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Automotive · head to head

Audatex vs Mitchell 1

A

Audatex

Automotive

Damage assessment and estimating software

From
On request
Rated
-
Full reviewWebsite
Mitchell 1 logo

Mitchell 1

Automotive

Repair information for the professional

From
$189/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Audatex covers Damage assessment, Mitchell 1 covers ProDemand repair info.

Where they differ

Only the attributes on which Audatex and Mitchell 1 actually diverge.

Attributes where Audatex and Mitchell 1 differ
AttributeAudatexMitchell 1
Starting priceOn request$189/month
Pricing modelquotesubscription
PlatformsWeb, Mobile, DesktopWeb, Desktop, Mobile, Tablet
Founded19741918

Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Audatex

  • Damage assessment
  • Estimating engine
  • Parts pricing
  • Labor lookup
  • Photo management
  • Mobile application
  • Report generation
  • Quality assurance

Only in Mitchell 1

  • ProDemand repair info
  • Wiring diagrams
  • TSB database
  • Recall information
  • Labor times
  • Parts ordering
  • Shop management
  • Customer management

Both cover

  • Parts suppliers

What people use each for

The jobs each tool is most often brought in to do.

Audatex

  • Dealership Managementnot Mitchell 1
  • Service Schedulingnot Mitchell 1
  • Inventory Managementnot Mitchell 1
  • Sales Operationsnot Mitchell 1
  • Customer Relationshipnot Mitchell 1

Mitchell 1

  • Automotive repair information, wiring diagrams and OEM procedures for independent shopsnot Audatex
  • Shop management including estimating, invoicing and work ordersnot Audatex
  • Labour time and parts pricing lookup for repair estimatesnot Audatex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Audatex

Nothing recorded yet. See the Audatex review.

Mitchell 1

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • The product ordering page at mitchell1.com/products/order-prodemand redirects to a separate storefront at buymitchell1.net that blocks automated reads

Pricing, plan by plan

Audatex

On request
  • Standard$undefined/month
    • Damage assessment
    • Estimate creation
    • Parts lookup
  • Professional$undefined/month
    • Advanced assessment
    • Mobile estimating
    • Claims integration
  • Enterprise$undefined/month
    • Complete platform
    • All modules
    • Custom workflows

Mitchell 1

$189/month
  • ProDemand$189/month
    • Repair procedures
    • Wiring diagrams
    • TSBs & recalls
  • Manager SE$249/month
    • Shop management
    • Work orders
    • Customer database
  • Complete Package$399/month
    • ProDemand
    • Manager SE
    • SocialCRM

Which should you pick?

Choose Audatex if

  • You need damage assessment.
  • You work on Web, Mobile, Desktop.
  • You also want estimating engine.
Audatex review

Choose Mitchell 1 if

  • You need prodemand repair info.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want wiring diagrams.
Mitchell 1 review

Questions people ask

Is Audatex or Mitchell 1 better?
Neither clearly leads. Audatex starts at On request and Mitchell 1 at $189/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Audatex or Mitchell 1?
Audatex starts at On request and Mitchell 1 at $189/month.
Does Audatex or Mitchell 1 run on more platforms?
Audatex runs on Web, Mobile, Desktop. Mitchell 1 runs on Web, Desktop, Mobile, Tablet.
What is Audatex best used for?
Audatex is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Mitchell 1 is typically brought in for.
What can Audatex do that Mitchell 1 cannot?
Audatex covers Damage assessment, Estimating engine, Parts pricing, Labor lookup. Mitchell 1 covers ProDemand repair info, Wiring diagrams, TSB database, Recall information. Both handle Parts suppliers.
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