Softwr

Sales Enablement · head to head

DealHub vs SmartKarrot

DealHub logo

DealHub

Sales Enablement

Revenue Amplification Platform

From
$75/month
Rated
-
Full reviewWebsite
SmartKarrot logo

SmartKarrot

Customer Success

Intelligent Customer Success Platform

From
$499/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DealHub no pricing is published, and the page states no cost factor or minimum; SmartKarrot the entry Basic plan starts at $15,000 per year and includes only 5 users
  • They diverge on capability: DealHub covers CPQ, SmartKarrot covers Customer 360.

Where they differ

Only the attributes on which DealHub and SmartKarrot actually diverge.

Attributes where DealHub and SmartKarrot differ
AttributeDealHubSmartKarrot
Starting price$75/month$499/month
CategorySales EnablementCustomer Success
Founded20142018

Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DealHub

  • CPQ
  • Digital sales rooms
  • Subscription management
  • E-signatures
  • Analytics
  • Microsoft Dynamics
  • Gong

Only in SmartKarrot

  • Customer 360
  • Health monitoring
  • Playbook automation
  • Success planning
  • Touchpoints tracking
  • Slack
  • Intercom

Both cover

  • Salesforce
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DealHub

  • Configure price quote and proposal generation for sales teamsnot SmartKarrot
  • Managing quote approval and contract workflowsnot SmartKarrot

SmartKarrot

  • Tracking customer onboarding phases and account health for a SaaS businessnot DealHub
  • Segmenting accounts and users to target customer success playsnot DealHub
  • Reporting on customer success outcomes with embedded BI dashboardsnot DealHub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DealHub

  • No pricing is published, and the page states no cost factor or minimum
  • The only routes to a figure are a pricing request or a sales conversation

SmartKarrot

  • The entry Basic plan starts at $15,000 per year and includes only 5 users
  • All plans are billed annually with no monthly option
  • Basic includes only 2 third party integrations, Growth 3 and Pro 4
  • Usage tracking is limited to 1 SaaS product on Growth and 3 on Pro
  • Growth, Pro and Enterprise plans are all Contact Sales with no published price
  • Basic support is email-based only, with a dedicated CSM starting at Growth
  • SmartKonversation call intelligence is a paid add-on rather than an included feature on Basic, Growth or Pro
  • SmartOps advanced AI trends is an add-on available only on the Enterprise plan
  • Additional Lite users are billed at $10 per user per month on top of the plan fee

Pricing, plan by plan

DealHub

$75/month
  • Essential$75/month
    • CPQ
    • Digital sales room
    • E-signatures
  • Professional$150/month
    • Subscription billing
    • Advanced analytics
    • Integrations

SmartKarrot

$499/month
  • Professional$499/month
    • Health scores
    • Playbooks
    • Customer 360
  • Enterprise$1299/month
    • AI insights
    • Custom workflows
    • Advanced analytics

Which should you pick?

Choose DealHub if

  • You need cpq.
  • You also want digital sales rooms.
DealHub review

Choose SmartKarrot if

  • You need customer 360.
  • You also want health monitoring.
SmartKarrot review

Questions people ask

Is DealHub or SmartKarrot better?
Neither clearly leads. DealHub starts at $75/month and SmartKarrot at $499/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DealHub or SmartKarrot?
DealHub starts at $75/month and SmartKarrot at $499/month.
Does DealHub or SmartKarrot run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is DealHub best used for?
DealHub is most often used for configure price quote and proposal generation for sales teams, managing quote approval and contract workflows. Of those, configure price quote and proposal generation for sales teams and managing quote approval and contract workflows are not what SmartKarrot is typically brought in for.
What can DealHub do that SmartKarrot cannot?
DealHub covers CPQ, Digital sales rooms, Subscription management, E-signatures. SmartKarrot covers Customer 360, Health monitoring, Playbook automation, Success planning. Both handle Salesforce, HubSpot, Web support.
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Related pages

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