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Scheduling & Booking · head to head

Setmore vs Square Appointments

Setmore logo

Setmore

Scheduling & Booking

Free appointment scheduling and customer management

From
Free
Rated
-
Square Appointments logo

Square Appointments

Scheduling & Booking

Free scheduling for beauty businesses

From
Free
Rated
-

The short version

  • Each has a real cost: Setmore free plan limited to 4 users maximum; Square Appointments the free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan
  • They diverge on capability: Setmore covers Unlimited appointments, Square Appointments covers Client management.

Where they differ

Only the attributes on which Setmore and Square Appointments actually diverge.

Attributes where Setmore and Square Appointments differ
AttributeSetmoreSquare Appointments
Founded20082009

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), platforms (Web, iOS, Android), user rating (Not yet rated), category (Scheduling & Booking).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Setmore

  • Unlimited appointments
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Custom branding
  • Outlook
  • Apple Calendar

Only in Square Appointments

  • Client management
  • Point of sale
  • Payment processing
  • Automated reminders
  • Instagram booking
  • Google booking
  • Square POS
  • Instagram

Both cover

  • Online booking
  • Mobile app
  • Google Calendar
  • SSL encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Setmore

  • Online appointment and booking managementnot Square Appointments
  • Service provider scheduling platformnot Square Appointments
  • Customer communication via email and SMS remindersnot Square Appointments

Square Appointments

  • Online appointment booking for salons, barbers and personal servicesnot Setmore
  • Taking card payments and deposits at the time of bookingnot Setmore
  • Managing staff calendars, waitlists and no-show policiesnot Setmore

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Square Appointments

  • The free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan
  • Cancellation policies, no-show fees and waitlists require the Plus plan
  • Resource management, service cost tracking and the future bookings report require the Premium plan
  • Custom processing rates are reserved for Square Pro, which is aimed at businesses processing over $250,000 a year
  • Card processing fees are charged on top of the plan fee on every tier including the free one

Pricing, plan by plan

Setmore

Free

No published plan breakdown. See the Setmore review.

Square Appointments

Free
  • FreeFree
    • Unlimited appointments
    • Online booking
    • Client management
  • Plus$29/month
    • Everything in Free
    • Multiple staff calendars
    • No-show protection
  • Premium$69/month
    • Everything in Plus
    • Multi-location
    • Staff management

Which should you pick?

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want calendar synchronization.

Choose Square Appointments if

  • You need client management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want point of sale.

Questions people ask

Is Setmore or Square Appointments better?
Neither clearly leads. Setmore starts at Free and Square Appointments at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Setmore or Square Appointments?
Setmore starts at Free and Square Appointments at Free.
Does Setmore or Square Appointments run on more platforms?
Setmore runs on Web, iOS, Android. Square Appointments runs on Web, Ios, Android.
Can I use Setmore for free?
Both have a free tier, so you can try either at no cost before committing.
What is Setmore best used for?
Setmore is most often used for online appointment and booking management, service provider scheduling platform, customer communication via email and sms reminders. Of those, online appointment and booking management and service provider scheduling platform are not what Square Appointments is typically brought in for.
What can Setmore do that Square Appointments cannot?
Setmore covers Unlimited appointments, Calendar synchronization, Customer database, Email reminders. Square Appointments covers Client management, Point of sale, Payment processing, Automated reminders. Both handle Online booking, Mobile app, Google Calendar, SSL encryption.

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