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Software · head to head

Setmore vs Zenoti

Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Setmore free plan limited to 4 users maximum; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Setmore covers Unlimited appointments, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Setmore and Zenoti actually diverge.

Attributes where Setmore and Zenoti differ
AttributeSetmoreZenoti
Starting priceFree$200/month
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Api
Founded20082010

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • Stripe
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Setmore

  • Online appointment and booking managementnot Zenoti
  • Service provider scheduling platformnot Zenoti
  • Customer communication via email and SMS remindersnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Setmore
  • Centralising appointment booking, point of sale and inventory across sitesnot Setmore
  • Managing memberships, packages and customer marketing for large operatorsnot Setmore

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Setmore

Free

No published plan breakdown. See the Setmore review.

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Setmore or Zenoti better?
Neither clearly leads. Setmore starts at Free and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Setmore or Zenoti?
Setmore has a free tier; the other does not. Paid plans start at Free for Setmore and $200/month for Zenoti.
Does Setmore or Zenoti run on more platforms?
Setmore runs on Web, iOS, Android. Zenoti runs on Web, Ios, Android, Api.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. Zenoti starts at $200/month.
What is Setmore best used for?
Setmore is most often used for online appointment and booking management, service provider scheduling platform, customer communication via email and sms reminders. Of those, online appointment and booking management and service provider scheduling platform are not what Zenoti is typically brought in for.
What can Setmore do that Zenoti cannot?
Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle Stripe, Cloud deployment.
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