Field Service · head to head
IFS Ultimo EAM vs Properly
IFS Ultimo EAM
Field Service
Dutch enterprise asset management with role-based user tiers, now sold inside the IFS portfolio
- From
- On request
- Rated
- -
Properly
Field Service
Photo-verified turnover checklists and cleaner coordination for short-term rentals
- From
- $12.99/month
- Rated
- -
The short version
- Each has a real cost: IFS Ultimo EAM iFS sells two overlapping EAM products, Ultimo and IFS Cloud EAM, and a buyer signing a multi-year term is depending on the vendor funding both roadmaps at current levels.; Properly properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
- They diverge on capability: IFS Ultimo EAM covers Three user licence types, Properly covers Photo-verified checklists.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which IFS Ultimo EAM and Properly actually diverge.
| Attribute | IFS Ultimo EAM | Properly |
|---|---|---|
| Starting price | On request | $12.99/month |
| Pricing model | quote | Per property per month |
Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in IFS Ultimo EAM
- Three user licence types
- Industry solutions
- Safety and compliance
- Mobile maintenance
- Spare parts management
- Contractor management
- Fleet management module
- Condition-based triggers
Only in Properly
- Photo-verified checklists
- Automatic scheduling
- Offline mode
- Multi-language support
- Cleaner marketplace
- Real-time inspection
- Damage documentation
- Problem reporting
What people use each for
The jobs each tool is most often brought in to do.
IFS Ultimo EAM
- A hospital where hundreds of ward staff must report faults but only the estates planners need full maintenance functionalitynot Properly
- A manufacturer needing permits to work and lockout-tagout tied to the same work order as the maintenance tasknot Properly
- A public transport operator managing vehicle maintenance and depot facilities in one system rather than twonot Properly
- A mid-sized European site that wants an EAM configured for its industry in weeks rather than a blank platform implementationnot Properly
Properly
- A manager with forty units using contract cleaners who cannot personally inspect turnoversnot IFS Ultimo EAM
- An owner in a different country from the property who needs evidence a clean actually happenednot IFS Ultimo EAM
- A portfolio pursuing damage claims that require dated before and after photographsnot IFS Ultimo EAM
- An operation onboarding new cleaning crews quickly with visual instructions rather than written onesnot IFS Ultimo EAM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
IFS Ultimo EAM
- IFS sells two overlapping EAM products, Ultimo and IFS Cloud EAM, and a buyer signing a multi-year term is depending on the vendor funding both roadmaps at current levels.
- IFS does not publish list pricing for Ultimo, so the widely quoted entry figures come from third-party review sites rather than the vendor and should not be used to build a budget.
- Strength is concentrated in Europe, and organisations needing local-language support, partners and implementation resource in North America or Asia will find the channel much thinner.
- The industry solution templates that accelerate go-live also encode assumptions, and organisations whose processes differ from the template spend the saved time on reconfiguration instead.
- Reporting and analytics beyond the standard set generally push customers to Power BI, so plan for a separate business intelligence licence and the modelling work behind it.
Properly
- Properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
- The photo requirement adds time to every clean, and cleaners paid per turnover often resist it, which becomes a negotiation about rates rather than a software rollout.
- Real-time inspection is billed at five dollars per inspection rather than included, so using it on every changeover materially changes the per-property cost.
- The managed services tiers are priced an order of magnitude above the software, and operators sometimes discover the pitch is really about those rather than the app.
- The cleaner marketplace has depth only in established North American destinations, and in thinner markets a missed turnover still means calling round yourself.
Pricing, plan by plan
IFS Ultimo EAM
On request- IFS Ultimo EAM$undefined/month
- Priced per user with Self-Service, Light and Full tiers at different rates
- Price per user does not change with the number of industry solutions enabled
- Cloud subscription is the standard route; on-premise is legacy
Properly
$12.99/month- Platform$12.99/month
- Per property per month, tiered down toward 5 USD at volume
- Photo checklists and automatic scheduling
- Cleaner marketplace access
- Real-Time Inspection$undefined/month
- Charged at 5 USD per inspection, not per month
- Remote human review of a completed turnover
- Used selectively rather than on every clean
- Cohost Pro$119/month
- Per active property per month
- Managed cohosting service rather than software alone
- Includes guest and operational coverage
- Guest Support Plus$149/month
- Per listing per month
- Outsourced guest communication
- Sold alongside the platform
Which should you pick?
Choose IFS Ultimo EAM if
- You need three user licence types.
- You work on Web, iOS, Android.
- You also want industry solutions.
Choose Properly if
- You need photo-verified checklists.
- You work on Web, iOS, Android.
- You also want automatic scheduling.
Questions people ask
- Is IFS Ultimo EAM or Properly better?
- Neither clearly leads. IFS Ultimo EAM starts at On request and Properly at $12.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, IFS Ultimo EAM or Properly?
- IFS Ultimo EAM starts at On request and Properly at $12.99/month.
- Does IFS Ultimo EAM or Properly run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- What is IFS Ultimo EAM best used for?
- IFS Ultimo EAM is most often used for a hospital where hundreds of ward staff must report faults but only the estates planners need full maintenance functionality, a manufacturer needing permits to work and lockout-tagout tied to the same work order as the maintenance task, a public transport operator managing vehicle maintenance and depot facilities in one system rather than two, a mid-sized european site that wants an eam configured for its industry in weeks rather than a blank platform implementation. Of those, a hospital where hundreds of ward staff must report faults but only the estates planners need full maintenance functionality and a manufacturer needing permits to work and lockout-tagout tied to the same work order as the maintenance task are not what Properly is typically brought in for.
- What can IFS Ultimo EAM do that Properly cannot?
- IFS Ultimo EAM covers Three user licence types, Industry solutions, Safety and compliance, Mobile maintenance. Properly covers Photo-verified checklists, Automatic scheduling, Offline mode, Multi-language support.
Answered from the vendors’ own pages
IFS Ultimo EAM: Is Ultimo still sold separately from IFS Cloud EAM?
Yes. IFS positions Ultimo at the mid-market and IFS Cloud EAM at large enterprises, and sells both.
Properly: What does Properly actually cost per property?
The platform starts at 12.99 US dollars per property per month, falling toward 5 dollars at higher volumes. Remote inspections cost 5 dollars each on top.
IFS Ultimo EAM: How does the user licensing work?
Three tiers: Self-Service for request and view, Light for occasional use, Full for planners and managers. Rates differ per tier.
Properly: Does it replace my property management system?
No. It connects to one and covers turnovers only. Distribution, guest messaging and accounting stay elsewhere.
IFS Ultimo EAM: Does enabling more industry solutions cost more per user?
No. The per-user price stays the same regardless of how many industry solutions you select.
Properly: Will cleaners actually use it?
They will if you require it, but the mandatory photo steps lengthen each clean and often need to be reflected in what you pay per turnover.
IFS Ultimo EAM: Is on-premise still available?
Cloud subscription is the route IFS sells. On-premise exists in the installed base but is not the direction of travel.
Properly: Does it help with damage claims?
Yes. Timestamped before and after photographs from the checklist are the main evidence operators use when claiming against a guest.
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