Customer Support · head to head
Missive vs Solid Performers
Missive
Customer Support
Team inbox and chat for productive teams
- From
- Free
- Free plan
- Yes
Solid Performers
CRM
Indian sales CRM with per-user pricing from 10 US dollars and a five-user minimum on monthly billing
- From
- On request
- Free plan
- No
The short version
- Only Missive has a free tier, so it costs nothing to try first.
- Each has a real cost: Missive each plan caps users rather than only pricing them, at 5 on Starter and 50 on Productive; Solid Performers monthly billing carries a five-user minimum, so the advertised 10 US dollars per user is really a 50 US dollar monthly floor, and teams of two or three must either overbuy seats or lock into annual billing.
- They diverge on capability: Missive covers Shared inbox, Solid Performers covers Lead management.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Missive and Solid Performers actually diverge.
| Attribute | Missive | Solid Performers |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | subscription | Per user per month |
| Free tier | Yes | No |
| Platforms | Web, Ios, Android, Mac, Windows | Web, iOS, Android |
| Category | Customer Support | CRM |
| Founded | 2015 | Unknown |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Missive
- Shared inbox
- Team chat
- Tasks
- Calendar
- SMS
- Asana
Only in Solid Performers
- Lead management
- Deal pipelines
- Unlimited records and storage
- Quotations and proposals
- Follow-up automation
- WhatsApp integration
- White labelling
- Custom fields and modules
What people use each for
The jobs each tool is most often brought in to do.
Missive
- Shared team inbox across email, SMS and social messagesnot Solid Performers
- Collaborating on customer conversations with internal comments and tasksnot Solid Performers
Solid Performers
- An Indian education consultancy handling high lead volume from IndiaMART and Facebook that needs follow-up discipline more than marketing automationnot Missive
- A ten-person B2B sales team priced out of Salesforce or HubSpot that still needs pipeline reporting and quotation generationnot Missive
- An agency that wants to white-label a CRM for its own clients at 299 US dollars for the first year rather than build onenot Missive
- A real estate firm that runs its entire sales conversation over WhatsApp and needs those threads attached to the lead recordnot Missive
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Missive
- Each plan caps users rather than only pricing them, at 5 on Starter and 50 on Productive
- Integrations, automation rules and API access all require the Productive plan at $24 per user per month
- Rules are capped at 1,000 per workspace even on the paid tiers
- SAML SSO and IP restriction are Business only at $36 per user per month
- AI features need either Missive AI credits or a bring your own key arrangement rather than being included
Solid Performers
- Monthly billing carries a five-user minimum, so the advertised 10 US dollars per user is really a 50 US dollar monthly floor, and teams of two or three must either overbuy seats or lock into annual billing.
- Common capabilities are charged as separate one-off add-ons rather than included: 249 US dollars for setup and training, 99 for SMS and 149 for WhatsApp, which can double first-year cost for a small team.
- The integration catalogue is small and skewed to Indian channels such as IndiaMART and WhatsApp, so a European or North American team will find its usual marketing, support and finance tools absent.
- It is a small vendor with support aligned to Indian business hours, which means slow turnaround for customers in the Americas and a genuine continuity risk for a system holding your entire pipeline.
- Functionality is sales-first with no meaningful marketing automation or customer service module, so growth beyond pipeline management means adding another product rather than another tier.
Pricing, plan by plan
Missive
Free- FreeFree
- 3 users
- Basic features
- Email & chat
- Starter$14/month
- Unlimited users
- Shared inboxes
- Rules & automation
- Productive$18/month
- Starter + Calendars
- SMS
- Business$26/month
- Productive + API
- SAML SSO
- Priority support
Solid Performers
On request- Square (monthly)$10/month
- Lead and deal management
- Unlimited records and storage
- Follow-up reminders and tasks
- Pentagon (monthly)$15/month
- Everything in Square
- Quotations and proposals
- Additional automation
- Hexagon (monthly)$20/month
- Unlimited feature access
- Advanced reporting
- Minimum five users on monthly billing, so 100 USD a month is the real floor
- Square (annual)$100/year
- Same as Square monthly
- Two months free versus monthly billing
- No five-user minimum on annual billing
Which should you pick?
Choose Missive if
- You need shared inbox.
- You want to start without paying.
- You work on Web, Ios, Android, Mac, Windows.
- You also want team chat.
Choose Solid Performers if
- You need lead management.
- You work on Web, iOS, Android.
- You also want deal pipelines.
Questions people ask
- Is Missive or Solid Performers better?
- Neither clearly leads. Missive starts at Free and Solid Performers at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Missive or Solid Performers?
- Missive has a free tier; the other does not. Paid plans start at Free for Missive and On request for Solid Performers.
- Does Missive or Solid Performers run on more platforms?
- Missive runs on Web, Ios, Android, Mac, Windows. Solid Performers runs on Web, iOS, Android.
- Can I use Missive for free?
- Yes. Missive has a free tier, so you can try it without paying. Solid Performers starts at On request.
- What is Missive best used for?
- Missive is most often used for shared team inbox across email, sms and social messages, collaborating on customer conversations with internal comments and tasks. Of those, shared team inbox across email, sms and social messages and collaborating on customer conversations with internal comments and tasks are not what Solid Performers is typically brought in for.
- What can Missive do that Solid Performers cannot?
- Missive covers Shared inbox, Team chat, Email, Tasks. Solid Performers covers Lead management, Deal pipelines, Unlimited records and storage, Quotations and proposals.
Answered from the vendors’ own pages
Missive: How much does Missive cost per month?
Missive charges $14/user/month for Starter (up to 5 users), $24/user/month for Productive (up to 50 users), and $36/user/month for Business (unlimited users).
SourceSolid Performers: What does Solid Performers actually cost to start?
On monthly billing, 50 US dollars a month, because the cheapest tier is 10 US dollars per user with a five-user minimum. Annual billing removes the minimum at 100 US dollars per user per year.
Missive: Is there a free trial available?
Yes, Missive offers a 30-day free trial with no credit card required to start.
SourceSolid Performers: Is pricing available in rupees?
Yes. The pricing page offers INR alongside USD, and Indian customers are the primary market.
Missive: Does Missive offer yearly billing discounts?
Yes, Missive provides a 20% discount for yearly billing compared to monthly pricing on all plans.
SourceSolid Performers: Is setup included?
No. Setup and training is a separate one-off charge of 249 US dollars.
Missive: Which plan includes SSO authentication?
The Business Plan at $36/user/month includes SAML SSO, IP restriction, and advanced analytics features.
SourceSolid Performers: Can I resell it under my own brand?
Yes. White labelling is 299 US dollars for the first year and 99 US dollars per year afterwards.
Related pages
More on Solid Performers
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