Softwr

Field Service · head to head

Housecall Pro vs Percepto

Housecall Pro logo

Housecall Pro

Field Service

Software to run your home service business

From
$59/month
Rated
-
Full reviewWebsite
Percepto logo

Percepto

Field Service

Drone-in-a-box inspection with the AIM software that runs the missions and reads the results

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Housecall Pro card processing fees start at 2.59%; Percepto aIM is built for Percepto aircraft and base stations, so buying the software is buying the fleet, and a site that already owns DJI or other drones cannot bring them into it.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Housecall Pro and Percepto actually diverge.

Attributes where Housecall Pro and Percepto differ
AttributeHousecall ProPercepto
Starting price$59/monthOn request
Pricing modelsubscriptionquote

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Housecall Pro

Nothing recorded that Percepto does not also cover.

Only in Percepto

  • Drone-in-a-box base station
  • Autonomous scheduled missions
  • AIM mission management
  • Optical gas imaging payload
  • Thermal and visual inspection
  • Change detection
  • Alarm-triggered response
  • Georeferenced asset history

What people use each for

The jobs each tool is most often brought in to do.

Housecall Pro

  • Answering every customer call and chat day or night for schedulingnot Percepto
  • Routing and reordering technician jobs by actual drive timenot Percepto
  • Accepting card payments in the field without card readersnot Percepto
  • Including profit margins in flat-rate service pricing automaticallynot Percepto
  • Collecting and sharing customer reviews for local search visibilitynot Percepto

Percepto

  • A refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flightsnot Housecall Pro
  • A remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveysnot Housecall Pro
  • A utility substation network needing thermal inspection of switchgear on a fixed cycle with an auditable recordnot Housecall Pro
  • A port or tailings facility that wants an automatic aerial response when an alarm fires at three in the morningnot Housecall Pro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Housecall Pro

  • Card processing fees start at 2.59%
  • Additional users in Essentials cost $100 per month; in MAX plan $75 per month
  • Bank payment fee of 1% charged

Percepto

  • AIM is built for Percepto aircraft and base stations, so buying the software is buying the fleet, and a site that already owns DJI or other drones cannot bring them into it.
  • Everything depends on beyond-visual-line-of-sight regulatory approval, which is strong in the United States and patchy elsewhere, so a European or Asian site may face a materially different operating envelope for the same money.
  • Pricing is a per-site annual programme covering hardware, software and support, with no published rates, so comparing it against hiring an inspection contractor requires a full proposal.
  • The base station is fixed infrastructure requiring power, connectivity and a site survey, which means a linear asset such as a pipeline needs several installations rather than one system.
  • Weather, wind limits and airspace restrictions still ground flights, so the inspection schedule an operator plans around is a best case, and manual fallback procedures still have to exist.

Pricing, plan by plan

Housecall Pro

$59/month
  • Basic$59/month
    • 1 user included
    • Online booking
    • Invoices and payments
  • Essentials$149/month
    • 5 users included; additional $100 per month each
    • All Basic features
    • Routes
  • MAX$299/month
    • 8 users included; additional $75 per month each
    • Everything in Essentials
    • Sales proposal tool

Percepto

On request
  • Percepto AIM programme$undefined/year
    • Base station and aircraft
    • AIM software subscription
    • Site survey, installation and regulatory support

Which should you pick?

Choose Housecall Pro if

Nothing in the data separates Housecall Pro from Percepto on the points above - pick on price and on how each one feels to use.

Housecall Pro review

Choose Percepto if

  • You need drone-in-a-box base station.
  • You also want autonomous scheduled missions.
Percepto review

Questions people ask

Is Housecall Pro or Percepto better?
Neither clearly leads. Housecall Pro starts at $59/month and Percepto at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Housecall Pro or Percepto?
Housecall Pro starts at $59/month and Percepto at On request.
Does Housecall Pro or Percepto run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Housecall Pro best used for?
Housecall Pro is most often used for answering every customer call and chat day or night for scheduling, routing and reordering technician jobs by actual drive time, accepting card payments in the field without card readers, including profit margins in flat-rate service pricing automatically. Of those, answering every customer call and chat day or night for scheduling and routing and reordering technician jobs by actual drive time are not what Percepto is typically brought in for.
What can Housecall Pro do that Percepto cannot?
Percepto covers Drone-in-a-box base station, Autonomous scheduled missions, AIM mission management, Optical gas imaging payload.

Answered from the vendors’ own pages

Housecall Pro: What are Housecall Pro's transaction fees?

Housecall Pro charges card processing fees starting at 2.59%, a 1% fee for bank payments, and no fee for check deposits via mobile app.

Source
Percepto: Can I use Percepto AIM with drones I already own?

No. The system is designed around Percepto's own aircraft and base station.

Housecall Pro: Is there a free trial for Housecall Pro?

Yes, Housecall Pro offers 14 days of full access to all features with no credit card required.

Source
Percepto: Do I need a pilot on site?

Not in jurisdictions where beyond-visual-line-of-sight operation is approved. Confirm the approval position for your country before committing.

Housecall Pro: Does Housecall Pro require long-term contracts?

No, Housecall Pro does not require long-term contracts and monthly plans can be cancelled anytime.

Source
Percepto: What does it cost?

Percepto does not publish pricing. Expect an annual per-site programme covering hardware, the AIM subscription and support.

Percepto: Can it detect gas leaks?

Yes, with an optical gas imaging payload, which is one of the main reasons oil and gas operators buy it.

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