Field Service · head to head
Housecall Pro vs Synchroteam
Housecall Pro
Field Service
Software to run your home service business
- From
- $59/month
- Rated
- -
Synchroteam
Field Service
Field service management with scheduling, dispatch and mobile jobs
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Housecall Pro card processing fees start at 2.59%; Synchroteam lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
Where they differ
Only the attributes on which Housecall Pro and Synchroteam actually diverge.
| Attribute | Housecall Pro | Synchroteam |
|---|---|---|
| Starting price | $59/month | On request |
| Pricing model | subscription | Per-user monthly subscription published on the vendor site |
| Platforms | Web | Web, iOS, Android, Cloud |
Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Housecall Pro
Nothing recorded that Synchroteam does not also cover.
Only in Synchroteam
- Scheduling and dispatch
- Mobile app
- Work orders and invoicing
- Live tracking
What people use each for
The jobs each tool is most often brought in to do.
Housecall Pro
- Answering every customer call and chat day or night for schedulingnot Synchroteam
- Routing and reordering technician jobs by actual drive timenot Synchroteam
- Accepting card payments in the field without card readersnot Synchroteam
- Including profit margins in flat-rate service pricing automaticallynot Synchroteam
- Collecting and sharing customer reviews for local search visibilitynot Synchroteam
Synchroteam
- Service businesses wanting to evaluate cost without a sales processnot Housecall Pro
- Trades moving off paper job sheets and phone dispatchnot Housecall Pro
- Teams needing offline job capture where signal is unreliablenot Housecall Pro
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Housecall Pro
- Card processing fees start at 2.59%
- Additional users in Essentials cost $100 per month; in MAX plan $75 per month
- Bank payment fee of 1% charged
Synchroteam
- Lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
- A smaller vendor with a narrower integration list than the market leaders
- Reporting is functional rather than deep
- Per-user pricing adds up for businesses with many occasional users
Pricing, plan by plan
Housecall Pro
$59/month- Basic$59/month
- 1 user included
- Online booking
- Invoices and payments
- Essentials$149/month
- 5 users included; additional $100 per month each
- All Basic features
- Routes
- MAX$299/month
- 8 users included; additional $75 per month each
- Everything in Essentials
- Sales proposal tool
Synchroteam
On requestNo published plan breakdown. See the Synchroteam review.
Which should you pick?
Choose Housecall Pro if
Nothing in the data separates Housecall Pro from Synchroteam on the points above - pick on price and on how each one feels to use.
Choose Synchroteam if
- You need scheduling and dispatch.
- You work on Web, iOS, Android, Cloud.
- You also want mobile app.
Questions people ask
- Is Housecall Pro or Synchroteam better?
- Neither clearly leads. Housecall Pro starts at $59/month and Synchroteam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Housecall Pro or Synchroteam?
- Housecall Pro starts at $59/month and Synchroteam at On request.
- Does Housecall Pro or Synchroteam run on more platforms?
- Housecall Pro runs on Web. Synchroteam runs on Web, iOS, Android, Cloud.
- What is Housecall Pro best used for?
- Housecall Pro is most often used for answering every customer call and chat day or night for scheduling, routing and reordering technician jobs by actual drive time, accepting card payments in the field without card readers, including profit margins in flat-rate service pricing automatically. Of those, answering every customer call and chat day or night for scheduling and routing and reordering technician jobs by actual drive time are not what Synchroteam is typically brought in for.
- What can Housecall Pro do that Synchroteam cannot?
- Synchroteam covers Scheduling and dispatch, Mobile app, Work orders and invoicing, Live tracking.
Answered from the vendors’ own pages
Housecall Pro: What are Housecall Pro's transaction fees?
Housecall Pro charges card processing fees starting at 2.59%, a 1% fee for bank payments, and no fee for check deposits via mobile app.
SourceSynchroteam: What does Synchroteam cost?
It publishes per-user monthly pricing on its site, which is unusual in field service software where quote-only is the norm.
Housecall Pro: Is there a free trial for Housecall Pro?
Yes, Housecall Pro offers 14 days of full access to all features with no credit card required.
SourceSynchroteam: How does it compare with ServiceTitan?
ServiceTitan is far deeper on the commercial side — estimating, financing, marketing — and priced accordingly. Synchroteam covers scheduling, dispatch and invoicing for less.
Housecall Pro: Does Housecall Pro require long-term contracts?
No, Housecall Pro does not require long-term contracts and monthly plans can be cancelled anytime.
SourceSynchroteam: Does the mobile app work offline?
Yes, job details and capture work without signal and sync when connection returns.