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Food & Restaurant · head to head

Olo vs Uber Eats

Olo logo

Olo

Food & Restaurant

Digital ordering and delivery platform

From
On request
Rated
-
Full reviewWebsite
Uber Eats logo

Uber Eats

Food & Restaurant

Global food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Olo olo platform pricing is not published; it is sold directly to restaurant operators via sales contact, with only free operator-facing apps visible on the App Store; Uber Eats high commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • They diverge on capability: Olo covers Digital ordering, Uber Eats covers Global reach.

Where they differ

Only the attributes on which Olo and Uber Eats actually diverge.

Attributes where Olo and Uber Eats differ
AttributeOloUber Eats
Starting priceOn request$15/order
Pricing modelsubscriptiontransaction
Founded20052014

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Olo

  • Digital ordering
  • Delivery management
  • Dispatch
  • Rails integration
  • Catering
  • Enterprise analytics
  • DoorDash
  • Uber Eats

Only in Uber Eats

  • Global reach
  • Delivery network
  • Order management
  • Promotional tools
  • Analytics
  • Customer reviews
  • Toast
  • Square

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Olo

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Uber Eats

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Olo

  • Olo platform pricing is not published; it is sold directly to restaurant operators via sales contact, with only free operator-facing apps visible on the App Store

Uber Eats

  • High commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • Restaurants have limited control over customer data and cannot build direct relationships
  • Service unavailable in many rural and remote areas
  • Restaurant commissions are non-negotiable within tier structure

Pricing, plan by plan

Olo

On request
  • EnterpriseFree
    • Custom pricing
    • Full platform

Uber Eats

$15/order
  • Lite$15/percent
    • Self-delivery
    • Pickup
  • Plus$25/percent
    • Uber delivery
    • Marketing
  • Premium$30/percent
    • Priority placement
    • Premium support

Which should you pick?

Choose Olo if

  • You need digital ordering.
  • You work on Web, Ios, Android.
  • You also want delivery management.
Olo review

Choose Uber Eats if

  • You need global reach.
  • You work on Web, iOS, Android.
  • You also want delivery network.
Uber Eats review

Questions people ask

Is Olo or Uber Eats better?
Neither clearly leads. Olo starts at On request and Uber Eats at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Olo or Uber Eats?
Olo starts at On request and Uber Eats at $15/order.
Does Olo or Uber Eats run on more platforms?
Olo runs on Web, Ios, Android. Uber Eats runs on Web, iOS, Android.
What is Olo best used for?
Olo is most often used for point of sale, order management, inventory control, staff scheduling.
What can Olo do that Uber Eats cannot?
Olo covers Digital ordering, Delivery management, Dispatch, Rails integration. Uber Eats covers Global reach, Delivery network, Order management, Promotional tools. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Uber Eats: How does Uber Eats pricing work for restaurants?

Uber Eats uses tiered pricing: Lite tier at 15% per delivery with limited marketing; Plus tier at 25% per delivery with home screen visibility and Uber Pass inclusion; Premium tier at 30% per delivery.

Source
Uber Eats: What fees do customers pay on Uber Eats?

Customers pay a Delivery Fee, Service Fee, taxes, and other locally applicable charges at checkout. Many restaurants set their own delivery minimums. Some restaurants charge Uber Eats-specific fees.

Source
Uber Eats: How does Uber Eats help restaurants increase sales?

Uber Eats provides visibility to its customer base, can drive additional order volume during slower hours, reaches new neighborhoods and customers who prefer delivery, and provides business insights through performance analytics.

Source
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Related pages

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