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Travel · head to head

Shiji vs Stayntouch

Shiji logo

Shiji

Travel

Enterprise hospitality platform covering PMS, point of sale and payments, owned by a Chinese listed group

From
On request
Rated
-
Full reviewWebsite
Stayntouch logo

Stayntouch

Travel

Cloud property management system for independent hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Shiji chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.; Stayntouch quote-only pricing scaled by rooms, with no published rates
  • They diverge on capability: Shiji covers Daylight PMS, Stayntouch covers Mobile check-in.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Shiji and Stayntouch actually diverge.

Attributes where Shiji and Stayntouch differ
AttributeShijiStayntouch
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shiji

  • Daylight PMS
  • Infrasys POS
  • Distribution
  • Guest engagement
  • Open API access
  • Regional data centres
  • Multi-language and multi-currency

Only in Stayntouch

  • Mobile check-in
  • Guest self-service
  • Cloud PMS
  • Open API
  • Housekeeping

Both cover

  • Payments

What people use each for

The jobs each tool is most often brought in to do.

Shiji

  • An international luxury group replacing Opera across dozens of properties without moving to a small cloud vendornot Stayntouch
  • A resort with a dozen restaurants and bars needing one point of sale across all outletsnot Stayntouch
  • An Asia Pacific group requiring native multi-currency, multi-language operation across marketsnot Stayntouch
  • A hotel company consolidating PMS, POS and payment onto a single vendor contractnot Stayntouch

Stayntouch

  • Hotels wanting to check guests in away from a fixed desknot Shiji
  • Properties reducing lobby queuing at peak arrivalnot Shiji
  • Independents replacing an on-premise PMS with cloudnot Shiji

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shiji

  • Chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.
  • Pricing is entirely quoted with no published figures at any product level, so comparing Shiji against Oracle or Mews on cost requires a full sales engagement.
  • The portfolio is partly assembled from acquisitions, and the degree of integration between products varies, so a group buying several Shiji modules should test the joins rather than assume them.
  • Implementation timelines at enterprise scale run to many months and require interface development that is charged on top of licence, which is a substantial hidden budget line.
  • It is not a realistic option below roughly the mid-scale group level; a single independent hotel will not get sensible pricing or attention.

Stayntouch

  • Quote-only pricing scaled by rooms, with no published rates
  • Mobile-first depends on property-wide wireless coverage that many older hotels do not have
  • A smaller vendor than the major PMS providers, with a narrower integration ecosystem
  • Strongest in North America, with less coverage elsewhere

Pricing, plan by plan

Shiji

On request
  • Shiji Enterprise Platform$undefined/year
    • Quoted per property and per portfolio
    • PMS, POS and payments priced as separate lines
    • Implementation and interface development charged separately

Stayntouch

On request

No published plan breakdown. See the Stayntouch review.

Which should you pick?

Choose Shiji if

  • You need daylight pms.
  • You work on Web, iOS, Android.
  • You also want infrasys pos.
Shiji review

Choose Stayntouch if

  • You need mobile check-in.
  • You work on Web, iOS, Android, Cloud.
  • You also want guest self-service.
Stayntouch review

Questions people ask

Is Shiji or Stayntouch better?
Neither clearly leads. Shiji starts at On request and Stayntouch at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shiji or Stayntouch?
Shiji starts at On request and Stayntouch at On request.
Does Shiji or Stayntouch run on more platforms?
Shiji runs on Web, iOS, Android. Stayntouch runs on Web, iOS, Android, Cloud.
What is Shiji best used for?
Shiji is most often used for an international luxury group replacing opera across dozens of properties without moving to a small cloud vendor, a resort with a dozen restaurants and bars needing one point of sale across all outlets, an asia pacific group requiring native multi-currency, multi-language operation across markets, a hotel company consolidating pms, pos and payment onto a single vendor contract. Of those, an international luxury group replacing opera across dozens of properties without moving to a small cloud vendor and a resort with a dozen restaurants and bars needing one point of sale across all outlets are not what Stayntouch is typically brought in for.
What can Shiji do that Stayntouch cannot?
Shiji covers Daylight PMS, Infrasys POS, Distribution, Guest engagement. Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API. Both handle Payments.

Answered from the vendors’ own pages

Shiji: What do you actually buy from Shiji?

Most commonly Daylight PMS, Infrasys point of sale, or both, plus payments. The group name covers a wider portfolio than any one hotel purchases.

Stayntouch: What does Stayntouch cost?

Quoted per property by room count; not published.

Shiji: Does Chinese ownership matter?

It can. For United States government-adjacent business and some corporate accounts it triggers data residency and supply chain review, so raise it at the start of procurement rather than at contract stage.

Stayntouch: What does mobile-first actually change?

Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.

Shiji: Is Shiji an alternative to Oracle Hospitality?

Yes, and that is largely its positioning at the enterprise end, particularly in international luxury groups where Infrasys already has deployment.

Stayntouch: What does it need to work well?

Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.

Shiji: Can a single hotel buy it?

In principle, but the commercial model, implementation cost and support structure assume a group, and small properties are better served elsewhere.

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