Softwr

Travel · head to head

myCWT vs Shiji

myCWT logo

myCWT

Travel

Corporate travel booking and traveller care platform from CWT

From
On request
Rated
-
Full reviewWebsite
Shiji logo

Shiji

Travel

Enterprise hospitality platform covering PMS, point of sale and payments, owned by a Chinese listed group

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: myCWT pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.; Shiji chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.
  • They diverge on capability: myCWT covers Online booking tool, Shiji covers Daylight PMS.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which myCWT and Shiji actually diverge.

Attributes where myCWT and Shiji differ
AttributemyCWTShiji

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in myCWT

  • Online booking tool
  • Mobile itinerary and check in
  • Hotel programme content
  • Duty of care tracking
  • Approval workflows
  • Unused ticket management
  • Reporting and analytics
  • Expense handoff

Only in Shiji

  • Daylight PMS
  • Infrasys POS
  • Payments
  • Distribution
  • Guest engagement
  • Open API access
  • Regional data centres
  • Multi-language and multi-currency

What people use each for

The jobs each tool is most often brought in to do.

myCWT

  • A multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreementsnot Shiji
  • An organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellorsnot Shiji
  • A company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the factnot Shiji
  • A business standardising traveller tracking and incident messaging for security and insurance obligationsnot Shiji

Shiji

  • An international luxury group replacing Opera across dozens of properties without moving to a small cloud vendornot myCWT
  • A resort with a dozen restaurants and bars needing one point of sale across all outletsnot myCWT
  • An Asia Pacific group requiring native multi-currency, multi-language operation across marketsnot myCWT
  • A hotel company consolidating PMS, POS and payment onto a single vendor contractnot myCWT

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

myCWT

  • Pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
  • myCWT cannot be licensed as software on its own, so a buyer who likes the tool but wants a different servicing partner has no route to it.
  • CWT was acquired by Amex Global Business Travel, with the deal closing in July 2025, leaving genuine uncertainty about whether the myCWT platform survives long term alongside Amex GBT's own Egencia and Neo tools.
  • Hotel content is anchored on the CWT programme, so clients with strong direct hotel relationships often find their own negotiated rates displayed inconsistently against programme rates.
  • The consumer facing app trails mainstream booking apps on search speed and content breadth, which suppresses online adoption and therefore raises the average transaction cost of the programme.

Shiji

  • Chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.
  • Pricing is entirely quoted with no published figures at any product level, so comparing Shiji against Oracle or Mews on cost requires a full sales engagement.
  • The portfolio is partly assembled from acquisitions, and the degree of integration between products varies, so a group buying several Shiji modules should test the joins rather than assume them.
  • Implementation timelines at enterprise scale run to many months and require interface development that is charged on top of licence, which is a substantial hidden budget line.
  • It is not a realistic option below roughly the mid-scale group level; a single independent hotel will not get sensible pricing or attention.

Pricing, plan by plan

myCWT

On request
  • myCWT within a CWT travel programme$undefined/year
    • Priced as transaction fees per booking, not per user
    • Online booking fee is materially lower than an agent touched booking fee
    • After hours, offline and complex ticketing surcharges are common

Shiji

On request
  • Shiji Enterprise Platform$undefined/year
    • Quoted per property and per portfolio
    • PMS, POS and payments priced as separate lines
    • Implementation and interface development charged separately

Which should you pick?

Choose myCWT if

  • You need online booking tool.
  • You work on Web, iOS, Android.
  • You also want mobile itinerary and check in.
myCWT review

Choose Shiji if

  • You need daylight pms.
  • You work on Web, iOS, Android.
  • You also want infrasys pos.
Shiji review

Questions people ask

Is myCWT or Shiji better?
Neither clearly leads. myCWT starts at On request and Shiji at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, myCWT or Shiji?
myCWT starts at On request and Shiji at On request.
Does myCWT or Shiji run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is myCWT best used for?
myCWT is most often used for a multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreements, an organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellors, a company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the fact, a business standardising traveller tracking and incident messaging for security and insurance obligations. Of those, a multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreements and an organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellors are not what Shiji is typically brought in for.
What can myCWT do that Shiji cannot?
myCWT covers Online booking tool, Mobile itinerary and check in, Hotel programme content, Duty of care tracking. Shiji covers Daylight PMS, Infrasys POS, Payments, Distribution.

Answered from the vendors’ own pages

myCWT: Can I buy myCWT without using CWT as my travel agency?

No. It is delivered as part of a CWT managed travel contract and is not licensed separately.

Shiji: What do you actually buy from Shiji?

Most commonly Daylight PMS, Infrasys point of sale, or both, plus payments. The group name covers a wider portfolio than any one hotel purchases.

myCWT: What actually drives the cost?

Transaction fees. The gap between an online booking fee and an agent touched fee is the single biggest lever, so measure your likely online adoption before comparing quotes.

Shiji: Does Chinese ownership matter?

It can. For United States government-adjacent business and some corporate accounts it triggers data residency and supply chain review, so raise it at the start of procurement rather than at contract stage.

myCWT: Does the Amex GBT acquisition affect the platform?

It creates roadmap risk. Amex GBT completed the CWT acquisition in July 2025 and already runs Egencia and Neo, so ask for written platform commitments across the contract term.

Shiji: Is Shiji an alternative to Oracle Hospitality?

Yes, and that is largely its positioning at the enterprise end, particularly in international luxury groups where Infrasys already has deployment.

Shiji: Can a single hotel buy it?

In principle, but the commercial model, implementation cost and support structure assume a group, and small properties are better served elsewhere.

Share

Related pages

More on myCWT

More on Shiji

Keep looking

Other head to heads