Softwr

Food & Restaurant · head to head

Olo vs Postmates

Olo logo

Olo

Food & Restaurant

Digital ordering and delivery platform

From
On request
Rated
-
Full reviewWebsite
Postmates logo

Postmates

Food & Restaurant

On-demand delivery platform

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Olo olo platform pricing is not published; it is sold directly to restaurant operators via sales contact, with only free operator-facing apps visible on the App Store; Postmates driver supply varies by location after consolidation with Uber Eats
  • They diverge on capability: Olo covers Digital ordering, Postmates covers On-demand delivery.

Where they differ

Only the attributes on which Olo and Postmates actually diverge.

Attributes where Olo and Postmates differ
AttributeOloPostmates
Starting priceOn request$15/order
Pricing modelsubscriptiontransaction
Founded20052011

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Olo

  • Digital ordering
  • Delivery management
  • Dispatch
  • Rails integration
  • Catering
  • Enterprise analytics
  • DoorDash
  • Grubhub

Only in Postmates

  • On-demand delivery
  • Order management
  • Customer access
  • Analytics
  • Menu management
  • POS systems

Both cover

  • Uber Eats
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Olo

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Postmates

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Olo

  • Olo platform pricing is not published; it is sold directly to restaurant operators via sales contact, with only free operator-facing apps visible on the App Store

Postmates

  • Driver supply varies by location after consolidation with Uber Eats
  • Customer support is now handled through Uber's system rather than dedicated Postmates support
  • Limited delivery areas in less densely populated regions

Pricing, plan by plan

Olo

On request
  • EnterpriseFree
    • Custom pricing
    • Full platform

Postmates

$15/order
  • Standard$20/percent
    • Delivery
    • Order management

Which should you pick?

Choose Olo if

  • You need digital ordering.
  • You work on Web, Ios, Android.
  • You also want delivery management.
Olo review

Choose Postmates if

  • You need on-demand delivery.
  • You work on Web, Ios, Android.
  • You also want order management.
Postmates review

Questions people ask

Is Olo or Postmates better?
Neither clearly leads. Olo starts at On request and Postmates at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Olo or Postmates?
Olo starts at On request and Postmates at $15/order.
Does Olo or Postmates run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Olo best used for?
Olo is most often used for point of sale, order management, inventory control, staff scheduling.
What can Olo do that Postmates cannot?
Olo covers Digital ordering, Delivery management, Dispatch, Rails integration. Postmates covers On-demand delivery, Order management, Customer access, Analytics. Both handle Uber Eats, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Postmates: Is Postmates still operating after Uber's acquisition?

Yes, Postmates continues operating. Uber completed the acquisition in December 2020 and kept Postmates as a separate consumer-facing brand. Orders placed on Postmates are fulfilled by Uber Eats drivers tagged with Postmates order identifiers.

Source
Postmates: How are Postmates orders delivered after the Uber acquisition?

Postmates orders are now delivered by Uber Eats drivers, but the Postmates app remains separate. Deliveries are tagged as Postmates OrderID within the unified driver network.

Source
Postmates: Can I still use the Postmates app?

Yes, the Postmates app continues to be available on the App Store and Google Play. You can place orders through the Postmates app, though the driver network now operates through Uber Eats infrastructure.

Source
Postmates: Did Postmates driver operations change?

Yes, Uber shut down the Postmates Fleet app for drivers. Postmates couriers were notified the Fleet app would go offline, consolidating driver operations into the Uber driver app. Postmates orders are now fulfilled by Uber Eats drivers.

Source
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