Food & Restaurant · head to head
Grubhub vs Jolt
The short version
- Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Jolt jolt.com/pricing returns a 301 redirect to smartsense.co/request-a-quote; Jolt is sold under SmartSense
- They diverge on capability: Grubhub covers Delivery network, Jolt covers Digital checklists.
Where they differ
Only the attributes on which Grubhub and Jolt actually diverge.
Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Grubhub
- Delivery network
- Order management
- Customer reach
- Marketing tools
- Analytics
- Loyalty programs
- Toast
- Square
Only in Jolt
- Digital checklists
- Temperature logging
- Food labeling
- Employee accountability
- Time clock
- Training
- POS systems
- HR software
Both cover
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Grubhub
- Point of Salenot Jolt
- Order Managementnot Jolt
- Inventory Controlnot Jolt
- Staff Schedulingnot Jolt
Jolt
- Digital checklists and task management for restaurant and retail shift worknot Grubhub
- Food safety labelling and temperature loggingnot Grubhub
- Employee scheduling and shift accountability for hourly teamsnot Grubhub
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Grubhub
- Commission fees of 15-30% significantly reduce restaurant profit margins
- Limited geographic coverage compared to competitors like DoorDash
- Driver availability issues in some areas leading to canceled orders
- Limited independent restaurant partnerships compared to competitors
- Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)
Jolt
- jolt.com/pricing returns a 301 redirect to smartsense.co/request-a-quote; Jolt is sold under SmartSense
- Pricing is by quote only, with no published rate, no minimum and no named cost driver on the vendor site
Pricing, plan by plan
Grubhub
$15/order- Basic$15/percent
- Marketplace listing
- Order management
- Standard$20/percent
- Delivery
- Marketing
- Premium$25/percent
- Priority placement
- Promotions
Jolt
$69/month- Basic$69/month
- Checklists
- Temperature logs
- Standard$129/month
- Food safety
- Employee management
- Premium$229/month
- Full features
- Analytics
Which should you pick?
Choose Grubhub if
- You need delivery network.
- You work on Web, Ios, Android.
- You also want order management.
Choose Jolt if
- You need digital checklists.
- You work on Web, Ios, Android.
- You also want temperature logging.
Questions people ask
- Is Grubhub or Jolt better?
- Neither clearly leads. Grubhub starts at $15/order and Jolt at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Grubhub or Jolt?
- Grubhub starts at $15/order and Jolt at $69/month.
- Does Grubhub or Jolt run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- What is Grubhub best used for?
- Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Jolt is typically brought in for.
- What can Grubhub do that Jolt cannot?
- Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Jolt covers Digital checklists, Temperature logging, Food labeling, Employee accountability. Both handle Web support, Ios support, Android support.
Answered from the vendors’ own pages
Grubhub: How much does Grubhub charge restaurants?
Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.
SourceGrubhub: What does Grubhub cost customers?
Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.
SourceGrubhub: Does Grubhub offer promotional tools for restaurants?
Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.
SourceGrubhub: Is Grubhub available in all cities?
No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.
Source