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Cox Automotive vs Mitchell 1

C

Cox Automotive

Software

Comprehensive automotive technology platform

From
On request
Rated
-
Full reviewWebsite
Mitchell 1 logo

Mitchell 1

Software

Repair information for the professional

From
$189/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Cox Automotive covers Dealer management, Mitchell 1 covers ProDemand repair info.

Where they differ

Only the attributes on which Cox Automotive and Mitchell 1 actually diverge.

Attributes where Cox Automotive and Mitchell 1 differ
AttributeCox AutomotiveMitchell 1
Starting priceOn request$189/month
Pricing modelquotesubscription
PlatformsWeb, Mobile, DesktopWeb, Desktop, Mobile, Tablet
Founded20141918

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cox Automotive

  • Dealer management
  • Digital retail
  • Inventory showcase
  • Lead generation
  • Customer portal
  • Marketplace integration
  • Financial services
  • Reporting and analytics

Only in Mitchell 1

  • ProDemand repair info
  • Wiring diagrams
  • TSB database
  • Recall information
  • Labor times
  • Parts ordering
  • Shop management
  • Customer management

Both cover

  • Marketing platforms
  • Accounting software

What people use each for

The jobs each tool is most often brought in to do.

Cox Automotive

  • Dealership Managementnot Mitchell 1
  • Service Schedulingnot Mitchell 1
  • Inventory Managementnot Mitchell 1
  • Sales Operationsnot Mitchell 1
  • Customer Relationshipnot Mitchell 1

Mitchell 1

  • Automotive repair information, wiring diagrams and OEM procedures for independent shopsnot Cox Automotive
  • Shop management including estimating, invoicing and work ordersnot Cox Automotive
  • Labour time and parts pricing lookup for repair estimatesnot Cox Automotive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cox Automotive

Nothing recorded yet. See the Cox Automotive review.

Mitchell 1

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • The product ordering page at mitchell1.com/products/order-prodemand redirects to a separate storefront at buymitchell1.net that blocks automated reads

Pricing, plan by plan

Cox Automotive

On request
  • Dealer.com Essentials$undefined/month
    • Website hosting
    • Inventory management
    • Lead management
  • Dealer.com Professional$undefined/month
    • Everything in Essentials
    • Advanced CRM
    • Marketing automation
  • Dealer.com Enterprise$undefined/month
    • Everything in Professional
    • Custom integrations
    • API access

Mitchell 1

$189/month
  • ProDemand$189/month
    • Repair procedures
    • Wiring diagrams
    • TSBs & recalls
  • Manager SE$249/month
    • Shop management
    • Work orders
    • Customer database
  • Complete Package$399/month
    • ProDemand
    • Manager SE
    • SocialCRM

Which should you pick?

Choose Cox Automotive if

  • You need dealer management.
  • You work on Web, Mobile, Desktop.
  • You also want digital retail.
Cox Automotive review

Choose Mitchell 1 if

  • You need prodemand repair info.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want wiring diagrams.
Mitchell 1 review

Questions people ask

Is Cox Automotive or Mitchell 1 better?
Neither clearly leads. Cox Automotive starts at On request and Mitchell 1 at $189/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cox Automotive or Mitchell 1?
Cox Automotive starts at On request and Mitchell 1 at $189/month.
Does Cox Automotive or Mitchell 1 run on more platforms?
Cox Automotive runs on Web, Mobile, Desktop. Mitchell 1 runs on Web, Desktop, Mobile, Tablet.
What is Cox Automotive best used for?
Cox Automotive is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Mitchell 1 is typically brought in for.
What can Cox Automotive do that Mitchell 1 cannot?
Cox Automotive covers Dealer management, Digital retail, Inventory showcase, Lead generation. Mitchell 1 covers ProDemand repair info, Wiring diagrams, TSB database, Recall information. Both handle Marketing platforms, Accounting software.
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