Live Chat · pricing
Olark pricing
Olark publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, Olark pricing is $29/month across 3 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- $29/month
- Model
- Subscription
- Tiers
- 3
- Free tier
- Not on record
Olark plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Live Chat Only | $29/month | 3 | Entry tier |
| Standard AI Website Agent | $400/month | 7 | +$371/month, 7 more features |
| Custom Enterprise | On request | 5 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Live Chat Only
$29/monthThe entry tier. It covers human operators only, no ai component, upgradeable to ai later.
Standard AI Website Agent
$400/monthOver Live Chat Only, this tier adds:
- One human agent seat included
- Unlimited AI conversations
- Automatic FAQ and knowledge updates
- Lead capture and qualification
- Proactive engagement
- White glove support and account management
- No token limits, no overages
Custom Enterprise
On requestOver Standard AI Website Agent, this tier adds:
- Regional routing
- Advanced integrations
- Custom workflows
- SSOs (Single Sign-On)
- Legal review support
What the product covers
The full Olark feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Live chat
- Chat transcripts
- Visitor insights
- Customization
- Offline messaging
- Shortcuts
Integrations
- Salesforce
- HubSpot
- Slack
- Zendesk
- Mailchimp
Security
- GDPR
- SSL
- ADA compliant
Platform
- Web support
People bring Olark in for live chat on a website with a small support team, running an ai agent on website conversations with human handoff. If that is not the job you are buying for, the alternatives to Olark are worth a look before you commit to a tier.
How that compares in Live Chat
Across the 4 live chat tools in this directory that publish a starting price, the median entry point is $25.5/month. Olark starts at $29/month, which puts it above the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Olark (this page) | $29/month | subscription | - | |
| ManyChat | Free, then $15/month | freemium | - | vs Olark |
| Landbot | Free, then €32/month | freemium | - | vs Olark |
| Conferbot | Free, then $19/month | freemium | - | vs Olark |
| Kore.ai | On request | subscription | - | vs Olark |
| Jivochat | Free | subscription | - | vs Olark |
| Conversica | On request | subscription | - | vs Olark |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Olark badges page.
Before you pay for Olark
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between $29/month and On request, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare Olark against the tools that do have one before committing.
Olark runs on web, and is published by Olark Inc of Ann Arbor, MI. The full record is on the Olark review, and the rest of the category is under best live chat tools.
Olark pricing questions
- How much does Olark cost?
- Olark publishes 3 tiers, from $29/month for Live Chat Only up to On request for Custom Enterprise. The cheapest paid tier is $29/month.
- Does Olark have a free plan?
- Not on the record we hold: Olark is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Live Chat Only and Standard AI Website Agent on Olark?
- Standard AI Website Agent costs $400/month against $29/month, and adds one human agent seat included, unlimited ai conversations, automatic faq and knowledge updates, lead capture and qualification.
- Is the Custom Enterprise plan on Olark worth it?
- That depends entirely on whether you need what it adds, which on the published record is regional routing, advanced integrations, custom workflows, ssos (single sign-on). It costs On request against $29/month for Live Chat Only. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is Olark expensive for a live chat tool?
- It starts above the middle of its category. Across the 4 live chat tools in this directory that publish a starting price, the median entry point is $25.5/month; Olark starts at $29/month.
- Which live chat tools can I use without paying?
- 5 of the 8 live chat tools listed alongside Olark have a free tier: ManyChat, Landbot, Conferbot, Jivochat, Botpress.
- What am I actually paying for with Olark?
- The record lists 15 features across 4 areas: other, integrations, security, platform. In practice it is brought in for live chat on a website with a small support team, running an ai agent on website conversations with human handoff.
- Does Olark charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Olark prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Olark against before paying?
- The closest live chat tools in this directory are ManyChat, Landbot, Conferbot, Kore.ai. Each has a side-by-side comparison with Olark covering price, platforms and features.