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Automotive · head to head

AutoVitals vs Mitchell 1

AutoVitals logo

AutoVitals

Automotive

Digital inspection and shop management

From
$199/month
Rated
-
Full reviewWebsite
Mitchell 1 logo

Mitchell 1

Automotive

Repair information for the professional

From
$189/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.; Mitchell 1 the initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • They diverge on capability: AutoVitals covers Digital inspections, Mitchell 1 covers ProDemand repair info.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which AutoVitals and Mitchell 1 actually diverge.

Attributes where AutoVitals and Mitchell 1 differ
AttributeAutoVitalsMitchell 1
Starting price$199/month$189/month
PlatformsWeb, Mobile, App, TabletWeb, Desktop, Mobile, Tablet
Founded20111918

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AutoVitals

  • Digital inspections
  • Photo documentation
  • Video capability
  • Customer reports
  • Work order tracking
  • Customer portal
  • Mobile application
  • DMS systems

Only in Mitchell 1

  • ProDemand repair info
  • Wiring diagrams
  • TSB database
  • Recall information
  • Labor times
  • Parts ordering
  • Customer management
  • Parts suppliers

Both cover

  • Shop management
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

AutoVitals

  • Dealership Managementnot Mitchell 1
  • Service Schedulingnot Mitchell 1
  • Inventory Managementnot Mitchell 1
  • Sales Operationsnot Mitchell 1
  • Customer Relationshipnot Mitchell 1

Mitchell 1

  • Automotive repair information, wiring diagrams and OEM procedures for independent shopsnot AutoVitals
  • Shop management including estimating, invoicing and work ordersnot AutoVitals
  • Labour time and parts pricing lookup for repair estimatesnot AutoVitals

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AutoVitals

  • The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.

Mitchell 1

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • The product ordering page at mitchell1.com/products/order-prodemand redirects to a separate storefront at buymitchell1.net that blocks automated reads

Pricing, plan by plan

AutoVitals

$199/month
  • Essential$199/month
    • Digital inspections
    • Photo documentation
    • Customer reports
  • Professional$399/month
    • Everything in Essential
    • Shop management
    • Customer portal
  • Enterprise$699/month
    • Everything in Professional
    • Multi-location
    • Custom integration

Mitchell 1

$189/month
  • ProDemand$189/month
    • Repair procedures
    • Wiring diagrams
    • TSBs & recalls
  • Manager SE$249/month
    • Shop management
    • Work orders
    • Customer database
  • Complete Package$399/month
    • ProDemand
    • Manager SE
    • SocialCRM

Which should you pick?

Choose AutoVitals if

  • You need digital inspections.
  • You work on Web, Mobile, App, Tablet.
  • You also want photo documentation.
AutoVitals review

Choose Mitchell 1 if

  • You need prodemand repair info.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want wiring diagrams.
Mitchell 1 review

Questions people ask

Is AutoVitals or Mitchell 1 better?
Neither clearly leads. AutoVitals starts at $199/month and Mitchell 1 at $189/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AutoVitals or Mitchell 1?
AutoVitals starts at $199/month and Mitchell 1 at $189/month.
Does AutoVitals or Mitchell 1 run on more platforms?
AutoVitals runs on Web, Mobile, App, Tablet. Mitchell 1 runs on Web, Desktop, Mobile, Tablet.
What is AutoVitals best used for?
AutoVitals is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Mitchell 1 is typically brought in for.
What can AutoVitals do that Mitchell 1 cannot?
AutoVitals covers Digital inspections, Photo documentation, Video capability, Customer reports. Mitchell 1 covers ProDemand repair info, Wiring diagrams, TSB database, Recall information. Both handle Shop management, Data encryption.

Answered from the vendors’ own pages

AutoVitals: How do I get pricing information for AutoVitals?

Pricing details are not published on the website. Customers must schedule a demo or contact the sales team directly at (866) 949-2848 or [email protected] to receive pricing quotes.

Source
Mitchell 1: What is the pricing for Mitchell 1?

Mitchell 1 does not publish pricing on its website. Customers must contact Mitchell 1 directly by phone at (888) 724-6742 or use the Find My Rep feature to connect with a sales consultant for pricing information.

Source
AutoVitals: Is there a free trial available before contacting sales?

The website does not mention a free trial option. All information gathering requires scheduling a demo or contacting the sales team.

Source
Mitchell 1: Does Mitchell 1 offer a free demo or trial?

Mitchell 1 offers a free demo but does not publish trial terms on its website. Specific trial availability and length must be discussed with a sales representative.

Source
AutoVitals: What is the typical process to get a pricing quote?

AutoVitals directs customers to either use the 'Get a Demo' call-to-action or contact their sales team directly. Pricing quotes are provided after a demo or consultation.

Source
Mitchell 1: How do I become a Mitchell 1 customer?

You can book a free demo or use the Find My Rep link to connect with a local sales consultant. Existing customers can access the Pay My Bill section for account management.

Source
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