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Conversica vs Olark

Conversica logo

Conversica

Live Chat

AI-powered conversational platform for sales and customer service

From
On request
Rated
-
Full reviewWebsite
Olark logo

Olark

Live Chat

Make your business human

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Conversica no pricing published on website; Olark the AI website agent is a $400 a month flat plan billed annually at $4,800, which is a large step from the $29 per agent human only plan
  • They diverge on capability: Conversica covers Conversational AI, Olark covers Live chat.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Conversica and Olark actually diverge.

Attributes where Conversica and Olark differ
AttributeConversicaOlark
Starting priceOn request$29/month
PlatformsWeb, Email, SMS, Messaging appsWeb

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Live Chat), founded (2009).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Conversica

  • Conversational AI
  • Lead nurturing
  • Customer engagement
  • Intent analysis
  • Microsoft Dynamics
  • Zapier
  • Email support
  • SMS support

Only in Olark

  • Live chat
  • Chat transcripts
  • Visitor insights
  • Customization
  • Offline messaging
  • Shortcuts
  • Slack
  • Zendesk

Both cover

  • Salesforce
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Conversica

  • Customer engagementnot Olark
  • Lead generationnot Olark
  • Customer supportnot Olark
  • Sales automationnot Olark

Olark

  • Live chat on a website with a small support teamnot Conversica
  • Running an AI agent on website conversations with human handoffnot Conversica

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Conversica

  • No pricing published on website
  • Requires demo request to obtain pricing
  • Custom pricing model with no self-service options
  • Contact sales required for plan details

Olark

  • The AI website agent is a $400 a month flat plan billed annually at $4,800, which is a large step from the $29 per agent human only plan
  • That flat price covers only one human seat, with each additional seat at $29 a month
  • Regional routing, SSO and custom SLAs require a custom enterprise plan with no published price

Pricing, plan by plan

Conversica

On request
  • Starter$200/month
    • AI conversations
    • Lead nurturing
  • Professional$500/month
    • Advanced automation
    • Custom flows
  • Enterprise$undefined/month
    • Full customization
    • Dedicated support

Olark

$29/month
  • Standard AI Website Agent$400/month
    • One human agent seat included
    • Unlimited AI conversations
    • Automatic FAQ and knowledge updates
  • Live Chat Only$29/month
    • Human operators only
    • No AI component
    • Upgradeable to AI later
  • Custom Enterprise$undefined/mo
    • Regional routing
    • Advanced integrations
    • Custom workflows

Which should you pick?

Choose Conversica if

  • You need conversational ai.
  • You work on Web, Email, SMS, Messaging apps.
  • You also want lead nurturing.
Conversica review

Choose Olark if

  • You need live chat.
  • You also want chat transcripts.
Olark review

Questions people ask

Is Conversica or Olark better?
Neither clearly leads. Conversica starts at On request and Olark at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Conversica or Olark?
Conversica starts at On request and Olark at $29/month.
Does Conversica or Olark run on more platforms?
Conversica runs on Web, Email, SMS, Messaging apps. Olark runs on Web.
What is Conversica best used for?
Conversica is most often used for customer engagement, lead generation, customer support, sales automation. Of those, customer engagement and lead generation are not what Olark is typically brought in for.
What can Conversica do that Olark cannot?
Conversica covers Conversational AI, Lead nurturing, Customer engagement, Intent analysis. Olark covers Live chat, Chat transcripts, Visitor insights, Customization. Both handle Salesforce, HubSpot, Web support.

Answered from the vendors’ own pages

Conversica: How much does Conversica cost?

Conversica does not publish pricing on their website. To obtain pricing information, request a demo through their contact form or contact the sales team directly.

Source
Olark: How much does Olark's Standard AI plan cost?

Olark's Standard AI Website Agent plan costs $400 per month when billed annually ($4,800/year). This includes one human agent seat, unlimited AI conversations, automatic FAQ updates, lead capture, and white glove support with no token limits or overages.

Source
Conversica: What is Conversica's pricing model?

Conversica uses a custom pricing model requiring direct sales engagement. Interested companies can request a demo or contact their sales team to discuss pricing based on specific needs.

Source
Olark: What is the cost for additional agent seats on Olark?

Additional human agent seats on Olark cost $29 per agent per month. This rate applies when upgrading from the Standard AI plan.

Source
Conversica: Does Conversica offer different plan tiers?

While specific plan names are referenced on the website, details are only available by requesting a demo or contacting their sales team for a pricing consultation.

Source
Olark: Does Olark charge based on token usage?

No, Olark explicitly states 'No token costs, ever.' The Standard AI plan charges per agent seat with no usage-based overages or token limits, avoiding unexpected cost spikes during peak traffic periods.

Source
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