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Field Service · head to head

Housecall Pro vs IFS Ultimo EAM

Housecall Pro logo

Housecall Pro

Field Service

Software to run your home service business

From
$59/month
Rated
-
Full reviewWebsite
IFS Ultimo EAM logo

IFS Ultimo EAM

Field Service

Dutch enterprise asset management with role-based user tiers, now sold inside the IFS portfolio

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Housecall Pro card processing fees start at 2.59%; IFS Ultimo EAM iFS sells two overlapping EAM products, Ultimo and IFS Cloud EAM, and a buyer signing a multi-year term is depending on the vendor funding both roadmaps at current levels.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Housecall Pro and IFS Ultimo EAM actually diverge.

Attributes where Housecall Pro and IFS Ultimo EAM differ
AttributeHousecall ProIFS Ultimo EAM
Starting price$59/monthOn request
Pricing modelsubscriptionquote
PlatformsWebWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Housecall Pro

Nothing recorded that IFS Ultimo EAM does not also cover.

Only in IFS Ultimo EAM

  • Three user licence types
  • Industry solutions
  • Safety and compliance
  • Mobile maintenance
  • Spare parts management
  • Contractor management
  • Fleet management module
  • Condition-based triggers

What people use each for

The jobs each tool is most often brought in to do.

Housecall Pro

  • Answering every customer call and chat day or night for schedulingnot IFS Ultimo EAM
  • Routing and reordering technician jobs by actual drive timenot IFS Ultimo EAM
  • Accepting card payments in the field without card readersnot IFS Ultimo EAM
  • Including profit margins in flat-rate service pricing automaticallynot IFS Ultimo EAM
  • Collecting and sharing customer reviews for local search visibilitynot IFS Ultimo EAM

IFS Ultimo EAM

  • A hospital where hundreds of ward staff must report faults but only the estates planners need full maintenance functionalitynot Housecall Pro
  • A manufacturer needing permits to work and lockout-tagout tied to the same work order as the maintenance tasknot Housecall Pro
  • A public transport operator managing vehicle maintenance and depot facilities in one system rather than twonot Housecall Pro
  • A mid-sized European site that wants an EAM configured for its industry in weeks rather than a blank platform implementationnot Housecall Pro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Housecall Pro

  • Card processing fees start at 2.59%
  • Additional users in Essentials cost $100 per month; in MAX plan $75 per month
  • Bank payment fee of 1% charged

IFS Ultimo EAM

  • IFS sells two overlapping EAM products, Ultimo and IFS Cloud EAM, and a buyer signing a multi-year term is depending on the vendor funding both roadmaps at current levels.
  • IFS does not publish list pricing for Ultimo, so the widely quoted entry figures come from third-party review sites rather than the vendor and should not be used to build a budget.
  • Strength is concentrated in Europe, and organisations needing local-language support, partners and implementation resource in North America or Asia will find the channel much thinner.
  • The industry solution templates that accelerate go-live also encode assumptions, and organisations whose processes differ from the template spend the saved time on reconfiguration instead.
  • Reporting and analytics beyond the standard set generally push customers to Power BI, so plan for a separate business intelligence licence and the modelling work behind it.

Pricing, plan by plan

Housecall Pro

$59/month
  • Basic$59/month
    • 1 user included
    • Online booking
    • Invoices and payments
  • Essentials$149/month
    • 5 users included; additional $100 per month each
    • All Basic features
    • Routes
  • MAX$299/month
    • 8 users included; additional $75 per month each
    • Everything in Essentials
    • Sales proposal tool

IFS Ultimo EAM

On request
  • IFS Ultimo EAM$undefined/month
    • Priced per user with Self-Service, Light and Full tiers at different rates
    • Price per user does not change with the number of industry solutions enabled
    • Cloud subscription is the standard route; on-premise is legacy

Which should you pick?

Choose Housecall Pro if

Nothing in the data separates Housecall Pro from IFS Ultimo EAM on the points above - pick on price and on how each one feels to use.

Housecall Pro review

Choose IFS Ultimo EAM if

  • You need three user licence types.
  • You work on Web, iOS, Android.
  • You also want industry solutions.
IFS Ultimo EAM review

Questions people ask

Is Housecall Pro or IFS Ultimo EAM better?
Neither clearly leads. Housecall Pro starts at $59/month and IFS Ultimo EAM at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Housecall Pro or IFS Ultimo EAM?
Housecall Pro starts at $59/month and IFS Ultimo EAM at On request.
Does Housecall Pro or IFS Ultimo EAM run on more platforms?
Housecall Pro runs on Web. IFS Ultimo EAM runs on Web, iOS, Android.
What is Housecall Pro best used for?
Housecall Pro is most often used for answering every customer call and chat day or night for scheduling, routing and reordering technician jobs by actual drive time, accepting card payments in the field without card readers, including profit margins in flat-rate service pricing automatically. Of those, answering every customer call and chat day or night for scheduling and routing and reordering technician jobs by actual drive time are not what IFS Ultimo EAM is typically brought in for.
What can Housecall Pro do that IFS Ultimo EAM cannot?
IFS Ultimo EAM covers Three user licence types, Industry solutions, Safety and compliance, Mobile maintenance.

Answered from the vendors’ own pages

Housecall Pro: What are Housecall Pro's transaction fees?

Housecall Pro charges card processing fees starting at 2.59%, a 1% fee for bank payments, and no fee for check deposits via mobile app.

Source
IFS Ultimo EAM: Is Ultimo still sold separately from IFS Cloud EAM?

Yes. IFS positions Ultimo at the mid-market and IFS Cloud EAM at large enterprises, and sells both.

Housecall Pro: Is there a free trial for Housecall Pro?

Yes, Housecall Pro offers 14 days of full access to all features with no credit card required.

Source
IFS Ultimo EAM: How does the user licensing work?

Three tiers: Self-Service for request and view, Light for occasional use, Full for planners and managers. Rates differ per tier.

Housecall Pro: Does Housecall Pro require long-term contracts?

No, Housecall Pro does not require long-term contracts and monthly plans can be cancelled anytime.

Source
IFS Ultimo EAM: Does enabling more industry solutions cost more per user?

No. The per-user price stays the same regardless of how many industry solutions you select.

IFS Ultimo EAM: Is on-premise still available?

Cloud subscription is the route IFS sells. On-premise exists in the installed base but is not the direction of travel.

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