Softwr

Scheduling · head to head

Timely vs Zenoti

Timely logo

Timely

Scheduling

Smart scheduling software with AI-powered features

From
$11/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Timely starter is capped at 20 projects and a maximum of 5 users, at $11 per user per month billed monthly or $9 billed yearly; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Timely covers AI-powered scheduling, Zenoti covers Appointment booking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Timely and Zenoti actually diverge.

Attributes where Timely and Zenoti differ
AttributeTimelyZenoti
Starting price$11/month$200/month
Founded20152010

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android, Api), user rating (Not yet rated), category (Scheduling).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Timely

  • AI-powered scheduling
  • Online booking
  • Automated reminders
  • Staff management
  • Client management
  • Resource allocation
  • Analytics and reporting
  • Mobile app

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • Stripe
  • PayPal
  • GDPR compliant
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Timely

  • Team time tracking for professional servicesnot Zenoti
  • Project billing and utilization reportingnot Zenoti
  • Workforce capacity planningnot Zenoti
  • Multi-team time management across currenciesnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Timely
  • Centralising appointment booking, point of sale and inventory across sitesnot Timely
  • Managing memberships, packages and customer marketing for large operatorsnot Timely

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Timely

  • Starter is capped at 20 projects and a maximum of 5 users, at $11 per user per month billed monthly or $9 billed yearly
  • Premium is capped at a maximum of 50 users, at $20 per user per month billed monthly or $16 billed yearly
  • Unlimited users requires the Unlimited plan at $28 per user per month billed monthly or $22 billed yearly
  • Capacity management and reporting, overtime and undertime tracking, Azure user management and 50+ currencies are all on the Unlimited plan only
  • Team management, budgets and costs, and accounting and project management integrations are excluded from Starter
  • The Enterprise plan is contact sales only with no published price
  • Tasks is sold as a paid add-on rather than being included

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Timely

$11/month
  • Starter$11/month
    • Up to 5 users
    • Up to 20 projects
    • Basic time tracking
  • Premium$20/month
    • Up to 50 users
    • Unlimited projects
    • All Starter features
  • Unlimited$28/month
    • Unlimited users
    • Unlimited projects
    • All Premium features
  • Enterprise$null/month
    • Custom pricing
    • All features

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Timely if

  • You need ai-powered scheduling.
  • You work on Web, Ios, Android, Api.
  • You also want online booking.
Timely review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Timely or Zenoti better?
Neither clearly leads. Timely starts at $11/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Timely or Zenoti?
Timely starts at $11/month and Zenoti at $200/month.
Does Timely or Zenoti run on more platforms?
Both run on Web, Ios, Android, Api, so platform support will not decide this one for you.
What is Timely best used for?
Timely is most often used for team time tracking for professional services, project billing and utilization reporting, workforce capacity planning, multi-team time management across currencies. Of those, team time tracking for professional services and project billing and utilization reporting are not what Zenoti is typically brought in for.
What can Timely do that Zenoti cannot?
Timely covers AI-powered scheduling, Online booking, Automated reminders, Staff management. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle Stripe, PayPal, GDPR compliant, Cloud deployment.

Answered from the vendors’ own pages

Timely: Does Timely offer a free trial?

Yes, Timely provides 14 days of full feature access without requiring a credit card.

Source
Zenoti: Does Zenoti publish standard pricing, or is it custom?

Zenoti offers customizable plans rather than fixed pricing. The cost depends on your footprint and specific business needs, with pricing varying by location.

Source
Timely: What annual discounts does Timely offer?

Annual billing discounts range from 20% to 22% off monthly prices. Starter saves 20%, Premium saves 21%, and Unlimited saves 22% when billed yearly.

Source
Zenoti: What communication features are included in Zenoti subscriptions?

Communication costs for voice, SMS, and messaging are included in subscriptions with usage-based billing available for optional base packs.

Source
Timely: Can I add team members to the Starter plan?

Starter plan supports a maximum of 5 users. For larger teams, Premium supports up to 50 users and Unlimited supports unlimited users.

Source
Zenoti: What support and training does Zenoti include?

Standard subscriptions include 24/7 global support and access to Zenoti University training. AI Plus plans provide a dedicated Customer Success Manager and priority assistance backed by SLAs.

Source
Timely: What is the cost of Timely's Tasks feature add-on?

The Tasks feature starts at $5 per person per month and is available across all Timely plans.

Source
Zenoti: How long does Zenoti implementation typically take?

Implementation timelines vary by business size and complexity, with most customers up and running in days to weeks. Zenoti provides white-glove migration support for transferring existing customer data.

Source
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