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Mitchell 1

Repair information for the professional

As of 30 August 2026, Mitchell 1 starts at $189/month. Mitchell 1 is a leading provider of repair information, shop management software, and marketing services for the motor vehicle industry. Softwr lists it under Automotive. Mitchell 1 is launched in 1918, available on Web, Windows, macOS, iOS.

Overview

What Mitchell 1 does

Mitchell 1 is a leading provider of repair information, shop management software, and marketing services for the motor vehicle industry. Their ProDemand platform provides comprehensive repair procedures, diagnostic trouble codes, wiring diagrams, and technical service bulletins.

What people use it for

  • Automotive repair information, wiring diagrams and OEM procedures for independent shops
  • Shop management including estimating, invoicing and work orders
  • Labour time and parts pricing lookup for repair estimates

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Mitchell 1.

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • The product ordering page at mitchell1.com/products/order-prodemand redirects to a separate storefront at buymitchell1.net that blocks automated reads

Cross-shopped

What people choose instead of Mitchell 1

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Mitchell 1 costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

ProDemand

$189 /mo

  • Repair procedures
  • Wiring diagrams
  • TSBs & recalls
  • Diagnostic info
  • Estimating

Manager SE

$249 /mo

  • Shop management
  • Work orders
  • Customer database
  • Invoicing
  • Reporting

Complete Package

$399 /mo

  • ProDemand
  • Manager SE
  • SocialCRM
  • TeamWorks
  • Priority support

Capabilities

Features

  • ProDemand repair info

  • Wiring diagrams

  • TSB database

  • Recall information

  • Labor times

  • Parts ordering

  • Shop management

  • Customer management

  • Parts suppliers

    Integration with Parts suppliers

  • Accounting software

    Integration with Accounting software

  • QuickBooks

    Integration with QuickBooks

  • Parts catalogs

    Integration with Parts catalogs

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What is the pricing for Mitchell 1?

Mitchell 1 does not publish pricing on its website. Customers must contact Mitchell 1 directly by phone at (888) 724-6742 or use the Find My Rep feature to connect with a sales consultant for pricing information.

Source
Does Mitchell 1 offer a free demo or trial?

Mitchell 1 offers a free demo but does not publish trial terms on its website. Specific trial availability and length must be discussed with a sales representative.

Source
How do I become a Mitchell 1 customer?

You can book a free demo or use the Find My Rep link to connect with a local sales consultant. Existing customers can access the Pay My Bill section for account management.

Source

Behind it

Who makes Mitchell 1

Company
Mitchell 1
Based in
San Diego, CA
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Where to go from Mitchell 1

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Softwr does not host reviews and shows no star rating for Mitchell 1, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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