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CRM & Sales · head to head

Agile CRM vs Setmore

Agile CRM logo

Agile CRM

CRM & Sales

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Scheduling & Booking

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Setmore free plan limited to 4 users maximum
  • They diverge on capability: Agile CRM covers Contact management, Setmore covers Unlimited appointments.

Where they differ

Only the attributes on which Agile CRM and Setmore actually diverge.

Attributes where Agile CRM and Setmore differ
AttributeAgile CRMSetmore
PlatformsWebWeb, iOS, Android
CategoryCRM & SalesScheduling & Booking
Founded20092008

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Slack

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

Both cover

  • Zapier
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Setmore
  • Marketing automationnot Setmore
  • Customer servicenot Setmore

Setmore

  • Online appointment and booking managementnot Agile CRM
  • Service provider scheduling platformnot Agile CRM
  • Customer communication via email and SMS remindersnot Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Questions people ask

Is Agile CRM or Setmore better?
Neither clearly leads. Agile CRM starts at Free and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Setmore?
Agile CRM starts at Free and Setmore at Free.
Does Agile CRM or Setmore run on more platforms?
Agile CRM runs on Web. Setmore runs on Web, iOS, Android.
Can I use Agile CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Setmore is typically brought in for.
What can Agile CRM do that Setmore cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Both handle Zapier, Cloud deployment, Web support.
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Related pages

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