Softwr

Scheduling · head to head

Setmore vs Zenoti

Setmore logo

Setmore

Scheduling

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Setmore free plan limited to 4 users maximum; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Setmore covers Unlimited appointments, Zenoti covers Appointment booking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Setmore and Zenoti actually diverge.

Attributes where Setmore and Zenoti differ
AttributeSetmoreZenoti
Starting priceFree$200/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Api
Founded20082010

Identical on both: user rating (Not yet rated), category (Scheduling).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • Stripe
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Setmore

  • Online appointment and booking managementnot Zenoti
  • Service provider scheduling platformnot Zenoti
  • Customer communication via email and SMS remindersnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Setmore
  • Centralising appointment booking, point of sale and inventory across sitesnot Setmore
  • Managing memberships, packages and customer marketing for large operatorsnot Setmore

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Setmore

Free
  • FreeFree
    • Supports up to 4 users
    • Unlimited appointments
    • Payment acceptance and branded booking page
  • Pro (Annual)$5/month
    • Annual billing at $5/user/month
    • Unlimited users
    • All Free features plus SMS and email reminders
  • Pro (Monthly)$12/month
    • Monthly billing at $12/user/month
    • Unlimited users with same Pro features as annual
  • Enterprise$null/month
    • Custom all-in-one booking system
    • Scales with your business

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Setmore or Zenoti better?
Neither clearly leads. Setmore starts at Free and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Setmore or Zenoti?
Setmore has a free tier; the other does not. Paid plans start at Free for Setmore and $200/month for Zenoti.
Does Setmore or Zenoti run on more platforms?
Setmore runs on Web, iOS, Android. Zenoti runs on Web, Ios, Android, Api.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. Zenoti starts at $200/month.
What is Setmore best used for?
Setmore is most often used for online appointment and booking management, service provider scheduling platform, customer communication via email and sms reminders. Of those, online appointment and booking management and service provider scheduling platform are not what Zenoti is typically brought in for.
What can Setmore do that Zenoti cannot?
Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle Stripe, Cloud deployment.

Answered from the vendors’ own pages

Setmore: How much does Setmore cost?

Setmore is free for up to 4 users. Pro plan costs $5/user/month with annual billing or $12/user/month with monthly billing. An Enterprise plan with custom pricing is available for larger organizations.

Source
Zenoti: Does Zenoti publish standard pricing, or is it custom?

Zenoti offers customizable plans rather than fixed pricing. The cost depends on your footprint and specific business needs, with pricing varying by location.

Source
Setmore: What features are included in the Free plan?

The Free plan supports up to 4 users and includes unlimited appointments, payment acceptance, branded booking page, mobile app, email reminders and confirmations, integrations, and team collaboration tools.

Source
Zenoti: What communication features are included in Zenoti subscriptions?

Communication costs for voice, SMS, and messaging are included in subscriptions with usage-based billing available for optional base packs.

Source
Setmore: What is the difference between Setmore's Free and Pro plans?

Pro adds SMS and email reminders, branded mobile app, removal of Setmore branding, customer blocking, Google Reviews integration, custom notifications, and priority support. Pro supports unlimited users versus 4 on Free.

Source
Zenoti: What support and training does Zenoti include?

Standard subscriptions include 24/7 global support and access to Zenoti University training. AI Plus plans provide a dedicated Customer Success Manager and priority assistance backed by SLAs.

Source
Setmore: Does Setmore provide customer support?

Yes, all plans include 24/7 human support. The Pro plan includes priority support access.

Source
Zenoti: How long does Zenoti implementation typically take?

Implementation timelines vary by business size and complexity, with most customers up and running in days to weeks. Zenoti provides white-glove migration support for transferring existing customer data.

Source
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