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Software · head to head

Fresha vs Mindbody

Fresha logo

Fresha

Software

Free salon and spa software

From
Free
Rated
-
Mindbody logo

Mindbody

Software

Wellness business software & marketplace

From
$75/month
Rated
-

The short version

  • Only Fresha has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; Mindbody pricing is expensive with frequent price increases over time
  • They diverge on capability: Fresha covers Online booking, Mindbody covers Appointment scheduling.

Where they differ

Only the attributes on which Fresha and Mindbody actually diverge.

Attributes where Fresha and Mindbody differ
AttributeFreshaMindbody
Starting priceFree$75/month
Pricing modelfreeUnknown
Free tierYesNo
Founded20152001

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Inventory management
  • Marketing tools
  • Reports & analytics
  • Google Calendar
  • Apple Calendar

Only in Mindbody

  • Appointment scheduling
  • Class booking
  • Membership management
  • Marketing automation
  • Client management
  • Business analytics
  • ClassPass
  • Mailchimp

Both cover

  • Point of sale
  • Staff scheduling
  • Stripe
  • PCI DSS
  • SSL encryption
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Mindbody
  • Attracting new clients through the Fresha consumer marketplacenot Mindbody
  • Sending appointment reminders and marketing campaigns to clientsnot Mindbody

Mindbody

  • Spa managementnot Fresha
  • Class schedulingnot Fresha
  • Membership salesnot Fresha
  • Client retentionnot Fresha
  • Business growthnot Fresha

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Mindbody

  • Pricing is expensive with frequent price increases over time
  • Essential features require paid add-ons increasing total cost significantly
  • Complex pricing model with multiple tiers makes cost comparison difficult

Pricing, plan by plan

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Mindbody

$75/month

No published plan breakdown. See the Mindbody review.

Which should you pick?

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.

Choose Mindbody if

  • You need appointment scheduling.
  • You work on Web, iOS, Android.
  • You also want class booking.

Questions people ask

Is Fresha or Mindbody better?
Neither clearly leads. Fresha starts at Free and Mindbody at $75/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fresha or Mindbody?
Fresha has a free tier; the other does not. Paid plans start at Free for Fresha and $75/month for Mindbody.
Does Fresha or Mindbody run on more platforms?
Fresha runs on Web, Ios, Android. Mindbody runs on Web, iOS, Android.
Can I use Fresha for free?
Yes. Fresha has a free tier, so you can try it without paying. Mindbody starts at $75/month.
What is Fresha best used for?
Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Mindbody is typically brought in for.
What can Fresha do that Mindbody cannot?
Fresha covers Online booking, Appointment management, Client database, Inventory management. Mindbody covers Appointment scheduling, Class booking, Membership management, Marketing automation. Both handle Point of sale, Staff scheduling, Stripe, PCI DSS.

Answered from the vendors’ own pages

Mindbody: What are Mindbody's pricing tiers?

Mindbody plans start at $159/month and include class scheduling and client data storage. The popular Ultimate Plus plan starts at $599/month. Entry-level pricing ranges from $75-$99/month depending on the plan selected.

Source
Mindbody: Does Mindbody have an API for third-party integrations?

Yes. Mindbody provides an open API with webhooks and multiple API types for integration. The platform integrates with 700+ partner solutions.

Source

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