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Software · head to head

ProDemand vs Tekion

ProDemand logo

ProDemand

Software

Shop management for collision and mechanical repair

From
$149/month
Rated
-
Full reviewWebsite
Tekion logo

Tekion

Software

The future of automotive retail

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ProDemand the initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period; Tekion the Internet Archive's capture of Tekion's homepage on 22 January 2021 stated the platform carries a 30-day cancellation notice rather than a long-term contract lock-in, and charges zero integration fees to OEM and ecosystem partners; no price figure was published, only 'Request Demo'.
  • They diverge on capability: ProDemand covers Work order management, Tekion covers Cloud-native DMS.

Where they differ

Only the attributes on which ProDemand and Tekion actually diverge.

Attributes where ProDemand and Tekion differ
AttributeProDemandTekion
Starting price$149/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, AppWeb, Ios, Android, Api
Founded20002016

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ProDemand

  • Work order management
  • Estimating tools
  • Customer portal
  • Parts ordering
  • Scheduling
  • Reporting and analytics
  • Mobile application
  • Customer communication

Only in Tekion

  • Cloud-native DMS
  • Digital retail
  • AI-powered CRM
  • Service scheduling
  • Parts management
  • Accounting suite
  • Real-time analytics
  • Mobile-first design

Both cover

  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

ProDemand

  • Looking up OEM repair procedures, wiring diagrams and technical service bulletinsnot Tekion
  • Building repair estimates from labour times and parts pricingnot Tekion
  • Searching real world fixes contributed from repair order datanot Tekion

Tekion

  • DMS modernizationnot ProDemand
  • Digital transformationnot ProDemand
  • Multi-store operationsnot ProDemand
  • Customer experiencenot ProDemand
  • Data analyticsnot ProDemand

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ProDemand

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • No subscription price is published on the ProDemand product pages; ordering routes to a separate storefront

Tekion

  • The Internet Archive's capture of Tekion's homepage on 22 January 2021 stated the platform carries a 30-day cancellation notice rather than a long-term contract lock-in, and charges zero integration fees to OEM and ecosystem partners; no price figure was published, only 'Request Demo'.

Pricing, plan by plan

ProDemand

$149/month
  • Essentials$149/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$299/month
    • Everything in Essentials
    • Advanced reporting
    • Multi-location
  • Enterprise$499/month
    • Everything in Professional
    • Custom integration
    • Dedicated support

Tekion

On request
  • DMS Core$undefined/month
    • Sales & F&I
    • Service & parts
    • Accounting
  • Retail Cloud$undefined/month
    • Full DMS
    • Digital retail
    • Advanced CRM
  • Enterprise$undefined/month
    • Everything included
    • Custom integrations
    • Dedicated success team

Which should you pick?

Choose ProDemand if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want estimating tools.
ProDemand review

Choose Tekion if

  • You need cloud-native dms.
  • You work on Web, Ios, Android, Api.
  • You also want digital retail.
Tekion review

Questions people ask

Is ProDemand or Tekion better?
Neither clearly leads. ProDemand starts at $149/month and Tekion at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ProDemand or Tekion?
ProDemand starts at $149/month and Tekion at On request.
Does ProDemand or Tekion run on more platforms?
ProDemand runs on Web, Mobile, App. Tekion runs on Web, Ios, Android, Api.
What is ProDemand best used for?
ProDemand is most often used for looking up oem repair procedures, wiring diagrams and technical service bulletins, building repair estimates from labour times and parts pricing, searching real world fixes contributed from repair order data. Of those, looking up oem repair procedures, wiring diagrams and technical service bulletins and building repair estimates from labour times and parts pricing are not what Tekion is typically brought in for.
What can ProDemand do that Tekion cannot?
ProDemand covers Work order management, Estimating tools, Customer portal, Parts ordering. Tekion covers Cloud-native DMS, Digital retail, AI-powered CRM, Service scheduling. Both handle Data encryption.
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