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Salesforce vs Setmore

Salesforce logo

Salesforce

All industries

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Scheduling & Booking

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually; Setmore free plan limited to 4 users maximum
  • They diverge on capability: Salesforce covers Contact management, Setmore covers Unlimited appointments.

Where they differ

Only the attributes on which Salesforce and Setmore actually diverge.

Attributes where Salesforce and Setmore differ
AttributeSalesforceSetmore
Starting price$25/monthFree
Free tierNoYes
PlatformsWeb, Ios, Android, ApiWeb, iOS, Android
CategoryAll industriesScheduling & Booking
Founded19992008

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

What people use each for

The jobs each tool is most often brought in to do.

Salesforce

  • Sales managementnot Setmore
  • Customer servicenot Setmore
  • Marketing automationnot Setmore
  • Lead generationnot Setmore
  • Analytics & reportingnot Setmore

Setmore

  • Online appointment and booking managementnot Salesforce
  • Service provider scheduling platformnot Salesforce
  • Customer communication via email and SMS remindersnot Salesforce

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Questions people ask

Is Salesforce or Setmore better?
Neither clearly leads. Salesforce starts at $25/month and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Salesforce or Setmore?
Setmore has a free tier; the other does not. Paid plans start at $25/month for Salesforce and Free for Setmore.
Does Salesforce or Setmore run on more platforms?
Salesforce runs on Web, Ios, Android, Api. Setmore runs on Web, iOS, Android.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. Salesforce starts at $25/month.
What is Salesforce best used for?
Salesforce is most often used for sales management, customer service, marketing automation, lead generation. Of those, sales management and customer service are not what Setmore is typically brought in for.
What can Salesforce do that Setmore cannot?
Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards. Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database.
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