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Scheduling & Booking · head to head

Booksy vs Zenoti

Booksy logo

Booksy

Scheduling & Booking

Book local beauty services

From
$29.99/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling & Booking

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Booksy the Boost marketplace feature charges a one time 30% fee on the first visit cost for each client it brings in; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Booksy covers Online booking, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Booksy and Zenoti actually diverge.

Attributes where Booksy and Zenoti differ
AttributeBooksyZenoti
Starting price$29.99/month$200/month
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
Founded20142010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Scheduling & Booking).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Booksy

  • Online booking
  • Calendar management
  • Client database
  • Automated reminders
  • Marketing tools
  • Reviews management
  • Mobile apps
  • Analytics dashboard

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • Stripe
  • GDPR compliant
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Booksy

  • Appointment booking and client management for salons and barbersnot Zenoti
  • Taking payments and deposits against bookingsnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Booksy
  • Centralising appointment booking, point of sale and inventory across sitesnot Booksy
  • Managing memberships, packages and customer marketing for large operatorsnot Booksy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Booksy

  • The Boost marketplace feature charges a one time 30% fee on the first visit cost for each client it brings in
  • Additional team members are $20 a month each on top of the $29.99 base
  • Card processing runs from 2.49% plus $0.10 to 2.69% plus $0.30 depending on how the payment is taken
  • Getting paid out within 30 minutes costs a further 1.5%
  • Card readers are bought separately at $53.10 or $219.85 plus shipping

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Booksy

$29.99/month
  • Solo$29.99/month
    • Unlimited bookings
    • Client management
    • Mobile app
  • Team$49.99/month
    • Everything in Solo
    • Multiple staff
    • Staff scheduling
  • Business$79.99/month
    • Everything in Team
    • Multi-location
    • Priority support

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Booksy if

  • You need online booking.
  • You work on Web, Ios, Android.
  • You also want calendar management.
Booksy review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Booksy or Zenoti better?
Neither clearly leads. Booksy starts at $29.99/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Booksy or Zenoti?
Booksy starts at $29.99/month and Zenoti at $200/month.
Does Booksy or Zenoti run on more platforms?
Booksy runs on Web, Ios, Android. Zenoti runs on Web, Ios, Android, Api.
What is Booksy best used for?
Booksy is most often used for appointment booking and client management for salons and barbers, taking payments and deposits against bookings. Of those, appointment booking and client management for salons and barbers and taking payments and deposits against bookings are not what Zenoti is typically brought in for.
What can Booksy do that Zenoti cannot?
Booksy covers Online booking, Calendar management, Client database, Automated reminders. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle Stripe, GDPR compliant, Cloud deployment.
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