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Scheduling & Booking · head to head

Booker by Mindbody vs Zenoti

Booker by Mindbody logo

Booker by Mindbody

Scheduling & Booking

Complete spa management solution

From
$129/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling & Booking

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Booker by Mindbody only the Starter plan carries a published price, from $139 per month; Accelerate, Ultimate and Enterprise are quote only; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Booker by Mindbody covers Online booking, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Booker by Mindbody and Zenoti actually diverge.

Attributes where Booker by Mindbody and Zenoti differ
AttributeBooker by MindbodyZenoti
Starting price$129/month$200/month
Founded20012010

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android, Api), user rating (Not yet rated), category (Scheduling & Booking).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Booker by Mindbody

  • Online booking
  • Client management
  • Inventory tracking
  • Packages & memberships
  • Reporting & analytics
  • Facebook
  • Instagram
  • Google Analytics

Only in Zenoti

  • Appointment booking
  • Inventory management
  • Employee management
  • Membership management
  • Business intelligence
  • Xero
  • PayPal
  • Twilio

Both cover

  • Point of sale
  • Marketing automation
  • Gift cards
  • QuickBooks
  • Mailchimp
  • Constant Contact
  • Stripe
  • PCI DSS
  • SOC2
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Booker by Mindbody

  • Booking and managing appointments for spas and salonsnot Zenoti
  • Running point of sale, payments and staff scheduling in one systemnot Zenoti
  • Listing a business on the Mindbody consumer app to attract clientsnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Booker by Mindbody
  • Centralising appointment booking, point of sale and inventory across sitesnot Booker by Mindbody
  • Managing memberships, packages and customer marketing for large operatorsnot Booker by Mindbody

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Booker by Mindbody

  • Only the Starter plan carries a published price, from $139 per month; Accelerate, Ultimate and Enterprise are quote only
  • The Starter plan limits staff logins and provides basic reporting only
  • Marketing automation, reviews and referrals, and unlimited two way text messaging are restricted to the Ultimate tier
  • The Messenger AI chatbot is a paid add on even on the higher tiers

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Booker by Mindbody

$129/month
  • Essential$129/month
    • Online booking
    • Client management
    • POS
  • Accelerate$259/month
    • Everything in Essential
    • Advanced marketing
    • Inventory management
  • Ultimate$399/month
    • Everything in Accelerate
    • Premium support
    • Advanced analytics

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Booker by Mindbody if

  • You need online booking.
  • You work on Web, Ios, Android, Api.
  • You also want client management.
Booker by Mindbody review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want inventory management.
Zenoti review

Questions people ask

Is Booker by Mindbody or Zenoti better?
Neither clearly leads. Booker by Mindbody starts at $129/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Booker by Mindbody or Zenoti?
Booker by Mindbody starts at $129/month and Zenoti at $200/month.
Does Booker by Mindbody or Zenoti run on more platforms?
Both run on Web, Ios, Android, Api, so platform support will not decide this one for you.
What is Booker by Mindbody best used for?
Booker by Mindbody is most often used for booking and managing appointments for spas and salons, running point of sale, payments and staff scheduling in one system, listing a business on the mindbody consumer app to attract clients. Of those, booking and managing appointments for spas and salons and running point of sale, payments and staff scheduling in one system are not what Zenoti is typically brought in for.
What can Booker by Mindbody do that Zenoti cannot?
Booker by Mindbody covers Online booking, Client management, Inventory tracking, Packages & memberships. Zenoti covers Appointment booking, Inventory management, Employee management, Membership management. Both handle Point of sale, Marketing automation, Gift cards, QuickBooks.
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