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Software · head to head

Mindbody vs Zenoti

Mindbody logo

Mindbody

Software

Wellness business software & marketplace

From
$75/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mindbody pricing is expensive with frequent price increases over time; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Mindbody covers Appointment scheduling, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Mindbody and Zenoti actually diverge.

Attributes where Mindbody and Zenoti differ
AttributeMindbodyZenoti
Starting price$75/month$200/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Api
Founded20012010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mindbody

  • Appointment scheduling
  • Class booking
  • Client management
  • Staff scheduling
  • Business analytics
  • ClassPass
  • Google Analytics
  • Zapier

Only in Zenoti

  • Appointment booking
  • Inventory management
  • Employee management
  • Gift cards
  • Business intelligence
  • Xero
  • PayPal
  • Twilio

Both cover

  • Membership management
  • Point of sale
  • Marketing automation
  • Mailchimp
  • QuickBooks
  • Constant Contact
  • Stripe
  • PCI DSS
  • SOC2
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Mindbody

  • Spa managementnot Zenoti
  • Class schedulingnot Zenoti
  • Membership salesnot Zenoti
  • Client retentionnot Zenoti
  • Business growthnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Mindbody
  • Centralising appointment booking, point of sale and inventory across sitesnot Mindbody
  • Managing memberships, packages and customer marketing for large operatorsnot Mindbody

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mindbody

  • Pricing is expensive with frequent price increases over time
  • Essential features require paid add-ons increasing total cost significantly
  • Complex pricing model with multiple tiers makes cost comparison difficult

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Mindbody

$75/month

No published plan breakdown. See the Mindbody review.

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Mindbody if

  • You need appointment scheduling.
  • You work on Web, iOS, Android.
  • You also want class booking.
Mindbody review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want inventory management.
Zenoti review

Questions people ask

Is Mindbody or Zenoti better?
Neither clearly leads. Mindbody starts at $75/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mindbody or Zenoti?
Mindbody starts at $75/month and Zenoti at $200/month.
Does Mindbody or Zenoti run on more platforms?
Mindbody runs on Web, iOS, Android. Zenoti runs on Web, Ios, Android, Api.
What is Mindbody best used for?
Mindbody is most often used for spa management, class scheduling, membership sales, client retention. Of those, spa management and class scheduling are not what Zenoti is typically brought in for.
What can Mindbody do that Zenoti cannot?
Mindbody covers Appointment scheduling, Class booking, Client management, Staff scheduling. Zenoti covers Appointment booking, Inventory management, Employee management, Gift cards. Both handle Membership management, Point of sale, Marketing automation, Mailchimp.

Answered from the vendors’ own pages

Mindbody: What are Mindbody's pricing tiers?

Mindbody plans start at $159/month and include class scheduling and client data storage. The popular Ultimate Plus plan starts at $599/month. Entry-level pricing ranges from $75-$99/month depending on the plan selected.

Source
Mindbody: Does Mindbody have an API for third-party integrations?

Yes. Mindbody provides an open API with webhooks and multiple API types for integration. The platform integrates with 700+ partner solutions.

Source
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