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HR · head to head

Freshteam vs Spring Health

Freshteam logo

Freshteam

HR

Smart HR software for growing businesses

From
Free
Rated
-
Full reviewWebsite
Spring Health logo

Spring Health

HR

Employer mental health benefit that puts a share of its own fee at risk against measured symptom improvement

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Freshteam has a free tier, so it costs nothing to try first.
  • Each has a real cost: Freshteam no pricing information published on the website; Spring Health per employee per month cost is several times a conventional employee assistance programme, reported publicly at roughly one hundred to one hundred and fifty dollars per employee per year, so the business case has to rest on measured outcomes rather than price.
  • They diverge on capability: Freshteam covers Applicant Tracking, Spring Health covers Precision matching.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Freshteam and Spring Health actually diverge.

Attributes where Freshteam and Spring Health differ
AttributeFreshteamSpring Health
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
Founded2010Unknown

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (HR).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshteam

  • Applicant Tracking
  • Onboarding
  • Time Off
  • Employee Directory
  • Time Tracking
  • Documents
  • Org Chart
  • Freshdesk

Only in Spring Health

  • Precision matching
  • Sponsored session model
  • Psychiatry and medication management
  • Coaching tier
  • Repeated outcome measurement
  • Outcomes-based fee
  • Manager and workforce reporting
  • Care navigation

What people use each for

The jobs each tool is most often brought in to do.

Freshteam

  • Onboarding new hires through automated employee lifecycle workflowsnot Spring Health
  • Processing expense and procurement approvals without manual email routingnot Spring Health
  • Managing maintenance requests with centralized tracking and approval trailsnot Spring Health
  • Automating contract reviews and document request handlingnot Spring Health
  • Routing HR, Finance, Facilities, Legal requests through structured catalogsnot Spring Health

Spring Health

  • An employer replacing an EAP with two percent utilisation that cannot demonstrate any clinical effect to its boardnot Freshteam
  • A benefits team facing long external waiting lists for therapy that are showing up in absence and disability claimsnot Freshteam
  • A distributed workforce where the incumbent EAP provider network is thin outside major metropolitan areasnot Freshteam
  • A health plan wanting to add a behavioural health layer without building a provider network itselfnot Freshteam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshteam

  • No pricing information published on the website
  • Requires contacting sales or requesting a demo for pricing details

Spring Health

  • Per employee per month cost is several times a conventional employee assistance programme, reported publicly at roughly one hundred to one hundred and fifty dollars per employee per year, so the business case has to rest on measured outcomes rather than price.
  • Outcomes-based pricing only puts a portion of the fee at risk, and the measured cohort is people who engaged, which flatters the reported improvement relative to any effect across the whole workforce.
  • Sponsored sessions run out, and members who need longer treatment are handed to their health plan benefit where network adequacy and cost sharing may be exactly the problem they came to avoid.
  • The eligibility file integration is a real HR IT project, and employers with messy dependent and contractor data spend meaningful effort before launch.
  • Coverage and provider depth outside the United States is thinner than the domestic network, so multinational employers usually end up running a second vendor for other regions.

Pricing, plan by plan

Freshteam

Free
  • FreeFree
    • 50 Employees
    • Basic ATS
    • Time Off
  • Growth$1.2/month
    • All Free features
    • Onboarding
    • Time Tracking
  • Pro$2.4/month
    • All Growth features
    • Custom Reports
    • Advanced Workflows

Spring Health

On request
  • Spring Health employer programme$undefined/year
    • Per employee per month, invoiced to the employer, with an eligibility file feed
    • Portion of fee available at risk against measured symptom outcomes
    • Sponsored session count negotiated per contract

Which should you pick?

Choose Freshteam if

  • You need applicant tracking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want onboarding.
Freshteam review

Choose Spring Health if

  • You need precision matching.
  • You work on Web, iOS, Android.
  • You also want sponsored session model.
Spring Health review

Questions people ask

Is Freshteam or Spring Health better?
Neither clearly leads. Freshteam starts at Free and Spring Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshteam or Spring Health?
Freshteam has a free tier; the other does not. Paid plans start at Free for Freshteam and On request for Spring Health.
Does Freshteam or Spring Health run on more platforms?
Freshteam runs on Web, Ios, Android. Spring Health runs on Web, iOS, Android.
Can I use Freshteam for free?
Yes. Freshteam has a free tier, so you can try it without paying. Spring Health starts at On request.
What is Freshteam best used for?
Freshteam is most often used for onboarding new hires through automated employee lifecycle workflows, processing expense and procurement approvals without manual email routing, managing maintenance requests with centralized tracking and approval trails, automating contract reviews and document request handling. Of those, onboarding new hires through automated employee lifecycle workflows and processing expense and procurement approvals without manual email routing are not what Spring Health is typically brought in for.
What can Freshteam do that Spring Health cannot?
Freshteam covers Applicant Tracking, Onboarding, Time Off, Employee Directory. Spring Health covers Precision matching, Sponsored session model, Psychiatry and medication management, Coaching tier.

Answered from the vendors’ own pages

Freshteam: How much does Freshteam cost?

Freshteam (formerly Freshservice HRMS) does not publish specific pricing information. The vendor focuses on describing product features and benefits across HR, Finance, Facilities, and Legal departments on their public website.

Source
Spring Health: How is it priced?

Per employee per month, billed to the employer, with a portion available at risk against measured outcomes. Rates are not published; public statements from the company suggest roughly one hundred to one hundred and fifty dollars per employee per year.

Freshteam: Does Freshteam offer a free version?

Freshteam includes a 'Start for free' call-to-action on their website, suggesting a freemium model or free trial option. However, specific details about free tier capabilities or duration are not published.

Source
Spring Health: Who pays, the employer or the health plan?

Usually the employer, for the sponsored session block. After those sessions the member typically continues under their health plan benefit with normal cost sharing.

Spring Health: What does outcomes-based pricing actually guarantee?

That a defined portion of the vendor fee is contingent on measured change in assessment scores among engaged members. It is not a guarantee of workforce-level improvement.

Spring Health: Is there a minimum headcount?

Yes in practice. Spring Health sells to mid-market and enterprise employers and health plans; very small employers are not the target and usually cannot get a quote.

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