Shiji

Enterprise hospitality platform covering PMS, point of sale and payments, owned by a Chinese listed group

As of 31 August 2026, Shiji's pricing is not published; the vendor quotes on request. What a hotel buys from Shiji is usually the Daylight property management system or Infrasys point of sale, sold to international groups as an alternative to Oracle. Softwr lists it under Travel. Shiji is made by Shiji Group, available on Web, iOS, Android.

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Overview

What Shiji does

Shiji Group is a hospitality technology company whose hotel portfolio centres on the Shiji Enterprise Platform, marketed as Daylight PMS, and Infrasys, a cloud point of sale used across hotel food and beverage outlets. Around those sit distribution, payments, guest engagement and data products, some built in-house and some acquired, including businesses in Europe and North America. The proposition to a hotel group is a single vendor covering property management, POS and payment across many properties and currencies. The distinguishing thing is that Shiji is one of very few vendors credibly positioned against Oracle Hospitality at the enterprise end. Infrasys in particular has significant deployment in international luxury groups because it handles multi-outlet, multi-property F&B in a way general retail POS products do not, and Daylight is cloud-native rather than a rehosted legacy system. For a group tired of Opera and unwilling to bet on a smaller cloud vendor, Shiji is the realistic third name on the list. The fact that changes shortlists is ownership. Shiji Group is controlled from China and listed in Shenzhen, with Alibaba among its investors historically. For hotels in some markets, particularly United States government, defence-adjacent or certain corporate accounts, that raises data residency and supply chain questions that must be resolved during procurement rather than after. In practice Shiji operates regional data centres and separate entities to address this, but a buyer who does not raise it at the start can lose months. Pricing is entirely quoted and enterprise-scale.

What people use it for

An international luxury group replacing Opera across dozens of properties without moving to a small cloud vendor
A resort with a dozen restaurants and bars needing one point of sale across all outlets
An Asia Pacific group requiring native multi-currency, multi-language operation across markets
A hotel company consolidating PMS, POS and payment onto a single vendor contract

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Shiji.

Chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.
Pricing is entirely quoted with no published figures at any product level, so comparing Shiji against Oracle or Mews on cost requires a full sales engagement.
The portfolio is partly assembled from acquisitions, and the degree of integration between products varies, so a group buying several Shiji modules should test the joins rather than assume them.
Implementation timelines at enterprise scale run to many months and require interface development that is charged on top of licence, which is a substantial hidden budget line.
It is not a realistic option below roughly the mid-scale group level; a single independent hotel will not get sensible pricing or attention.

Cross-shopped

What people choose instead of Shiji

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Shijivs
Opera PMS
Opera PMS: The incumbent enterprise alternative, with a larger installed base and no China ownership question
Shijivs
Mews
Mews: A cloud-native alternative with published pricing and an open API for groups willing to use a smaller vendor
Shijivs
Stayntouch
Stayntouch: A lighter cloud PMS for properties that do not need enterprise POS and payments in the same contract

Pricing

What Shiji costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Shiji Enterprise Platform

On request

Quoted per property and per portfolio
PMS, POS and payments priced as separate lines
Implementation and interface development charged separately
Enterprise contracts, typically multi-year
No published rate card

Capabilities

Features

Daylight PMS
Cloud-native property management for multi-property, multi-currency operation
Infrasys POS
Cloud point of sale across many food and beverage outlets and properties
Payments
Integrated payment acceptance tied to the PMS and POS
Distribution
Channel and central reservation capability across a portfolio
Guest engagement
Profile, loyalty and communication tooling across properties
Open API access
Documented interfaces for integrating third-party hospitality systems
Regional data centres
Deployment regions to address data residency requirements
Multi-language and multi-currency
Built for groups operating across Asia, Europe and the Americas

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What do you actually buy from Shiji?

Most commonly Daylight PMS, Infrasys point of sale, or both, plus payments. The group name covers a wider portfolio than any one hotel purchases.

Does Chinese ownership matter?

It can. For United States government-adjacent business and some corporate accounts it triggers data residency and supply chain review, so raise it at the start of procurement rather than at contract stage.

Is Shiji an alternative to Oracle Hospitality?

Yes, and that is largely its positioning at the enterprise end, particularly in international luxury groups where Infrasys already has deployment.

Can a single hotel buy it?

In principle, but the commercial model, implementation cost and support structure assume a group, and small properties are better served elsewhere.

Keep looking

Where to go from Shiji

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Softwr does not host reviews and shows no star rating for Shiji, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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