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HR · head to head

Freshteam vs Unmind

Freshteam logo

Freshteam

HR

Smart HR software for growing businesses

From
Free
Rated
-
Full reviewWebsite
Unmind logo

Unmind

HR

UK built workplace mental health platform combining therapy, coaching, manager training and a 24/7 helpline in one contract

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Freshteam has a free tier, so it costs nothing to try first.
  • Each has a real cost: Freshteam no pricing information published on the website; Unmind psychiatry and medication management are not core, so populations needing prescribing care are routed into the health system and the employer sees no continuity of care for the most acute cases.
  • They diverge on capability: Freshteam covers Applicant Tracking, Unmind covers Therapy and coaching.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Freshteam and Unmind actually diverge.

Attributes where Freshteam and Unmind differ
AttributeFreshteamUnmind
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
Founded2010Unknown

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (HR).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshteam

  • Applicant Tracking
  • Onboarding
  • Time Off
  • Employee Directory
  • Time Tracking
  • Documents
  • Org Chart
  • Freshdesk

Only in Unmind

  • Therapy and coaching
  • Nova AI support
  • Content and courses
  • Accredited manager training
  • Anonymised insights
  • 24/7 global helpline
  • Critical incident response
  • Work-life practical support

What people use each for

The jobs each tool is most often brought in to do.

Freshteam

  • Onboarding new hires through automated employee lifecycle workflowsnot Unmind
  • Processing expense and procurement approvals without manual email routingnot Unmind
  • Managing maintenance requests with centralized tracking and approval trailsnot Unmind
  • Automating contract reviews and document request handlingnot Unmind
  • Routing HR, Finance, Facilities, Legal requests through structured catalogsnot Unmind

Unmind

  • A UK or EU headquartered employer consolidating a wellbeing app, a therapy provider and a legacy EAP into one contract and one insights viewnot Freshteam
  • A multinational needing a helpline that answers in local hours across European and Asian sites rather than a US-centric servicenot Freshteam
  • An HR team that needs accredited manager training framed for UK and EU employment law rather than American normsnot Freshteam
  • An organisation that has had a serious workplace incident and wants critical incident response inside the same contract as ongoing carenot Freshteam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshteam

  • No pricing information published on the website
  • Requires contacting sales or requesting a demo for pricing details

Unmind

  • Psychiatry and medication management are not core, so populations needing prescribing care are routed into the health system and the employer sees no continuity of care for the most acute cases.
  • Pricing is per employee per year across the whole eligible population, so an employer with low engagement pays for a large denominator regardless of how many people use anything.
  • Bundling therapy, helpline, content and training into one price makes benchmarking against point solutions genuinely difficult, and consultants often cannot produce a like-for-like comparison.
  • United States provider depth and health plan integration are weaker than European coverage, so a US-heavy employer will find the network and the benefits integration less mature.
  • The anonymised insights layer requires minimum group sizes before reporting, so smaller teams and country sites, precisely where an HR team suspects a problem, return no data.

Pricing, plan by plan

Freshteam

Free
  • FreeFree
    • 50 Employees
    • Basic ATS
    • Time Off
  • Growth$1.2/month
    • All Free features
    • Onboarding
    • Time Tracking
  • Pro$2.4/month
    • All Growth features
    • Custom Reports
    • Advanced Workflows

Unmind

On request
  • Unmind workplace mental health platform$undefined/year
    • Per employee per year, invoiced to the employer
    • Modules including helpline, critical incident cover and manager training bundled or added
    • Minimum eligible population applies, oriented to large mid-market and enterprise

Which should you pick?

Choose Freshteam if

  • You need applicant tracking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want onboarding.
Freshteam review

Choose Unmind if

  • You need therapy and coaching.
  • You work on Web, iOS, Android.
  • You also want nova ai support.
Unmind review

Questions people ask

Is Freshteam or Unmind better?
Neither clearly leads. Freshteam starts at Free and Unmind at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshteam or Unmind?
Freshteam has a free tier; the other does not. Paid plans start at Free for Freshteam and On request for Unmind.
Does Freshteam or Unmind run on more platforms?
Freshteam runs on Web, Ios, Android. Unmind runs on Web, iOS, Android.
Can I use Freshteam for free?
Yes. Freshteam has a free tier, so you can try it without paying. Unmind starts at On request.
What is Freshteam best used for?
Freshteam is most often used for onboarding new hires through automated employee lifecycle workflows, processing expense and procurement approvals without manual email routing, managing maintenance requests with centralized tracking and approval trails, automating contract reviews and document request handling. Of those, onboarding new hires through automated employee lifecycle workflows and processing expense and procurement approvals without manual email routing are not what Unmind is typically brought in for.
What can Freshteam do that Unmind cannot?
Freshteam covers Applicant Tracking, Onboarding, Time Off, Employee Directory. Unmind covers Therapy and coaching, Nova AI support, Content and courses, Accredited manager training.

Answered from the vendors’ own pages

Freshteam: How much does Freshteam cost?

Freshteam (formerly Freshservice HRMS) does not publish specific pricing information. The vendor focuses on describing product features and benefits across HR, Finance, Facilities, and Legal departments on their public website.

Source
Unmind: Does Unmind replace our EAP?

It is designed to, including the 24/7 helpline and critical incident response. Confirm the specific helpline coverage hours and languages for each country you operate in.

Freshteam: Does Freshteam offer a free version?

Freshteam includes a 'Start for free' call-to-action on their website, suggesting a freemium model or free trial option. However, specific details about free tier capabilities or duration are not published.

Source
Unmind: How is it priced?

Per employee per year across the eligible population, invoiced to the employer. Rates are not published.

Unmind: Does it offer psychiatry?

No, prescribing care is not the core offer. Therapy, coaching and helpline support are, with escalation into local health systems for medication management.

Unmind: Is there a minimum headcount?

Yes in practice. Unmind targets large mid-market and enterprise employers, and small organisations are not the commercial focus.

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