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Software · head to head

Fresha vs Setmore

Fresha logo

Fresha

Software

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; Setmore free plan limited to 4 users maximum
  • They diverge on capability: Fresha covers Appointment management, Setmore covers Unlimited appointments.

Where they differ

Only the attributes on which Fresha and Setmore actually diverge.

Attributes where Fresha and Setmore differ
AttributeFreshaSetmore
Pricing modelfreesubscription
Founded20152008

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fresha

  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics
  • Instagram

Only in Setmore

  • Unlimited appointments
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding
  • Outlook

Both cover

  • Online booking
  • Google Calendar
  • Apple Calendar
  • Facebook
  • Stripe
  • SSL encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Setmore
  • Attracting new clients through the Fresha consumer marketplacenot Setmore
  • Sending appointment reminders and marketing campaigns to clientsnot Setmore

Setmore

  • Online appointment and booking managementnot Fresha
  • Service provider scheduling platformnot Fresha
  • Customer communication via email and SMS remindersnot Fresha

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Fresha if

  • You need appointment management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want client database.
Fresha review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want calendar synchronization.
Setmore review

Questions people ask

Is Fresha or Setmore better?
Neither clearly leads. Fresha starts at Free and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fresha or Setmore?
Fresha starts at Free and Setmore at Free.
Does Fresha or Setmore run on more platforms?
Fresha runs on Web, Ios, Android. Setmore runs on Web, iOS, Android.
Can I use Fresha for free?
Both have a free tier, so you can try either at no cost before committing.
What is Fresha best used for?
Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Setmore is typically brought in for.
What can Fresha do that Setmore cannot?
Fresha covers Appointment management, Client database, Point of sale, Inventory management. Setmore covers Unlimited appointments, Calendar synchronization, Customer database, Email reminders. Both handle Online booking, Google Calendar, Apple Calendar, Facebook.
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Related pages

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