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Field Service · head to head

FieldEdge vs Housecall Pro

FieldEdge logo

FieldEdge

Field Service

Service management for HVAC, plumbing and electrical contractors with deep QuickBooks Desktop sync

From
On request
Rated
-
Full reviewWebsite
Housecall Pro logo

Housecall Pro

Field Service

Software to run your home service business

From
$59/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FieldEdge there is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.; Housecall Pro card processing fees start at 2.59%
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which FieldEdge and Housecall Pro actually diverge.

Attributes where FieldEdge and Housecall Pro differ
AttributeFieldEdgeHousecall Pro
Starting priceOn request$59/month
Pricing modelquotesubscription
PlatformsWeb, iOS, Android, WindowsWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FieldEdge

  • Dispatch board
  • QuickBooks Desktop sync
  • Flat-rate pricebook
  • Service agreements
  • Technician mobile
  • Customer history
  • Inventory
  • Xplor Pay

Only in Housecall Pro

Nothing recorded that FieldEdge does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

FieldEdge

  • An HVAC contractor with a decade of history in a QuickBooks Desktop company file needs field service software that syncs to it live rather than forcing a migration to QuickBooks Online.not Housecall Pro
  • A plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns.not Housecall Pro
  • A contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house.not Housecall Pro
  • A firm of thirty staff has outgrown paper dispatch but does not want a ServiceTitan implementation costing tens of thousands and taking months.not Housecall Pro

Housecall Pro

  • Answering every customer call and chat day or night for schedulingnot FieldEdge
  • Routing and reordering technician jobs by actual drive timenot FieldEdge
  • Accepting card payments in the field without card readersnot FieldEdge
  • Including profit margins in flat-rate service pricing automaticallynot FieldEdge
  • Collecting and sharing customer reviews for local search visibilitynot FieldEdge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FieldEdge

  • There is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.
  • Implementation is chargeable, commonly reported between 500 and 2,000 US dollars depending on the training plan, which is a real cost small contractors do not budget for.
  • Ownership by Xplor Technologies, a payments group, means the commercial incentive is to move you onto Xplor Pay processing, and the total cost of ownership therefore depends heavily on merchant rates that are negotiated rather than published.
  • Features that competitors bundle are sold as add-ons, with advanced reporting, inventory management and additional technician mobile licences each reported as separate monthly line items that stack on top of the seat price.
  • The office application carries its dESCO heritage and feels dated next to newer platforms, and it is US-centric: tax handling, payments and the pricebook content assume a North American business, so it is a poor fit outside the United States and Canada.

Housecall Pro

  • Card processing fees start at 2.59%
  • Additional users in Essentials cost $100 per month; in MAX plan $75 per month
  • Bank payment fee of 1% charged

Pricing, plan by plan

FieldEdge

On request
  • Select$undefined/month
    • Core dispatch, work orders and mobile
    • QuickBooks sync
    • Priced separately per office user and per technician
  • Premier$undefined/month
    • Adds service agreements and flat-rate pricebook
    • Quoted on application
  • Elite$undefined/month
    • Adds advanced reporting and higher-tier modules
    • Quoted on application

Housecall Pro

$59/month
  • Basic$59/month
    • 1 user included
    • Online booking
    • Invoices and payments
  • Essentials$149/month
    • 5 users included; additional $100 per month each
    • All Basic features
    • Routes
  • MAX$299/month
    • 8 users included; additional $75 per month each
    • Everything in Essentials
    • Sales proposal tool

Which should you pick?

Choose FieldEdge if

  • You need dispatch board.
  • You work on Web, iOS, Android, Windows.
  • You also want quickbooks desktop sync.
FieldEdge review

Choose Housecall Pro if

Nothing in the data separates Housecall Pro from FieldEdge on the points above - pick on price and on how each one feels to use.

Housecall Pro review

Questions people ask

Is FieldEdge or Housecall Pro better?
Neither clearly leads. FieldEdge starts at On request and Housecall Pro at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FieldEdge or Housecall Pro?
FieldEdge starts at On request and Housecall Pro at $59/month.
Does FieldEdge or Housecall Pro run on more platforms?
FieldEdge runs on Web, iOS, Android, Windows. Housecall Pro runs on Web.
What is FieldEdge best used for?
FieldEdge is most often used for an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online., a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns., a contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house., a firm of thirty staff has outgrown paper dispatch but does not want a servicetitan implementation costing tens of thousands and taking months.. Of those, an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online. and a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns. are not what Housecall Pro is typically brought in for.
What can FieldEdge do that Housecall Pro cannot?
FieldEdge covers Dispatch board, QuickBooks Desktop sync, Flat-rate pricebook, Service agreements.

Answered from the vendors’ own pages

FieldEdge: Who owns FieldEdge?

Xplor Technologies, a payments and commerce group formed from Clearent and Transaction Services Group. FieldEdge sits in its Field Services division and keeps its own name and product.

Housecall Pro: What are Housecall Pro's transaction fees?

Housecall Pro charges card processing fees starting at 2.59%, a 1% fee for bank payments, and no fee for check deposits via mobile app.

Source
FieldEdge: Does FieldEdge work with QuickBooks Desktop?

Yes, with a live two-way sync. This is the main reason contractors pick it over competitors that support only QuickBooks Online.

Housecall Pro: Is there a free trial for Housecall Pro?

Yes, Housecall Pro offers 14 days of full access to all features with no credit card required.

Source
FieldEdge: What does FieldEdge cost?

It is quote-only. Contractors commonly report around 100 US dollars per office user and 125 per technician per month, plus a setup fee and per-module add-ons.

Housecall Pro: Does Housecall Pro require long-term contracts?

No, Housecall Pro does not require long-term contracts and monthly plans can be cancelled anytime.

Source
FieldEdge: Is it available outside the United States?

It is built for the US and Canadian home services market. Tax, payments and pricebook content assume North America.

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