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Field Service · head to head

Housecall Pro vs Tractian

Housecall Pro logo

Housecall Pro

Field Service

Software to run your home service business

From
$59/month
Rated
-
Full reviewWebsite
Tractian logo

Tractian

Field Service

CMMS with published per-user pricing plus vibration sensors sold as a separate per-asset subscription

From
$60/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Housecall Pro card processing fees start at 2.59%; Tractian sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Housecall Pro and Tractian actually diverge.

Attributes where Housecall Pro and Tractian differ
AttributeHousecall ProTractian
Starting price$59/month$60/month
Pricing modelsubscriptionPer user per month
PlatformsWebWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Housecall Pro

Nothing recorded that Tractian does not also cover.

Only in Tractian

  • Published per-user pricing
  • Unlimited requesters
  • Smart Trac sensors
  • Automatic work order creation
  • Mobile execution
  • Preventive maintenance planning
  • Power BI connector
  • ERP integration

What people use each for

The jobs each tool is most often brought in to do.

Housecall Pro

  • Answering every customer call and chat day or night for schedulingnot Tractian
  • Routing and reordering technician jobs by actual drive timenot Tractian
  • Accepting card payments in the field without card readersnot Tractian
  • Including profit margins in flat-rate service pricing automaticallynot Tractian
  • Collecting and sharing customer reviews for local search visibilitynot Tractian

Tractian

  • A mid-market plant replacing spreadsheet maintenance planning where hundreds of operators must report faults but only a dozen plan worknot Housecall Pro
  • Instrumenting critical motors and pumps and having detected faults become work orders without an integration projectnot Housecall Pro
  • A maintenance manager who needs a defensible budget figure before an approval meeting rather than a quote in three weeksnot Housecall Pro
  • A multi-site manufacturer wanting the same CMMS and sensor platform across Brazilian, Mexican and United States plantsnot Housecall Pro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Housecall Pro

  • Card processing fees start at 2.59%
  • Additional users in Essentials cost $100 per month; in MAX plan $75 per month
  • Bank payment fee of 1% charged

Tractian

  • Sensors are excluded from both published CMMS tiers and are quoted per monitored asset, so the transparent rate card covers only the part of the deployment that costs least.
  • Smart Trac hardware reports into the Tractian platform, so a plant that later changes analytics vendor writes off the installed sensor base.
  • The five-user minimum on Standard and ten-user minimum on Enterprise put a floor under the cost that small maintenance teams cannot get below.
  • ERP integration, single sign-on and the Power BI connector are Enterprise-only, so an organisation needing SAP integration pays the higher rate for every licensed user including technicians who need none of it.
  • The company is young and venture-funded with rapid product expansion, so enterprise features are newer than the core CMMS and reference sites at large industrial scale are fewer than for established EAM vendors.

Pricing, plan by plan

Housecall Pro

$59/month
  • Basic$59/month
    • 1 user included
    • Online booking
    • Invoices and payments
  • Essentials$149/month
    • 5 users included; additional $100 per month each
    • All Basic features
    • Routes
  • MAX$299/month
    • 8 users included; additional $75 per month each
    • Everything in Essentials
    • Sales proposal tool

Tractian

$60/month
  • Standard$60/month
    • From 60 USD per user per month, billed annually
    • Minimum five users
    • Unlimited assets and unlimited requester accounts
  • Enterprise$100/month
    • From 100 USD per user per month, billed annually
    • Minimum ten users
    • Single sign-on and custom entities
  • Bundle$undefined/year
    • CMMS combined with condition monitoring sensors
    • Priced per monitored asset, quoted rather than published
    • Includes failure detection, root cause analysis and reliability support

Which should you pick?

Choose Housecall Pro if

Nothing in the data separates Housecall Pro from Tractian on the points above - pick on price and on how each one feels to use.

Housecall Pro review

Choose Tractian if

  • You need published per-user pricing.
  • You work on Web, iOS, Android.
  • You also want unlimited requesters.
Tractian review

Questions people ask

Is Housecall Pro or Tractian better?
Neither clearly leads. Housecall Pro starts at $59/month and Tractian at $60/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Housecall Pro or Tractian?
Housecall Pro starts at $59/month and Tractian at $60/month.
Does Housecall Pro or Tractian run on more platforms?
Housecall Pro runs on Web. Tractian runs on Web, iOS, Android.
What is Housecall Pro best used for?
Housecall Pro is most often used for answering every customer call and chat day or night for scheduling, routing and reordering technician jobs by actual drive time, accepting card payments in the field without card readers, including profit margins in flat-rate service pricing automatically. Of those, answering every customer call and chat day or night for scheduling and routing and reordering technician jobs by actual drive time are not what Tractian is typically brought in for.
What can Housecall Pro do that Tractian cannot?
Tractian covers Published per-user pricing, Unlimited requesters, Smart Trac sensors, Automatic work order creation.

Answered from the vendors’ own pages

Housecall Pro: What are Housecall Pro's transaction fees?

Housecall Pro charges card processing fees starting at 2.59%, a 1% fee for bank payments, and no fee for check deposits via mobile app.

Source
Tractian: What does the CMMS actually cost?

Standard is from 60 USD per user per month with five users minimum, Enterprise from 100 USD with ten minimum, both billed annually.

Housecall Pro: Is there a free trial for Housecall Pro?

Yes, Housecall Pro offers 14 days of full access to all features with no credit card required.

Source
Tractian: Are the sensors included?

No. Both CMMS tiers explicitly exclude sensors, which are priced per monitored asset under a separate bundle that is not published.

Housecall Pro: Does Housecall Pro require long-term contracts?

No, Housecall Pro does not require long-term contracts and monthly plans can be cancelled anytime.

Source
Tractian: Do fault reporters need licences?

No. Requester accounts are unlimited on both tiers, which is the main reason the per-user price is workable for large plants.

Tractian: Can I use the sensors with another platform?

No. Smart Trac hardware reports to the Tractian platform.

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