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Automotive · head to head

NAPA TRACS vs Tekion

NAPA TRACS logo

NAPA TRACS

Automotive

Shop management software from NAPA

From
$99/month
Rated
-
Full reviewWebsite
Tekion logo

Tekion

Automotive

The future of automotive retail

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: NAPA TRACS pricing is not published on the site; the vendor promotes a limited-time offer instead of a standing price list, requiring contact for a quote; Tekion no pricing published; contact sales required to obtain quote
  • They diverge on capability: NAPA TRACS covers Work order management, Tekion covers Cloud-native DMS.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which NAPA TRACS and Tekion actually diverge.

Attributes where NAPA TRACS and Tekion differ
AttributeNAPA TRACSTekion
Starting price$99/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, AppWeb, Ios, Android, Api
Founded19992016

Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NAPA TRACS

  • Work order management
  • Customer database
  • Scheduling
  • Parts ordering
  • Inventory tracking
  • Customer portal
  • Reporting tools
  • Mobile application

Only in Tekion

  • Cloud-native DMS
  • Digital retail
  • AI-powered CRM
  • Service scheduling
  • Parts management
  • Accounting suite
  • Real-time analytics
  • Mobile-first design

What people use each for

The jobs each tool is most often brought in to do.

NAPA TRACS

  • Independent auto repair shops managing parts ordering and customer records tied to the NAPA parts networknot Tekion

Tekion

  • DMS modernizationnot NAPA TRACS
  • Digital transformationnot NAPA TRACS
  • Multi-store operationsnot NAPA TRACS
  • Customer experiencenot NAPA TRACS
  • Data analyticsnot NAPA TRACS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NAPA TRACS

  • Pricing is not published on the site; the vendor promotes a limited-time offer instead of a standing price list, requiring contact for a quote

Tekion

  • No pricing published; contact sales required to obtain quote

Pricing, plan by plan

NAPA TRACS

$99/month
  • Basic$99/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$249/month
    • Everything in Basic
    • Advanced features
    • Scheduling
  • Premium$399/month
    • Everything in Professional
    • Multi-location
    • Advanced reporting

Tekion

On request
  • DMS Core$undefined/month
    • Sales & F&I
    • Service & parts
    • Accounting
  • Retail Cloud$undefined/month
    • Full DMS
    • Digital retail
    • Advanced CRM
  • Enterprise$undefined/month
    • Everything included
    • Custom integrations
    • Dedicated success team

Which should you pick?

Choose NAPA TRACS if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
NAPA TRACS review

Choose Tekion if

  • You need cloud-native dms.
  • You work on Web, Ios, Android, Api.
  • You also want digital retail.
Tekion review

Questions people ask

Is NAPA TRACS or Tekion better?
Neither clearly leads. NAPA TRACS starts at $99/month and Tekion at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NAPA TRACS or Tekion?
NAPA TRACS starts at $99/month and Tekion at On request.
Does NAPA TRACS or Tekion run on more platforms?
NAPA TRACS runs on Web, Mobile, App. Tekion runs on Web, Ios, Android, Api.
What is NAPA TRACS best used for?
NAPA TRACS is most often used for independent auto repair shops managing parts ordering and customer records tied to the napa parts network. Of those, independent auto repair shops managing parts ordering and customer records tied to the napa parts network is not what Tekion is typically brought in for.
What can NAPA TRACS do that Tekion cannot?
NAPA TRACS covers Work order management, Customer database, Scheduling, Parts ordering. Tekion covers Cloud-native DMS, Digital retail, AI-powered CRM, Service scheduling.

Answered from the vendors’ own pages

NAPA TRACS: What does each NAPA TRACS tier cost?

NAPA TRACS offers three subscription tiers: Silver starts at $109/month, Gold starts at $219/month, and Gold Plus starts at $249/month. Prices shown are starting prices; contact sales for exact quotes.

Source
Tekion: How is Tekion priced?

Tekion does not publish specific pricing on their website. To obtain pricing information, contact their sales team at [email protected] or call 833-835-4662.

Source
NAPA TRACS: What is the main difference between Gold and Gold Plus?

Gold Plus adds unlimited users and unlimited 2-way text messaging, plus TRACSFlow functionality. The Gold and Silver tiers do not include unlimited user access.

Source
Tekion: Can I request a demo?

Yes, Tekion offers demo requests through their website. Contact the sales team to schedule a demonstration of their platform.

Source
NAPA TRACS: Are all tiers billed monthly?

The pricing page shows monthly rates but does not specify whether annual billing or other payment terms are available. Contact NAPA TRACS for billing cycle options.

Source
NAPA TRACS: Does NAPA TRACS include a trial period?

The pricing page does not mention a trial period. The homepage references a current promotion with "big savings ahead" and directs prospects to contact sales by phone or email.

Source
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