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Square Appointments vs Zenoti

Square Appointments logo

Square Appointments

Software

Free scheduling for beauty businesses

From
Free
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only Square Appointments has a free tier, so it costs nothing to try first.
  • Each has a real cost: Square Appointments the free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Square Appointments covers Online booking, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Square Appointments and Zenoti actually diverge.

Attributes where Square Appointments and Zenoti differ
AttributeSquare AppointmentsZenoti
Starting priceFree$200/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
Founded20092010

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Square Appointments

  • Online booking
  • Client management
  • Payment processing
  • Automated reminders
  • Instagram booking
  • Google booking
  • Mobile app
  • Square POS

Only in Zenoti

  • Appointment booking
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence
  • Xero

Both cover

  • Point of sale
  • QuickBooks
  • PCI DSS
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Square Appointments

  • Online appointment booking for salons, barbers and personal servicesnot Zenoti
  • Taking card payments and deposits at the time of bookingnot Zenoti
  • Managing staff calendars, waitlists and no-show policiesnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Square Appointments
  • Centralising appointment booking, point of sale and inventory across sitesnot Square Appointments
  • Managing memberships, packages and customer marketing for large operatorsnot Square Appointments

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Square Appointments

  • The free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan
  • Cancellation policies, no-show fees and waitlists require the Plus plan
  • Resource management, service cost tracking and the future bookings report require the Premium plan
  • Custom processing rates are reserved for Square Pro, which is aimed at businesses processing over $250,000 a year
  • Card processing fees are charged on top of the plan fee on every tier including the free one

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Square Appointments

Free
  • FreeFree
    • Unlimited appointments
    • Online booking
    • Client management
  • Plus$29/month
    • Everything in Free
    • Multiple staff calendars
    • No-show protection
  • Premium$69/month
    • Everything in Plus
    • Multi-location
    • Staff management

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Square Appointments if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want client management.
Square Appointments review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want inventory management.
Zenoti review

Questions people ask

Is Square Appointments or Zenoti better?
Neither clearly leads. Square Appointments starts at Free and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Square Appointments or Zenoti?
Square Appointments has a free tier; the other does not. Paid plans start at Free for Square Appointments and $200/month for Zenoti.
Does Square Appointments or Zenoti run on more platforms?
Square Appointments runs on Web, Ios, Android. Zenoti runs on Web, Ios, Android, Api.
Can I use Square Appointments for free?
Yes. Square Appointments has a free tier, so you can try it without paying. Zenoti starts at $200/month.
What is Square Appointments best used for?
Square Appointments is most often used for online appointment booking for salons, barbers and personal services, taking card payments and deposits at the time of booking, managing staff calendars, waitlists and no-show policies. Of those, online appointment booking for salons, barbers and personal services and taking card payments and deposits at the time of booking are not what Zenoti is typically brought in for.
What can Square Appointments do that Zenoti cannot?
Square Appointments covers Online booking, Client management, Payment processing, Automated reminders. Zenoti covers Appointment booking, Inventory management, Marketing automation, Employee management. Both handle Point of sale, QuickBooks, PCI DSS, Cloud deployment.
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