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Automotive · head to head

Mitchell 1 vs CDK Global

Mitchell 1 logo

Mitchell 1

Automotive

Repair information for the professional

From
$189/month
Rated
-
Full reviewWebsite
CDK Global logo

CDK Global

Automotive

Drive your dealership forward

From
On request
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Mitchell 1 covers ProDemand repair info, CDK Global covers Dealer Management System.

Where they differ

Only the attributes on which Mitchell 1 and CDK Global actually diverge.

Attributes where Mitchell 1 and CDK Global differ
AttributeMitchell 1CDK Global
Starting price$189/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Desktop, Mobile, TabletWeb, Desktop, Api
Founded19182014

Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mitchell 1

  • ProDemand repair info
  • Wiring diagrams
  • TSB database
  • Recall information
  • Labor times
  • Parts ordering
  • Shop management
  • Customer management

Only in CDK Global

  • Dealer Management System
  • Sales desking
  • F&I management
  • Service scheduling
  • Parts inventory
  • Accounting
  • CRM integration
  • Digital retailing

Both cover

  • Accounting software
  • Marketing platforms
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Mitchell 1

  • Automotive repair information, wiring diagrams and OEM procedures for independent shopsnot CDK Global
  • Shop management including estimating, invoicing and work ordersnot CDK Global
  • Labour time and parts pricing lookup for repair estimatesnot CDK Global

CDK Global

  • Dealership operationsnot Mitchell 1
  • Sales managementnot Mitchell 1
  • Service departmentnot Mitchell 1
  • Parts managementnot Mitchell 1
  • Financial reportingnot Mitchell 1

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mitchell 1

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • The product ordering page at mitchell1.com/products/order-prodemand redirects to a separate storefront at buymitchell1.net that blocks automated reads

CDK Global

Nothing recorded yet. See the CDK Global review.

Pricing, plan by plan

Mitchell 1

$189/month
  • ProDemand$189/month
    • Repair procedures
    • Wiring diagrams
    • TSBs & recalls
  • Manager SE$249/month
    • Shop management
    • Work orders
    • Customer database
  • Complete Package$399/month
    • ProDemand
    • Manager SE
    • SocialCRM

CDK Global

On request
  • Drive$undefined/month
    • Core DMS functionality
    • Sales & F&I
    • Service & parts
  • Drive+$undefined/month
    • Everything in Drive
    • Advanced CRM
    • Digital retailing
  • Enterprise$undefined/month
    • Everything in Drive+
    • Custom integrations
    • Dedicated support

Which should you pick?

Choose Mitchell 1 if

  • You need prodemand repair info.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want wiring diagrams.
Mitchell 1 review

Choose CDK Global if

  • You need dealer management system.
  • You work on Web, Desktop, Api.
  • You also want sales desking.
CDK Global review

Questions people ask

Is Mitchell 1 or CDK Global better?
Neither clearly leads. Mitchell 1 starts at $189/month and CDK Global at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mitchell 1 or CDK Global?
Mitchell 1 starts at $189/month and CDK Global at On request.
Does Mitchell 1 or CDK Global run on more platforms?
Mitchell 1 runs on Web, Desktop, Mobile, Tablet. CDK Global runs on Web, Desktop, Api.
What is Mitchell 1 best used for?
Mitchell 1 is most often used for automotive repair information, wiring diagrams and oem procedures for independent shops, shop management including estimating, invoicing and work orders, labour time and parts pricing lookup for repair estimates. Of those, automotive repair information, wiring diagrams and oem procedures for independent shops and shop management including estimating, invoicing and work orders are not what CDK Global is typically brought in for.
What can Mitchell 1 do that CDK Global cannot?
Mitchell 1 covers ProDemand repair info, Wiring diagrams, TSB database, Recall information. CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. Both handle Accounting software, Marketing platforms, Data encryption.
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