Live Chat & Chatbots · head to head
Conferbot vs Olark

Conferbot
Live Chat & Chatbots
No-code AI chatbot builder for websites and messaging channels
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Conferbot the free plan is capped at 600 conversations per month and a single seat, which limits it to very small operations.; Olark the AI website agent is a $400 a month flat plan billed annually at $4,800, which is a large step from the $29 per agent human only plan
- They diverge on capability: Conferbot covers Visual flow builder, Olark covers Live chat.
Where they differ
Only the attributes on which Conferbot and Olark actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Live Chat & Chatbots).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Conferbot
- Visual flow builder
- Omnichannel deployment
- Unified inbox
- AI-powered responses
- Templates library
- Integrations
- Analytics dashboard
- Developer API and SDKs
Only in Olark
- Live chat
- Chat transcripts
- Visitor insights
- Customization
- Offline messaging
- Shortcuts
- Salesforce
- HubSpot
What people use each for
The jobs each tool is most often brought in to do.
Conferbot
- Automating website lead capture with conversational formsnot Olark
- Handling customer support inquiries across messaging appsnot Olark
- Deploying a single bot across WhatsApp, Messenger, and website widgetnot Olark
- Booking meetings via chatbot with calendar integrationnot Olark
- Deflecting support tickets with a knowledge base botnot Olark
Olark
- Live chat on a website with a small support teamnot Conferbot
- Running an AI agent on website conversations with human handoffnot Conferbot
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Conferbot
- The free plan is capped at 600 conversations per month and a single seat, which limits it to very small operations.
- Advanced features like custom branding and A/B testing require the Pro tier or higher rather than being available at entry-level paid plans.
- Extra conversations beyond plan limits are billed per-unit ($0.01 each on Starter/Pro), which can make costs unpredictable at scale.
- The platform lacks the deep enterprise conversational-AI training and analytics depth of larger incumbents like Intercom or Drift.
- Voice channel support is not part of the core channel list, which is limited to website and text-based messaging apps.
Olark
- The AI website agent is a $400 a month flat plan billed annually at $4,800, which is a large step from the $29 per agent human only plan
- That flat price covers only one human seat, with each additional seat at $29 a month
- Regional routing, SSO and custom SLAs require a custom enterprise plan with no published price
Pricing, plan by plan
Conferbot
Free- FreeFree
- 600 conversations/month
- 1 seat
- Basic integrations
- Starter$19/month
- 2,000 conversations/month
- Removes Conferbot branding
- All integrations
- Pro$39/month
- 5,000 conversations/month
- 5 seats included
- Custom branding
- Business$59/month
- 10,000 conversations/month
- 15 seats included
- White-label solution
Olark
Free- FreeFree
- 20 chats/month
- 1 agent
- Basic customization
- Standard$29/month
- Unlimited chats
- Chat transcripts
- Integrations
- Pro$undefined/month
- Co-browsing
- Chatbot
- Priority support
Which should you pick?
Choose Conferbot if
- You need visual flow builder.
- You want to start without paying.
- You work on web, ios, android, api.
- You also want omnichannel deployment.
Choose Olark if
- You need live chat.
- You want to start without paying.
- You also want chat transcripts.
Questions people ask
- Is Conferbot or Olark better?
- Neither clearly leads. Conferbot starts at Free and Olark at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Conferbot or Olark?
- Conferbot starts at Free and Olark at Free.
- Does Conferbot or Olark run on more platforms?
- Conferbot runs on web, ios, android, api. Olark runs on Web.
- Can I use Conferbot for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Conferbot best used for?
- Conferbot is most often used for automating website lead capture with conversational forms, handling customer support inquiries across messaging apps, deploying a single bot across whatsapp, messenger, and website widget, booking meetings via chatbot with calendar integration. Of those, automating website lead capture with conversational forms and handling customer support inquiries across messaging apps are not what Olark is typically brought in for.
- What can Conferbot do that Olark cannot?
- Conferbot covers Visual flow builder, Omnichannel deployment, Unified inbox, AI-powered responses. Olark covers Live chat, Chat transcripts, Visitor insights, Customization.
Answered from the vendors’ own pages
Conferbot: What does Conferbot cost?
Four plans: Free at $0/month with 600 conversations, Starter at $19/month with 2,000, Pro at $39/month with 5,000, and Business at $59/month with 10,000. Annual billing takes 20% off any paid plan.
SourceConferbot: Is there a free plan, and what does it include?
Yes. The free plan covers 600 conversations a month, one chatbot and the core features, with no card required to start. It is a standing plan rather than a trial.
SourceConferbot: Can I change plan later?
Yes. Plans can be upgraded or downgraded at any time from the account dashboard, and Conferbot states there are no setup fees or hidden costs on any tier.
SourceConferbot: Which channels can one bot be deployed to?
A single bot can run on a website widget and on WhatsApp, Facebook Messenger, Instagram, Telegram, Slack, Discord, Microsoft Teams and LINE, with conversations handled in one shared inbox.
SourceConferbot: Does Conferbot offer an API?
Yes. Version 3.0.0 added a developer REST API with Node.js and Python SDKs, mobile SDKs for React Native, Flutter, iOS and Android, and enterprise SSO and SAML.
SourceRelated pages
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