Customer Support · head to head
Helpjuice vs Lusha

Helpjuice
Customer Support
Knowledge base software for internal and customer-facing documentation
- From
- $249/month
- Free plan
- No
The short version
- Only Lusha has a free tier, so it costs nothing to try first.
- Each has a real cost: Helpjuice no free plan is available, unlike some competitors that offer limited free tiers.; Lusha teams over 5 users must contact sales for configuration; no published per-user limits for standard plans
- They diverge on capability: Helpjuice covers Customizable Knowledge Base, Lusha covers Contact database.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Helpjuice and Lusha actually diverge.
Identical on both: platforms (web), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Helpjuice
- Customizable Knowledge Base
- Advanced Analytics
- AI Writer
- AI Search & Chatbot
- Version History
- Single Sign-On
Only in Lusha
- Contact database
- Email search
- Company intelligence
- Email verification
- Chrome extension
- Salesforce
- HubSpot
Both cover
- Integrations
What people use each for
The jobs each tool is most often brought in to do.
Helpjuice
- Internal team documentationnot Lusha
- Customer self-service support portalsnot Lusha
- Reducing repetitive support ticketsnot Lusha
- Centralizing company SOPs and processesnot Lusha
Lusha
- Lead generationnot Helpjuice
- Contact researchnot Helpjuice
- Email verificationnot Helpjuice
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Helpjuice
- No free plan is available, unlike some competitors that offer limited free tiers.
- Entry-level pricing at $249/month is high relative to smaller knowledge base tools.
- AI Suite features are gated behind the two higher-priced tiers rather than included at the base level.
- Storage limits on lower tiers may be restrictive for media-heavy documentation.
Lusha
- Teams over 5 users must contact sales for configuration; no published per-user limits for standard plans
- Unused credits on monthly plans roll over but cap at twice the monthly limit, creating potential waste
- Annual plans do not roll over unused credits; they reset at cycle end
Pricing, plan by plan
Helpjuice
$249/month- Knowledge Base$249/month
- 30 users
- 12GB storage
- Analytics
- AI-Knowledge Base$449/month
- 100 users
- 24GB storage
- Full AI Suite
- Unlimited AI-Knowledge Base$799/month
- Unlimited users
- 38GB storage
- Complete AI Suite
Lusha
Free- FreeFree
- 40 credits per month
- Basic prospecting features
- Browser extension
- Starter$49.9/month
- 400 credits per month
- All Free plan features
- Professional$69.9/month
- 600 credits per month
- All Starter features
- Premium$399.9/month
- 3,400 credits per month
- All Professional features
Which should you pick?
Choose Helpjuice if
- You need customizable knowledge base.
- You work on web.
- You also want advanced analytics.
Choose Lusha if
- You need contact database.
- You want to start without paying.
- You also want email search.
Questions people ask
- Is Helpjuice or Lusha better?
- Neither clearly leads. Helpjuice starts at $249/month and Lusha at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Helpjuice or Lusha?
- Lusha has a free tier; the other does not. Paid plans start at $249/month for Helpjuice and Free for Lusha.
- Does Helpjuice or Lusha run on more platforms?
- Helpjuice runs on web. Lusha runs on Web.
- Can I use Lusha for free?
- Yes. Lusha has a free tier, so you can try it without paying. Helpjuice starts at $249/month.
- What is Helpjuice best used for?
- Helpjuice is most often used for internal team documentation, customer self-service support portals, reducing repetitive support tickets, centralizing company sops and processes. Of those, internal team documentation and customer self-service support portals are not what Lusha is typically brought in for.
- What can Helpjuice do that Lusha cannot?
- Helpjuice covers Customizable Knowledge Base, Advanced Analytics, AI Writer, AI Search & Chatbot. Lusha covers Contact database, Email search, Company intelligence, Email verification. Both handle Integrations.
Answered from the vendors’ own pages
Helpjuice: Does Helpjuice offer a free trial?
Yes, Helpjuice offers a 14-day free trial with full access to all features and no credit card required.
SourceLusha: What does Lusha's Free plan include?
Lusha's Free plan provides 40 credits per month at no cost. It includes basic prospecting features, browser extension access, and CRM integrations. Credits are used for email reveals (1 credit per contact) and phone numbers (10 credits per contact).
SourceHelpjuice: What happens to my account after the trial ends?
The account becomes inactive after the trial, but data is saved indefinitely until the account is upgraded to a paid plan.
SourceLusha: How do Lusha credits work and what is the credit rollover policy?
Lusha uses a credit system where email reveals cost 1 credit and phone reveals cost 10 credits per contact. On monthly plans, unused credits roll over and accumulate up to twice your monthly credit limit. Annual plans reset unused credits at the cycle's end without rollover.
SourceHelpjuice: How is a 'user' defined for billing purposes?
A user is defined as every person who has credentials to log into the knowledge base, which determines plan tier pricing.
SourceLusha: What is the annual pricing for Lusha plans?
Lusha offers annual pricing at a discount: Starter is $449.10/year (4,800 credits annually), Professional is $587.16/year (7,200 credits), and Premium is $3,119.21/year (40,800 credits). Annual plans are cheaper per credit than monthly but do not roll over unused credits.
SourceHelpjuice: Are discounts available?
Helpjuice offers discounts for nonprofits and educational institutions upon request, along with a 100% money-back guarantee.
SourceRelated pages
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- Lusha vs Freshworks Customer Service Suite
- Lusha vs Seamless.AI
- Lusha vs Gong
- Lusha vs Outreach
- Lusha vs Pipedrive
- Lusha vs Seismic
- Lusha vs Clearbit
- Lusha vs UpLead
- Lusha vs Apollo.io
- Lusha vs Affinity
- Lusha vs Capsule CRM
- Lusha vs Cloze
- Lusha vs Daylite
- Lusha vs SharpSpring
- Lusha vs SoftSync AI
- Lusha vs Solid Performers
- Lusha vs SuiteCRM
- Lusha vs Teamleader
- Lusha vs Twenty

