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CRM · head to head

Nimble vs SugarCRM

Nimble logo

Nimble

CRM

Social CRM for teams

From
$19/month
Rated
-
Full reviewWebsite
SugarCRM logo

SugarCRM

CRM

Customer relationship software for your business

From
$59/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Nimble nimble Business plan as captured 30 December 2023 was $24.90/user/month annually ($29.90 monthly), capped at 25,000 contact records and 2GB storage per user, with $10/month add-ons for extra 10,000 contacts or extra 10GB storage; SugarCRM every plan carries a 15 user minimum, so the entry cost is 15 seats regardless of team size
  • They diverge on capability: Nimble covers Social media integration, SugarCRM covers Sales pipeline.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Nimble and SugarCRM actually diverge.

Attributes where Nimble and SugarCRM differ
AttributeNimbleSugarCRM
Starting price$19/month$59/month
PlatformsWebWeb, Ios, Android
Founded20102004

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Nimble

  • Social media integration
  • Pipeline management
  • Task management
  • Email integration
  • Activity timeline
  • Gmail
  • LinkedIn
  • Twitter

Only in SugarCRM

  • Sales pipeline
  • Lead management
  • Marketing automation
  • Customer service
  • Reporting
  • Mobile app
  • Salesforce
  • HubSpot

Both cover

  • Contact management
  • Slack
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Nimble

  • Social sellingnot SugarCRM
  • Relationship managementnot SugarCRM
  • Lead trackingnot SugarCRM

SugarCRM

  • CRM for sales, marketing and service teamsnot Nimble
  • Managing accounts, opportunities and customer history at mid market scalenot Nimble

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Nimble

  • Nimble Business plan as captured 30 December 2023 was $24.90/user/month annually ($29.90 monthly), capped at 25,000 contact records and 2GB storage per user, with $10/month add-ons for extra 10,000 contacts or extra 10GB storage

SugarCRM

  • Every plan carries a 15 user minimum, so the entry cost is 15 seats regardless of team size
  • At $59 per user on Standard that minimum makes the real floor $885 a month
  • All three tiers are billed annually with no monthly option
  • The vendor still directs buyers to sales for a package rather than treating the published rate as final

Pricing, plan by plan

Nimble

$19/month
  • Essentials$19/month
    • Contact management
    • Social integration
  • Plus$39/month
    • Everything in Essentials
    • Pipeline management
    • Task tracking
  • Pro$59/month
    • Everything in Plus
    • Advanced reporting
    • Custom fields

SugarCRM

$59/month
  • Standard$59/month
    • Accounts management
    • Lead tracking
    • Quotes
  • Advanced$85/month
    • Mail and calendar integration
    • Case management
    • Sugar Intelligence
  • Premier$135/month
    • Geo mapping
    • Enhanced storage 2x
    • LinkedIn connector

Which should you pick?

Choose Nimble if

  • You need social media integration.
  • You also want pipeline management.
Nimble review

Choose SugarCRM if

  • You need sales pipeline.
  • You work on Web, Ios, Android.
  • You also want lead management.
SugarCRM review

Questions people ask

Is Nimble or SugarCRM better?
Neither clearly leads. Nimble starts at $19/month and SugarCRM at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Nimble or SugarCRM?
Nimble starts at $19/month and SugarCRM at $59/month.
Does Nimble or SugarCRM run on more platforms?
Nimble runs on Web. SugarCRM runs on Web, Ios, Android.
What is Nimble best used for?
Nimble is most often used for social selling, relationship management, lead tracking. Of those, social selling and relationship management are not what SugarCRM is typically brought in for.
What can Nimble do that SugarCRM cannot?
Nimble covers Social media integration, Pipeline management, Task management, Email integration. SugarCRM covers Sales pipeline, Lead management, Marketing automation, Customer service. Both handle Contact management, Slack, GDPR, Cloud deployment.

Answered from the vendors’ own pages

SugarCRM: How much does SugarCRM cost?

SugarCRM costs $59 per user per month for the Standard plan, $85 per month for Advanced, and $135 per month for Premier. All plans require annual billing and a 15-user minimum.

Source
SugarCRM: What is included in the Advanced plan?

The Advanced plan at $85 per user per month includes everything in Standard plus mail and calendar integration, case management, Sugar Intelligence, and Sugar Predict features.

Source
SugarCRM: What distinguishes the Premier plan?

The Premier plan costs $135 per user per month and adds geo mapping, 2x enhanced storage, LinkedIn connector integration, and enhanced support compared to the Advanced plan.

Source
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