HR · head to head
Pinpoint vs Unmind

Unmind
HR
UK built workplace mental health platform combining therapy, coaching, manager training and a 24/7 helpline in one contract
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Pinpoint no pricing published; uses enterprise/custom pricing model requiring direct sales contact; Unmind psychiatry and medication management are not core, so populations needing prescribing care are routed into the health system and the employer sees no continuity of care for the most acute cases.
- They diverge on capability: Pinpoint covers Applicant Tracking, Unmind covers Therapy and coaching.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Pinpoint and Unmind actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (HR).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Pinpoint
- Applicant Tracking
- Career Site Builder
- Employer Branding
- Candidate Experience
- Analytics
- Automation
- Indeed
Only in Unmind
- Therapy and coaching
- Nova AI support
- Content and courses
- Accredited manager training
- Anonymised insights
- 24/7 global helpline
- Critical incident response
- Work-life practical support
What people use each for
The jobs each tool is most often brought in to do.
Pinpoint
- Talent acquisition and recruitmentnot Unmind
- Applicant tracking system (ATS)not Unmind
- Enterprise hiring workflowsnot Unmind
Unmind
- A UK or EU headquartered employer consolidating a wellbeing app, a therapy provider and a legacy EAP into one contract and one insights viewnot Pinpoint
- A multinational needing a helpline that answers in local hours across European and Asian sites rather than a US-centric servicenot Pinpoint
- An HR team that needs accredited manager training framed for UK and EU employment law rather than American normsnot Pinpoint
- An organisation that has had a serious workplace incident and wants critical incident response inside the same contract as ongoing carenot Pinpoint
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Pinpoint
- No pricing published; uses enterprise/custom pricing model requiring direct sales contact
- Pricing determined individually based on organizational scale and specific feature needs
Unmind
- Psychiatry and medication management are not core, so populations needing prescribing care are routed into the health system and the employer sees no continuity of care for the most acute cases.
- Pricing is per employee per year across the whole eligible population, so an employer with low engagement pays for a large denominator regardless of how many people use anything.
- Bundling therapy, helpline, content and training into one price makes benchmarking against point solutions genuinely difficult, and consultants often cannot produce a like-for-like comparison.
- United States provider depth and health plan integration are weaker than European coverage, so a US-heavy employer will find the network and the benefits integration less mature.
- The anonymised insights layer requires minimum group sizes before reporting, so smaller teams and country sites, precisely where an HR team suspects a problem, return no data.
Pricing, plan by plan
Pinpoint
On request- Pinpoint ATS$undefined/month
- ATS
- Career Site Builder
- Employer Branding
Unmind
On request- Unmind workplace mental health platform$undefined/year
- Per employee per year, invoiced to the employer
- Modules including helpline, critical incident cover and manager training bundled or added
- Minimum eligible population applies, oriented to large mid-market and enterprise
Which should you pick?
Choose Unmind if
- You need therapy and coaching.
- You work on Web, iOS, Android.
- You also want nova ai support.
Questions people ask
- Is Pinpoint or Unmind better?
- Neither clearly leads. Pinpoint starts at On request and Unmind at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Pinpoint or Unmind?
- Pinpoint starts at On request and Unmind at On request.
- Does Pinpoint or Unmind run on more platforms?
- Pinpoint runs on Web. Unmind runs on Web, iOS, Android.
- What is Pinpoint best used for?
- Pinpoint is most often used for talent acquisition and recruitment, applicant tracking system (ats), enterprise hiring workflows. Of those, talent acquisition and recruitment and applicant tracking system (ats) are not what Unmind is typically brought in for.
- What can Pinpoint do that Unmind cannot?
- Pinpoint covers Applicant Tracking, Career Site Builder, Employer Branding, Candidate Experience. Unmind covers Therapy and coaching, Nova AI support, Content and courses, Accredited manager training.
Answered from the vendors’ own pages
Pinpoint: How much does Pinpoint cost?
Pinpoint does not publish pricing on its website. Pricing is customized based on organizational needs, scale, and specific feature requirements through direct contact with their sales team.
SourceUnmind: Does Unmind replace our EAP?
It is designed to, including the 24/7 helpline and critical incident response. Confirm the specific helpline coverage hours and languages for each country you operate in.
Pinpoint: How can I get a Pinpoint price quote?
You can request pricing through their Request Pricing page at pinpointhq.com/request-pricing or schedule a personalized demo at pinpointhq.com/contact/pinpoint-demo.
SourceUnmind: How is it priced?
Per employee per year across the eligible population, invoiced to the employer. Rates are not published.
Unmind: Does it offer psychiatry?
No, prescribing care is not the core offer. Therapy, coaching and helpline support are, with escalation into local health systems for medication management.
Unmind: Is there a minimum headcount?
Yes in practice. Unmind targets large mid-market and enterprise employers, and small organisations are not the commercial focus.
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