HR · head to head
CharlieHR vs Freshteam
The short version
- Each has a real cost: CharlieHR starter plan price increases to £20/month after 6-month promotional period; Freshteam no pricing information published on the website
- They diverge on capability: CharlieHR covers Employee Database, Freshteam covers Applicant Tracking.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which CharlieHR and Freshteam actually diverge.
Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (HR).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in CharlieHR
- Employee Database
- Time Off Management
- Performance Reviews
- Team Engagement
- Company Directory
- Zapier
Only in Freshteam
- Applicant Tracking
- Time Off
- Employee Directory
- Time Tracking
- Documents
- Org Chart
- Freshdesk
- Freshsales
Both cover
- Onboarding
- Slack
- Google Workspace
- Microsoft 365
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
CharlieHR
- HR management for small to large teamsnot Freshteam
- Employee onboarding and time off managementnot Freshteam
- Performance reviews and employee engagementnot Freshteam
Freshteam
- Onboarding new hires through automated employee lifecycle workflowsnot CharlieHR
- Processing expense and procurement approvals without manual email routingnot CharlieHR
- Managing maintenance requests with centralized tracking and approval trailsnot CharlieHR
- Automating contract reviews and document request handlingnot CharlieHR
- Routing HR, Finance, Facilities, Legal requests through structured catalogsnot CharlieHR
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
CharlieHR
- Starter plan price increases to £20/month after 6-month promotional period
- Pricing based on team headcount brackets, not per-user
- Add-ons (Charlie Recruit, Charlie Advice) cannot be purchased standalone
- Charlie Advice and Recruit require base Charlie subscription
- Prices shown exclude 20% UK VAT
Freshteam
- No pricing information published on the website
- Requires contacting sales or requesting a demo for pricing details
Pricing, plan by plan
CharlieHR
Free- Starter (1-4 team members)$5/month
- Introductory rate for first 6 months
- Then £20/month
- Small (5-14 team members)$45/month
- Covers 5-14 employees
- Medium (15-29 team members)$105/month
- Covers 15-29 employees
- Large (30-99 team members)$180/month
- Covers 30-99 employees
Freshteam
Free- FreeFree
- 50 Employees
- Basic ATS
- Time Off
- Growth$1.2/month
- All Free features
- Onboarding
- Time Tracking
- Pro$2.4/month
- All Growth features
- Custom Reports
- Advanced Workflows
Which should you pick?
Choose CharlieHR if
- You need employee database.
- You want to start without paying.
- You work on Web, Mobile (iOS/Android).
- You also want time off management.
Choose Freshteam if
- You need applicant tracking.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want time off.
Questions people ask
- Is CharlieHR or Freshteam better?
- Neither clearly leads. CharlieHR starts at Free and Freshteam at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, CharlieHR or Freshteam?
- CharlieHR starts at Free and Freshteam at Free.
- Does CharlieHR or Freshteam run on more platforms?
- CharlieHR runs on Web, Mobile (iOS/Android). Freshteam runs on Web, Ios, Android.
- Can I use CharlieHR for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is CharlieHR best used for?
- CharlieHR is most often used for hr management for small to large teams, employee onboarding and time off management, performance reviews and employee engagement. Of those, hr management for small to large teams and employee onboarding and time off management are not what Freshteam is typically brought in for.
- What can CharlieHR do that Freshteam cannot?
- CharlieHR covers Employee Database, Time Off Management, Performance Reviews, Team Engagement. Freshteam covers Applicant Tracking, Time Off, Employee Directory, Time Tracking. Both handle Onboarding, Slack, Google Workspace, Microsoft 365.
Answered from the vendors’ own pages
CharlieHR: Does CharlieHR offer a free plan?
CharlieHR does not have a free plan, but offers a 7-day free trial without requiring a credit card. Pricing starts at £5/month for teams of 1-4 employees.
SourceFreshteam: How much does Freshteam cost?
Freshteam (formerly Freshservice HRMS) does not publish specific pricing information. The vendor focuses on describing product features and benefits across HR, Finance, Facilities, and Legal departments on their public website.
SourceCharlieHR: What are CharlieHR's core features?
Core features include employee onboarding, time off tracking, performance reviews, document storage, employee engagement tools, and benefits management with access to 30,000+ discounts.
SourceFreshteam: Does Freshteam offer a free version?
Freshteam includes a 'Start for free' call-to-action on their website, suggesting a freemium model or free trial option. However, specific details about free tier capabilities or duration are not published.
SourceCharlieHR: Does CharlieHR integrate with payroll systems?
CharlieHR integrates with major HR tech stacks and offers add-on services like Charlie Recruit for hiring automation. Payroll integration capabilities depend on the specific payroll provider you use.
SourceCharlieHR: Is CharlieHR GDPR compliant?
Yes. CharlieHR is GDPR-compliant and ISO 27001-certified, providing strong data security and privacy compliance for European businesses.
SourceCharlieHR: Does CharlieHR support multi-currency?
CharlieHR's pricing is primarily in GBP (British Pounds). International users can access the platform but currency and localization options may be limited.
SourceRelated pages
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- Freshteam vs Breathe HR
- Freshteam vs People HR
- Freshteam vs Recruiterbox
- Freshteam vs Officevibe
- Freshteam vs BambooHR
- Freshteam vs Personio
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- Freshteam vs 15Five
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- Freshteam vs SmartHR


