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Field Service · head to head

Housecall Pro vs MaintainX

Housecall Pro logo

Housecall Pro

Field Service

Software to run your home service business

From
$59/month
Rated
-
Full reviewWebsite
MaintainX logo

MaintainX

Field Service

Mobile-first maintenance and work order management for frontline teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only MaintainX has a free tier, so it costs nothing to try first.
  • Each has a real cost: Housecall Pro card processing fees start at 2.59%; MaintainX per-user pricing punishes organisations with many occasional users, and the requester-only seat model does not solve this as cleanly as it appears
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Housecall Pro and MaintainX actually diverge.

Attributes where Housecall Pro and MaintainX differ
AttributeHousecall ProMaintainX
Starting price$59/monthFree
Pricing modelsubscriptionFreemium, per user per month
Free tierNoYes
PlatformsWebWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Housecall Pro

Nothing recorded that MaintainX does not also cover.

Only in MaintainX

  • Mobile work orders
  • Offline mode
  • Preventive maintenance
  • Digital procedures
  • Parts inventory
  • Asset history

What people use each for

The jobs each tool is most often brought in to do.

Housecall Pro

  • Answering every customer call and chat day or night for schedulingnot MaintainX
  • Routing and reordering technician jobs by actual drive timenot MaintainX
  • Accepting card payments in the field without card readersnot MaintainX
  • Including profit margins in flat-rate service pricing automaticallynot MaintainX
  • Collecting and sharing customer reviews for local search visibilitynot MaintainX

MaintainX

  • Maintenance teams replacing paper work orders and whiteboardsnot Housecall Pro
  • Plants needing technicians to log work at the machine rather than back at a terminalnot Housecall Pro
  • Multi-site facilities operations wanting one asset history across locationsnot Housecall Pro
  • Organisations that must evidence preventive maintenance for audit or insurancenot Housecall Pro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Housecall Pro

  • Card processing fees start at 2.59%
  • Additional users in Essentials cost $100 per month; in MAX plan $75 per month
  • Bank payment fee of 1% charged

MaintainX

  • Per-user pricing punishes organisations with many occasional users, and the requester-only seat model does not solve this as cleanly as it appears
  • Reporting is adequate rather than deep, and teams wanting genuine reliability analytics generally export to a BI tool
  • Parts inventory sits behind the Premium tier, which is a steep jump from Essential for a feature many maintenance teams treat as core
  • Integration with heavyweight ERP is available but real SAP or Oracle projects need work beyond the connector
  • Less suited to complex asset hierarchies and condition-based maintenance than an established enterprise asset management platform

Pricing, plan by plan

Housecall Pro

$59/month
  • Basic$59/month
    • 1 user included
    • Online booking
    • Invoices and payments
  • Essentials$149/month
    • 5 users included; additional $100 per month each
    • All Basic features
    • Routes
  • MAX$299/month
    • 8 users included; additional $75 per month each
    • Everything in Essentials
    • Sales proposal tool

MaintainX

Free
  • BasicFree
    • Unlimited work orders
    • Unlimited assets
    • 2 procedure templates
  • Essential$21/user/month
    • Unlimited procedures
    • Preventive maintenance
    • Advanced reporting
  • Premium$69/user/month
    • Parts inventory
    • Purchase orders
    • Meter-based triggers
  • Enterprise$undefined/user/month
    • SSO and SCIM
    • Custom integrations
    • Dedicated success manager

Which should you pick?

Choose Housecall Pro if

Nothing in the data separates Housecall Pro from MaintainX on the points above - pick on price and on how each one feels to use.

Housecall Pro review

Choose MaintainX if

  • You need mobile work orders.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want offline mode.
MaintainX review

Questions people ask

Is Housecall Pro or MaintainX better?
Neither clearly leads. Housecall Pro starts at $59/month and MaintainX at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Housecall Pro or MaintainX?
MaintainX has a free tier; the other does not. Paid plans start at $59/month for Housecall Pro and Free for MaintainX.
Does Housecall Pro or MaintainX run on more platforms?
Housecall Pro runs on Web. MaintainX runs on Web, iOS, Android.
Can I use MaintainX for free?
Yes. MaintainX has a free tier, so you can try it without paying. Housecall Pro starts at $59/month.
What is Housecall Pro best used for?
Housecall Pro is most often used for answering every customer call and chat day or night for scheduling, routing and reordering technician jobs by actual drive time, accepting card payments in the field without card readers, including profit margins in flat-rate service pricing automatically. Of those, answering every customer call and chat day or night for scheduling and routing and reordering technician jobs by actual drive time are not what MaintainX is typically brought in for.
What can Housecall Pro do that MaintainX cannot?
MaintainX covers Mobile work orders, Offline mode, Preventive maintenance, Digital procedures.

Answered from the vendors’ own pages

Housecall Pro: What are Housecall Pro's transaction fees?

Housecall Pro charges card processing fees starting at 2.59%, a 1% fee for bank payments, and no fee for check deposits via mobile app.

Source
MaintainX: Is the free tier actually usable?

Yes. It allows unlimited work orders and assets with the full mobile app, and small teams run on it indefinitely. The limits that push teams to pay are procedure templates, preventive maintenance scheduling and reporting.

Housecall Pro: Is there a free trial for Housecall Pro?

Yes, Housecall Pro offers 14 days of full access to all features with no credit card required.

Source
MaintainX: How does it compare to UpKeep?

Both are mobile-first CMMS aimed at the same buyer. MaintainX is generally stronger on procedures and the free tier; UpKeep has a longer history with parts and purchasing. The decision usually comes down to which mobile app the technicians prefer in a trial.

Housecall Pro: Does Housecall Pro require long-term contracts?

No, Housecall Pro does not require long-term contracts and monthly plans can be cancelled anytime.

Source
MaintainX: Does it work without signal?

Yes. Offline mode is a core feature rather than an add-on, which matters in plant areas and basements where a web-only CMMS is unusable.

MaintainX: Can it handle multiple sites?

Yes, from the Premium tier. Multi-site asset hierarchies and cross-site reporting are not available on Essential.

MaintainX: What is the real cost for a 20-person team?

On Premium at list, roughly 16,560 USD a year before negotiation. Most of the saving comes from designating occasional staff as requesters rather than full users, so count your true licensed seats before comparing quotes.

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