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Field Service · head to head

Housecall Pro vs Redlist

Housecall Pro logo

Housecall Pro

Field Service

Software to run your home service business

From
$59/month
Rated
-
Full reviewWebsite
Redlist logo

Redlist

Field Service

Maintenance software built around lubrication programmes rather than bolting them on

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Housecall Pro card processing fees start at 2.59%; Redlist no pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Housecall Pro and Redlist actually diverge.

Attributes where Housecall Pro and Redlist differ
AttributeHousecall ProRedlist
Starting price$59/monthOn request
Pricing modelsubscriptionquote
PlatformsWebWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Housecall Pro

Nothing recorded that Redlist does not also cover.

Only in Redlist

  • Lubrication routes
  • Lubricant cross-reference
  • Oil analysis integration
  • Role-based licences
  • Offline mobile app
  • Work order management
  • Scheduling and dispatch
  • Contamination control

What people use each for

The jobs each tool is most often brought in to do.

Housecall Pro

  • Answering every customer call and chat day or night for schedulingnot Redlist
  • Routing and reordering technician jobs by actual drive timenot Redlist
  • Accepting card payments in the field without card readersnot Redlist
  • Including profit margins in flat-rate service pricing automaticallynot Redlist
  • Collecting and sharing customer reviews for local search visibilitynot Redlist

Redlist

  • A mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each pointnot Housecall Pro
  • A plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greasesnot Housecall Pro
  • Oilfield service crews recording completed work offline at remote sites and syncing when back in coveragenot Housecall Pro
  • An operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervalsnot Housecall Pro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Housecall Pro

  • Card processing fees start at 2.59%
  • Additional users in Essentials cost $100 per month; in MAX plan $75 per month
  • Bank payment fee of 1% charged

Redlist

  • No pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • Cost scales with licensed users, which is awkward for operations with large numbers of technicians who each need only to record a completed lubrication route.
  • Outside lubrication the CMMS is ordinary, so organisations without a lubrication-driven failure problem pay a specialist price for general functionality.
  • The customer base and support presence are North American, which affects response times, lubricant catalogue coverage and reference availability elsewhere.
  • The integration list is short compared with established CMMS platforms, so connecting to an ERP or a plant historian is likely to need custom API work.

Pricing, plan by plan

Housecall Pro

$59/month
  • Basic$59/month
    • 1 user included
    • Online booking
    • Invoices and payments
  • Essentials$149/month
    • 5 users included; additional $100 per month each
    • All Basic features
    • Routes
  • MAX$299/month
    • 8 users included; additional $75 per month each
    • Everything in Essentials
    • Sales proposal tool

Redlist

On request
  • Redlist$undefined/month
    • Priced per user across four licence types: Collect, Complete, Create and Connect
    • Licence mix rather than asset count drives the total cost
    • Lubrication management and CMMS sold as separable product areas

Which should you pick?

Choose Housecall Pro if

Nothing in the data separates Housecall Pro from Redlist on the points above - pick on price and on how each one feels to use.

Housecall Pro review

Choose Redlist if

  • You need lubrication routes.
  • You work on Web, iOS, Android.
  • You also want lubricant cross-reference.
Redlist review

Questions people ask

Is Housecall Pro or Redlist better?
Neither clearly leads. Housecall Pro starts at $59/month and Redlist at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Housecall Pro or Redlist?
Housecall Pro starts at $59/month and Redlist at On request.
Does Housecall Pro or Redlist run on more platforms?
Housecall Pro runs on Web. Redlist runs on Web, iOS, Android.
What is Housecall Pro best used for?
Housecall Pro is most often used for answering every customer call and chat day or night for scheduling, routing and reordering technician jobs by actual drive time, accepting card payments in the field without card readers, including profit margins in flat-rate service pricing automatically. Of those, answering every customer call and chat day or night for scheduling and routing and reordering technician jobs by actual drive time are not what Redlist is typically brought in for.
What can Housecall Pro do that Redlist cannot?
Redlist covers Lubrication routes, Lubricant cross-reference, Oil analysis integration, Role-based licences.

Answered from the vendors’ own pages

Housecall Pro: What are Housecall Pro's transaction fees?

Housecall Pro charges card processing fees starting at 2.59%, a 1% fee for bank payments, and no fee for check deposits via mobile app.

Source
Redlist: Is Redlist only for lubrication?

No, it is a full CMMS with work orders and scheduling, but lubrication management is the reason most customers choose it.

Housecall Pro: Is there a free trial for Housecall Pro?

Yes, Housecall Pro offers 14 days of full access to all features with no credit card required.

Source
Redlist: How is it licensed?

Per user, across four licence types with different capabilities, rather than by asset count.

Housecall Pro: Does Housecall Pro require long-term contracts?

No, Housecall Pro does not require long-term contracts and monthly plans can be cancelled anytime.

Source
Redlist: Does it publish prices?

No. Figures circulating on review sites are not vendor-published and should not be used to set a budget.

Redlist: Can technicians use it without signal?

Yes, the mobile app captures work offline and syncs later, which is the normal case in mining and oilfield sites.

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