 1

$189/month
  • ProDemand$189/month
    • Repair procedures
    • Wiring diagrams
    • TSBs & recalls
  • Manager SE$249/month
    • Shop management
    • Work orders
    • Customer database
  • Complete Package$399/month
    • ProDemand
    • Manager SE
    • SocialCRM

Tekion

On request
  • DMS Core$undefined/month
    • Sales & F&I
    • Service & parts
    • Accounting
  • Retail Cloud$undefined/month
    • Full DMS
    • Digital retail
    • Advanced CRM
  • Enterprise$undefined/month
    • Everything included
    • Custom integrations
    • Dedicated success team

Which should you pick?

Choose Mitchell 1 if

  • You need prodemand repair info.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want wiring diagrams.
Mitchell 1 review

Choose Tekion if

  • You need cloud-native dms.
  • You work on Web, Ios, Android, Api.
  • You also want digital retail.
Tekion review

Questions people ask

Is Mitchell 1 or Tekion better?
Neither clearly leads. Mitchell 1 starts at $189/month and Tekion at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mitchell 1 or Tekion?
Mitchell 1 starts at $189/month and Tekion at On request.
Does Mitchell 1 or Tekion run on more platforms?
Mitchell 1 runs on Web, Desktop, Mobile, Tablet. Tekion runs on Web, Ios, Android, Api.
What is Mitchell 1 best used for?
Mitchell 1 is most often used for automotive repair information, wiring diagrams and oem procedures for independent shops, shop management including estimating, invoicing and work orders, labour time and parts pricing lookup for repair estimates. Of those, automotive repair information, wiring diagrams and oem procedures for independent shops and shop management including estimating, invoicing and work orders are not what Tekion is typically brought in for.
What can Mitchell 1 do that Tekion cannot?
Mitchell 1 covers ProDemand repair info, Wiring diagrams, TSB database, Recall information. Tekion covers Cloud-native DMS, Digital retail, AI-powered CRM, Service scheduling. Both handle Marketing platforms, Payment processing, Data encryption.
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